Sonya Miller | Page 3

went to fix old truck ended up with new one I have used this dealership before, My family has been doing business with Bozard Ford since late 1940's early 1950's sorry aging parents that's what I have used this dealership before, My family has been doing business with Bozard Ford since late 1940's early 1950's sorry aging parents that's what they remember. Between my Step Father ,Mom , Father and Step Mom brother myself since 1982. And .i was suppose to go in to have my 2013 F-150 worked on and was talking to Mrs Sonya Miller in the quick lube and told me about a sale up front and recommend to me to see MS Jena Thomas, Ms Thomas showed me a 2018 F-150 XL and she presented me a good deal and Mr Patrick Robertson helped alot with a decent trade in allowance for my 2013 F-150 STX , Mr Garcia arranged the financing and added a few toys to make my life easier and all but the few things I had to purchase for it Was done by Mr Billy Arndt due to a Mis communication on my part I had to wait about 3 hrs to finish deleivery of the new truck wasnt nobodies fault but mine and mine alone for that screw up. but The most interesting very polite and very cheerful young lady was the "Director of First impressions" Ms Hailey I really enjoyed her inner beauty as well as her friendliness and she actually cared if I was being cared for and comfortable Her Mom did a good job with her being soo young and all I took her for being much Older! LOL the only compliant i have is some of the Toys and gadgets where over priced and expensive you could get less else where like Oreilleys or Napa prime example is rain shades for the doors $130.00 when I got them at O'Reilleys same thing for $85.00 big difference but hey the people are great clean and Fun dealership had the deal done in a matter of 2 to 2 hrs 30 min . i was suppose to pick up the new truck on Saturday but went on Friday afternoon instead, see not their Fault at all I had to wait it was my fault for failure to talk to these folks !In the past i have dealt with Mr Bressler in the quick lube and Ms Bueno and Mrs ( Roberson) Miller now I wish her and her New husband the best in their new life together all are great diligent people > And I knew Letti and Bo Bozard most of my Life we all grew up together .! Its like coming home and doing business with friends and keeping our money Local in the ST Augustine community. More

by mda2172 Verified Customer Verified Customer

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First visit - best service ever! I just moved to St. Augustine from California and this was my first service appointment at Bozard. My car was in and out in a little over an hour - in I just moved to St. Augustine from California and this was my first service appointment at Bozard. My car was in and out in a little over an hour - including a complimentary car wash! Sonya was terrific - thank you! More

by WENDYWMATHIS Verified Customer Verified Customer

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Seamless Oil Change Made an appointment at Bozard for an oil change, I was able to drop my car off earlier than my appointment and just told them I would be back. They we Made an appointment at Bozard for an oil change, I was able to drop my car off earlier than my appointment and just told them I would be back. They were able to squeeze me in and completed my car before my appointment was even set. I appreciate that while I made an appointment because they were not as busy they did not wait to complete my car but instead continued to work ahead of time. More

by NBsomething Verified Customer Verified Customer

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Great People Prompt service. Four tires , alignment check , and an oil change in under two hours including a complimentary car wash. What more can I say. I also ha Prompt service. Four tires , alignment check , and an oil change in under two hours including a complimentary car wash. What more can I say. I also had a chance to visit with the Lincoln Cocierge who arranged for a complimentary dinner at Michaels that was tied to the purchase of a new Lincoln two years ago. It would have been just as easy the program had expired. Thanks More

by bchandler0551 Verified Customer Verified Customer

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Excelent The girls there at the quicklane (I forgot their names) were very helpful and nice, and the guys working on my car were professional and did a great j The girls there at the quicklane (I forgot their names) were very helpful and nice, and the guys working on my car were professional and did a great job. More

by JAGUARFANATIC Verified Customer Verified Customer

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Honest I brought my mom in to get a oil change but more importantly so that she could have her stretch checked on her Honda CRV. She’s been told by another I brought my mom in to get a oil change but more importantly so that she could have her stretch checked on her Honda CRV. She’s been told by another mechanic who she actually had worked with for a while, that she needed new ones. The mechanics at Quicklane Took the time to thoroughly check this out and even take it for a test drive. They concluded that her struts were fine! This honesty is why I do business at Quicklane. Dishonesty made my mother very happy because she is on a fixed small income and had been worrying about this for months. As usual, Sonya did a great job for us. Thank you Bozard! More

by SEABASS4592 Verified Customer Verified Customer

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excellent Sonya was a pleasure to deal with . She was very helpful in getting taken care of. Sonya was very friendly got my vehicle taken care of. Sonya was a pleasure to deal with . She was very helpful in getting taken care of. Sonya was very friendly got my vehicle taken care of. More

by fred Verified Customer Verified Customer

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Truck service The service department was very knowledgeable and professional. The service was completed very quickly. I forgot to present a coupon when I got ther The service department was very knowledgeable and professional. The service was completed very quickly. I forgot to present a coupon when I got there but Sonya took care of it before I left. More

by GSHOOK51 Verified Customer Verified Customer

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Customer service is tops! You can’t beat Bozard quick lane for great service, done as quickly as possible, and done correctly! I’ve been converted from other places but I will You can’t beat Bozard quick lane for great service, done as quickly as possible, and done correctly! I’ve been converted from other places but I will forever remain loyal to Bozard Ford. More

by SEABASS4592 Verified Customer Verified Customer

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Great Customer Service Sonya provided excellent customer service throughout. All work was completed in a timely fashion and with the utmost professionalism. I would highly r Sonya provided excellent customer service throughout. All work was completed in a timely fashion and with the utmost professionalism. I would highly recommend her and Brozard Ford for all your automotive service needs. More

by hockeydel Verified Customer Verified Customer

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