27 Reviews
Write a Review27 Reviews of Sophie Kidd
March 21, 2019
All around excellent experience I have had nothing but outstanding customer service from both the sales and service departments. Everyone is friendly and eager to help. Any communica I have had nothing but outstanding customer service from both the sales and service departments. Everyone is friendly and eager to help. Any communication regarding vehicle status or services needed is timely and clear. My vehicle is always super clean when I pick it up. I drive out of my way to bring my care to BMW of Cinci North and it is totally worth it. Highly recommended. More
Other Employees Tagged: Brad Schultz, Dana Eby
March 15, 2019
Routine service Everyone is very friendly and courteous. They listen to your concerns and recommend the best actions. I am very confident in the work performed corr Everyone is very friendly and courteous. They listen to your concerns and recommend the best actions. I am very confident in the work performed correctly. More
Other Employees Tagged: Brad Schultz , Nick Markoff
March 15, 2019
"Great Service" Reception from the people I dealt with was outstanding and they each went out of their way to make me feel special and assured all my needs were met. Reception from the people I dealt with was outstanding and they each went out of their way to make me feel special and assured all my needs were met. More
Other Employees Tagged: Shaun Sweeney, Don Johnson, Shaun Snelling , Chris Owens, Darrin Roll
March 12, 2019
Good response, timely action, work completed Ed Besl is THE reason this dealership is still my BMW destination! He gets me and he makes it all happen! I will be ordering a new 540 with Ed in th Ed Besl is THE reason this dealership is still my BMW destination! He gets me and he makes it all happen! I will be ordering a new 540 with Ed in the next few weeks! Chris Chaney More
Other Employees Tagged: Edward Besl, Dana Eby, Don Johnson , Chris Lykins
March 07, 2019
Great service experience for getting an oil change on my BMW X1. There was minimal minimal wait time, excellent waiting area and a very accommodating staff at this experience for getting an oil change on my BMW X1. There was minimal minimal wait time, excellent waiting area and a very accommodating staff at this service location. More
March 02, 2019
Excellant Experience I called the service center around 1 PM on Wednesday explaining a metel on metal scraping noise. I got an appointment for Thursday, received a loaner I called the service center around 1 PM on Wednesday explaining a metel on metal scraping noise. I got an appointment for Thursday, received a loaner and my car was serviced and repaired by Friday afternoon. You guys are the best! More
Other Employees Tagged: Chris Owens
March 02, 2019
Outstanding Team was great from the moment I left my car for service to the time I picked up the next day. Friendly and very helpful. Team was great from the moment I left my car for service to the time I picked up the next day. Friendly and very helpful. More
Other Employees Tagged: Chris Freeman, Shaun Sweeney, Shaun Snelling , Chris Owens, Kathylee Sweeney

