Sophie Kidd

Kaitlyn has always been very helpful and professional. she has a great smile when she greets you. She tells me what is needed and approximately how long it will take to complete the job. she has a great smile when she greets you. She tells me what is needed and approximately how long it will take to complete the job. More

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Shontel is always very knowledge, helpful and courteous. My opinion.........Shontel knows his job and does it extremely well. When you need help with a problem, he gets it solved promptly. He is an asset My opinion.........Shontel knows his job and does it extremely well. When you need help with a problem, he gets it solved promptly. He is an asset to BMW. Herb Gansheimer More

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Always great service. Would recommend. Fast and friendly. Keep you up to date and timely Would recommend. Fast and friendly. Keep you up to date and timely More

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I can always count on the staff to do the correct thing in my behalf They listen my desired outcome in my behalf They listen my desired outcome More

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Very knowledgeable staff in every department. Prompt. Friendly. Courtesy. Knows what good customer service is and does it well. . Prompt. Friendly. Courtesy. Knows what good customer service is and does it well. . More

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We bought a car in 2011 and had difficulty with breach of promise from the sales person. Just bought another car and disliked communication by same salesman and his friendly but disarming manager. Overall, promise from the sales person. Just bought another car and disliked communication by same salesman and his friendly but disarming manager. Overall, the service provided for our car, and the service managers, has been great. More

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BMW of Cincinnati North has always given me great service. Their service advisors along with the technicians are top notch. service. Their service advisors along with the technicians are top notch. More

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Sophie was excellent at BMW and my car salesman JON Ogden always there to help me BMW is a fantastic place to buy a car always there to help me BMW is a fantastic place to buy a car More

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We have need customers for over 20 years! There is a reason why we keep going back to BMW of North Cincinnati! They have the magic of how to attend to their customers and their needs in a very professio reason why we keep going back to BMW of North Cincinnati! They have the magic of how to attend to their customers and their needs in a very professional manner! Excellent service!! Excellent customer care!! They totally have the best interest of serving their customers! We are one happy BMW loyal customer and will continue to do so! Thank you so very much for what you do so well!! More

by PKSABHAR Verified Customer Verified Customer

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Jeff was really knowledgeable and helped me make my decision. However, there was a glitch in the car on the test drive that required me to bring the car in 2 different times in a 1 week period, and whe decision. However, there was a glitch in the car on the test drive that required me to bring the car in 2 different times in a 1 week period, and when I mentioned it to him, he politely suggested it was nothing. It was quite frustrating. He was very amenable to my negotiations and we made a good deal. Also, on the plus side, Sophie has been a fantastic service advisor and very receptive to my needs. I really am thankful for her hard work in resolving this mechanical issue More

by DR.ALIKANDIL Verified Customer Verified Customer

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