Smiley Elturk | Page 2

Avoid the Incompetence My son asked me to co-sign a car loan for a 2017 Jeep Cherokee. After a test drive he started the loan process and My credit recieved "4 Duplicate Har My son asked me to co-sign a car loan for a 2017 Jeep Cherokee. After a test drive he started the loan process and My credit recieved "4 Duplicate Hard Inquiries" over 2 days only to find out that the car was already sold. They dealership then tried to "switch" him to a less desireable vehicle and he walked. It is obvious the dealership went loan shopping" and it wasn't until several months later during the refinance of my home mortgage that I uncover the affects of their incompetence. More

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Scott and Ron were great to work with! I would come back and buy again from them! Smiley was also amazing! Thank you gentleman for everything. and buy again from them! Smiley was also amazing! Thank you gentleman for everything. More

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Scott Thank you for Being Awesome!!Love my new Equinox Scott Thank you for Being Awesome!! Love my new Equinox ❤❤ This is my 2nd purchase from Van Chevrolet its because of how great Ron and Scott Daly ar Scott Thank you for Being Awesome!! Love my new Equinox ❤❤ This is my 2nd purchase from Van Chevrolet its because of how great Ron and Scott Daly are always Honest and upfront !! Made buying easy!! Thank you again!!🚙🚙 More

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DO NOT BUY FROM THIS DEALERSHIP! Tons of unethical practices - had to file a dealership complaint with my financial institution bc they were part of their “preferred” dealerships and that was they onl practices - had to file a dealership complaint with my financial institution bc they were part of their “preferred” dealerships and that was they only way to get some sort of action taken... they continuously changed the numbers in the deal. Don’t work with Mike Nations (sales), Tristan Crook(finance), Keith Maldonado (internet management), Bret Glass (sale management), No matter how much you asked to speak to upper management like the GM they will just give you the run around and tell u he’s unavailable for two whole weeks! U can leave voicemails and you won’t get a reply. They will also treat u very xxxxty if u run into any issues with ur financing - I fell into this category due to an error that’s the dealership made within their systems connecting to the bank - I was approved and the bank told me so, I had my letter and such but the dealership couldn’t see this info on their system (apparently) and they called me a liar and told me they were not selling me the car and could no longer work with me bc I was a “Lyft “ driver and banks don like to work with Lyft drivers bc we don’t pay taxes and it’s not a real job! They became very unprofessional and rude - Id never seen such unprofessionalism. It’s a freaking zoo at this place! The fake deals and cheap prices are just that, don’t fall for the bait and switch!! More

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No ethics , everybody lies at this dealership from top down Wouldn't honor internet price. Tried to purchase at advertised price. They changed price online and then agreed to sell at advertised price. Then they Wouldn't honor internet price. Tried to purchase at advertised price. They changed price online and then agreed to sell at advertised price. Then they said the vehicle wasn.t avialable last minute as they never made the trade for the vehicle they listed for sale with VIN NUMBER and photos. Manager Brian exremely rude, salesman lie constantly and upper management doesnt correct it, they cover for it. Very shady business. DO NOT DEAL WITH THEM UNDER ANY CIRCUMSTANCES More

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Great service, friendly staff, followed up with my issues...thank you Scott! Also kudos to Nick and Smiley! Thanks for working with me, love my new vehicle! issues...thank you Scott! Also kudos to Nick and Smiley! Thanks for working with me, love my new vehicle! More

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Oil Change Very satisfied. fast and efficient service. Very clean facility and friendly people. The staff made my visit very comfortable. Enjoyed the popcorn Very satisfied. fast and efficient service. Very clean facility and friendly people. The staff made my visit very comfortable. Enjoyed the popcorn also. Will return in the future. More

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Scott is a true professional! Scott is timely in his follow through, a great communicator and provides accurate information! He made the buying experience of a couple new vehicle Scott is timely in his follow through, a great communicator and provides accurate information! He made the buying experience of a couple new vehicles wonderful ! I have a will refer Scott to my friend and colleagues for their automotive needs. More

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Scott Daly is a true professional! He assisted me with the purchase of a new Yukon Denali and made the experience wonderful! . He and his entire team Roxy Mendoza, Chris Barnett and Bob Horchler were all the purchase of a new Yukon Denali and made the experience wonderful! . He and his entire team Roxy Mendoza, Chris Barnett and Bob Horchler were all true professionals and made the entire process awesome More

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Bait and switch Let me start by saying I came to this place to buy an advertised truck for cash, when I pulled up the kids that asked if he could help me lied right o Let me start by saying I came to this place to buy an advertised truck for cash, when I pulled up the kids that asked if he could help me lied right off the bat about the truck being sold already and he could help me get in a new vehicle. I dont think he thought I'd drive around the back and find it sitting in a service bay....Just like any bad car dealer the fianance guys are liars to, whatch out with the warranty they like to sale you a bumper to bumper warranty and if you dont want it they will drop the price till you agree, but you are no longer buying the first warranty you discussed, then when you put a claim in to that bumper to bumper warranty they sold you on for so cheap, you find out you only covered for the power train. xxxxing liars and fakes. Then it took a month and a half to never get a call back from several calls and messages left. Then when I call mad and irate everyone that answers the phone is a manager and can help, but I still get told someone else will have to take care of this and they will call me, but never do. What a joke this place is. More

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