Sophie Kidd
Sophie Kidd at BMW of Cincinnati North

Sophie Kidd | Page 3

Service Manager

BMW of Cincinnati North

105 W Kemper Rd
Cincinnati, OH 45246

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4.9
27 Reviews
4.9

27 Reviews

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27 Reviews of Sophie Kidd

March 21, 2019

Dealership Rating
Employee Rating

All around excellent experience I have had nothing but outstanding customer service from both the sales and service departments. Everyone is friendly and eager to help. Any communica More

by MK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Schultz, Dana Eby

Mar 25, 2019

BMW of Cincinnati North responded

Hello, Such a wonderful review! Thank you so much for taking the time to share your experience! Your loyalty is greatly appreciated.

March 15, 2019

Dealership Rating
Employee Rating

Routine service Everyone is very friendly and courteous. They listen to your concerns and recommend the best actions. I am very confident in the work performed corr More

by JLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Schultz , Nick Markoff

Mar 18, 2019

BMW of Cincinnati North responded

Hello, We really appreciate you taking the time to leave us such a great review! Thank you for trusting us with servicing your car!

March 15, 2019

Dealership Rating
Employee Rating

"Great Service" Reception from the people I dealt with was outstanding and they each went out of their way to make me feel special and assured all my needs were met. More

by porterbear81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shaun Sweeney, Don Johnson, Shaun Snelling , Chris Owens, Darrin Roll

Mar 18, 2019

BMW of Cincinnati North responded

Hello, What a wonderful review! Thank you so much for taking the time to share your experience!

March 12, 2019

Dealership Rating
Employee Rating

Good response, timely action, work completed Ed Besl is THE reason this dealership is still my BMW destination! He gets me and he makes it all happen! I will be ordering a new 540 with Ed in th More

by christian_chaney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edward Besl, Dana Eby, Don Johnson , Chris Lykins

Mar 14, 2019

BMW of Cincinnati North responded

Hello, We really appreciate you taking the time to share your experience with us! Congrats on your upcoming 5 series!

March 07, 2019

Dealership Rating

Great service experience for getting an oil change on my BMW X1. There was minimal minimal wait time, excellent waiting area and a very accommodating staff at this More

by ROHANKUMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2019

BMW of Cincinnati North responded

Hello, Thank you for trusting us to service your X1 and thank you for taking the time to share your experience with us!

March 02, 2019

Dealership Rating
Employee Rating

Excellant Experience I called the service center around 1 PM on Wednesday explaining a metel on metal scraping noise. I got an appointment for Thursday, received a loaner More

by DESTES1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Owens

Mar 05, 2019

BMW of Cincinnati North responded

Hello, So pleased to hear that your experience with us was up to your standards. Thank you so much for such a great review!

March 02, 2019

Dealership Rating
Employee Rating

Outstanding Team was great from the moment I left my car for service to the time I picked up the next day. Friendly and very helpful. More

by porterbear81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Freeman, Shaun Sweeney, Shaun Snelling , Chris Owens, Kathylee Sweeney

Mar 05, 2019

BMW of Cincinnati North responded

Hello, Thank you so much for taking the time to share your experience! We really appreciate the great review!

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