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Sophia Saracino

Overview Reviews (274) Inventory (382)

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Sophia Saracino

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Sophia Saracino | Page 2

Business Manager

Route 18 Chrysler Jeep Dodge Ram

400 New Jersey 18
East Brunswick, NJ 08816

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4.9

274 Reviews

Overview Reviews (274) Inventory (382)

Dealership Experience

18 yrs

Industry Experience

18 yrs

Languages Spoken

English

Spanish

4.9

274 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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274 Reviews of Sophia Saracino

September 02, 2024

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Great Dealership. Jeremy was very helpful throughout the entire process and was very responsive with questions Jeremy was very helpful throughout the entire process and was very responsive with questions More

by henryswenson

Verified Customer

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Finance Experience

Recommend Dealer

Yes

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Sep 02, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your feedback! We’re delighted to hear that Jeremy was helpful and responsive throughout your process. We’re glad you had a positive experience at our dealership. If you have any more questions or need further assistance, feel free to reach out. We look forward to serving you again!

September 01, 2024

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They were very professional took the time to fulfill my needs would definitely recommend them and go back for a second vehicle needs would definitely recommend them and go back for a second vehicle More

by busdah

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alan Maynard

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Sep 01, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words! We're glad to hear that our team met your needs with professionalism and care. We look forward to assisting you with your next vehicle purchase. If you have any questions or need further assistance, feel free to reach out. See you next time!

August 31, 2024

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Good experience. Issue with the car that was hard to tell on test drive and now have to pay the deductible for a piece that was already broken so little annoyed. Issue with the car that was hard to tell on test drive and now have to pay the deductible for a piece that was already broken so little annoyed. More

by Pshivers

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matt Delise

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Aug 31, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback. We’re glad you had a good overall experience but sorry to hear about the issue with your car. We understand how frustrating it can be to encounter problems after a purchase. Please reach out to us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us.

August 29, 2024

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Great sales team. Very friendly and helpful through out the process. Service department can be challenging and hours inconvenient. Very friendly and helpful through out the process. Service department can be challenging and hours inconvenient. More

by j_stark

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Bryt Gandarinho, Alicia Alonso, Aaron Brown, Ryan McDonagh

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Aug 31, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the feedback! We're glad you had a positive experience with our sales team. We appreciate your input on the service department and will work to address these concerns to improve convenience and service. If you have any specific issues, please let us know so we can assist further.

August 22, 2024

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By far the best experience I’ve ever had at a car dealership. Sold me my car at the price I wanted and honored the discounts advertised. dealership. Sold me my car at the price I wanted and honored the discounts advertised. More

by kroldancb34

Verified Customer

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Aaron Brown, Daniel Colon

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Aug 22, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for the fantastic feedback! We're thrilled to hear that your experience with us was the best you've ever had and that we were able to meet your pricing and discount expectations. Your satisfaction is our top priority, and we look forward to assisting you with any future needs. Enjoy your new car!

August 18, 2024

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We were very very satisfied with the service, treatment and the deal we received from your dealership and staff. My car was ordered and delivered to the dealership as promised. Even sooner than expected. E and the deal we received from your dealership and staff. My car was ordered and delivered to the dealership as promised. Even sooner than expected. Everything went very smoothly with no stress. Jason and Sophia made us feel so comfortable while we completed all of the necessary details and paperwork of the purchase. They are excellent at what they do, and should be held in high regard as valuble employees of your dealership. I would definitely recommend your dealership to anyone looking to purchase a Jeep, Dodge or Chrysler vehicle. More

by PROWLER25W

Verified Customer

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Lomelino

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Aug 18, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words! We're thrilled to hear that Jason and Sophia provided you with a smooth and stress-free experience. It’s wonderful to know that their dedication made your car purchase enjoyable. We truly appreciate your recommendation and look forward to serving you and others in the future. Enjoy your new vehicle!

July 02, 2024

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Employee Rating

Everyone was great, as expected; keep up the good work. Alan was great with educating me on the car, Kellie gave me a sick deal and the young woman from finance was clear in her delivery of the contract. F Alan was great with educating me on the car, Kellie gave me a sick deal and the young woman from finance was clear in her delivery of the contract. Fast and efficient is big deal for me. They executed on that well. More

by gcor

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alan Maynard, Kelly Mazza

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Jul 04, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you for your fantastic review! We're thrilled to hear that Alan, Kellie, and our finance team provided you with such a positive experience. Educating our customers, providing great deals, and ensuring clear communication are all priorities for us. We're glad we could meet your expectations for a fast and efficient process. If you have any more feedback or if there's anything else we can do for you, please don't hesitate to reach out. We appreciate your business!

June 20, 2024

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Everyone seem to work as hard as they could to make the deal happen, which they did and to make sure I was satisfied deal happen, which they did and to make sure I was satisfied More

by goosee

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Aaron Brown, Jason Lomelino

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Jun 20, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for your feedback! We're delighted to hear that our team's hard work paid off and that we were able to make the deal happen to your satisfaction. Ensuring our customers are happy is always our top priority.

June 20, 2024

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Employee Rating

EVERY ONE SO VERY HELPFUL EXPLAINING EVERY SET WENT BEYOND TO MAKE US HAPPY WITH PRICE AND EXPERIENCE O PRESSURE DEALERSHIP THANKS ALL THAT HELPED US BEYOND TO MAKE US HAPPY WITH PRICE AND EXPERIENCE O PRESSURE DEALERSHIP THANKS ALL THAT HELPED US More

by eossosilverback

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Glenn Hedges, Kelly Mazza

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Jun 20, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for your fantastic feedback! We're thrilled to hear that our team went above and beyond to ensure your satisfaction with both the price and your overall experience. We pride ourselves on providing a no-pressure environment where our priority is making sure our customers are happy.

June 13, 2024

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Employee Rating

This is our 3rd vehicle we got from Rte. 18 Jeep, East Brunswick, NJ and we are very pleased with the sales process they provided. Jason Lomelino is awesome! He's super helpful and listened 18 Jeep, East Brunswick, NJ and we are very pleased with the sales process they provided. Jason Lomelino is awesome! He's super helpful and listened to everything we were asking for. Plus, we were in and out so fast that we had the entire afternoon to enjoy our new Jeep. Ryan McDonagh and Sophia Saracino were great. They made the financing process seamless. Thank you to all involved and for a great experience! God bless you. More

by oct2497

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Lomelino, Ryan McDonagh

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Jun 14, 2024 -

Route 18 Chrysler Jeep Dodge Ram responded

Thank you so much for your continued trust in us! We're delighted to hear that your third experience at Rte. 18 Jeep was just as positive as the previous ones. Jason Lomelino is indeed fantastic, and we're glad he could meet all your needs quickly and efficiently. We appreciate your loyalty and look forward to assisting you again in the future!

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