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Spencer Berty
Spencer Berty at Acura by Executive

Spencer Berty | Page 11

Service Advisor

Acura by Executive

527 Washington Ave
North Haven, CT 06473

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5.0
107 Reviews

Born and raised in the New Haven area. Been in the dealership service industry for 6 years. When I'm not at work I like to golf, hike, and root for the Philadelphia Eagles!

Dealership Experience

2 yrs

Industry Experience

7 yrs, 3 mos

Specialties & Trainings

6 Years of dealership experience

5.0

107 Reviews

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107 Reviews of Spencer Berty

February 18, 2025

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Employee Rating

Everything went very smoothly. The services performed were all clearly explained to me and waiting inside was comfortable. More

by ben.thorpe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 18, 2025

Acura by Executive responded

Thank you for your business and this review, Ben. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

February 09, 2025

Dealership Rating
Employee Rating

Recall done as recommended. When And engine was taken apart. Discovered oil.leak covered.under warantee. Since engine was disassembled, did timing belt. Happy with service. Mike More

by Unknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen

Print
Feb 09, 2025

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 04, 2025

Dealership Rating
Employee Rating

We are very happy working with this dealership. Ands have leased many cars with them. More

by SWHOROWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen

Print
Feb 05, 2025

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

February 03, 2025

Dealership Rating
Employee Rating

Friendly, and trustworthy, staff that makes doing business easy. I recommend this dealership to all. More

by NEAGLEROB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen

Print
Feb 04, 2025

Acura by Executive responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura by Executive.

January 23, 2025

Dealership Rating
Employee Rating

Ready when we arrived for appointment. We were met by a friendly, attentive and smart person who suggested a great breakfast joint nearby. More

by DaveB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen

Print
Jan 24, 2025

Acura by Executive responded

Thank you for your business and this review, Dave. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 15, 2025

Dealership Rating
Employee Rating

Pleased with my first service. I left the Milford Acura location bc I was displeased with them. More

by KIMSNEDEKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen

Print
Jan 15, 2025

Acura by Executive responded

Thank you for taking the time to share your feedback with us, Kim. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 09, 2025

Dealership Rating
Employee Rating

Acura by Executive is the best Acura dealership in CT. I have always received great customer service. Terrance in service is the BEST!! He has been servicing my cars for more than 20 years. More

by Brian Camacho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath, John Nguyen

Print
Jan 09, 2025

Acura by Executive responded

Brian, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if Terrance or our team can be of further assistance.

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