Stacey Collette
Stacey Collette at Mastrovito Chevrolet

Stacey Collette | Page 2

Service Advisor

Mastrovito Chevrolet

5043 Commercial Dr
Yorkville, NY 13495

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4.7
48 Reviews
4.7

48 Reviews

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48 Reviews of Stacey Collette

August 04, 2026

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Employee Rating

professional and courteous . . my automobile was serviced quickly and properly. Very impressed with this dealership More

by JUDITH.GRAZIANO
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: August Santini, Samantha Urich, Conrad Lupardo , Andy Decarolis

Aug 04, 2026

Mastrovito Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Mastrovito Chevrolet.

August 04, 2026

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Employee Rating

she is rude and unprofessional. Lied more than once. Told me my part was not in and I already verified with the service guy it was in. Your prices are outrageous. I only used your s More

by LCLEMONS13413
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Andy Decarolis

Aug 07, 2026

Mastrovito Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 01, 2026

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Honestly this last time I was in there it took 2 hours for an oil change and tire rotation which I thought was a little excessive More

by pmd3377
Service Price Transparency
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Recommend Dealer
Yes
Aug 03, 2026

Mastrovito Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

August 01, 2026

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Everyone was great! Friendly, efficient, and knowledgeable . We received the excellent service we expected. Thanks. More

by amickey19
Service Price Transparency
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Recommend Dealer
Yes
Aug 01, 2026

Mastrovito Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 30, 2026

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Very helpful staff. They were able to check and change my brakes while I waited. The technician showed me the worn parts and explained everything he was doing. More

by tomlarkin
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Conrad Lupardo , Andy Decarolis

Jul 30, 2026

Mastrovito Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mastrovito Chevrolet are glad to have you as a customer.

July 24, 2026

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They did finally come through and so far! We are on day three of having the car back and so far all seems ok! I have to say we’re a bit cautious so fingers crossed! Conrad, the Service Manage More

by younglady502002
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rick, the greeter and runner for customers and parts and whatever is needed, is a super good customer service person! Always puts a smile on your face regardless of the situation!

Jul 26, 2026

Mastrovito Chevrolet responded

Thanks for sharing about your experience with Mastrovito Chevrolet. We appreciate your business and hope to see you again soon!

July 19, 2026

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Everyone was very friendly and helpful, very professional and willing to help, took care of us very quickly. More

by BSMMB72900
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 19, 2026

Mastrovito Chevrolet responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mastrovito Chevrolet!

July 14, 2026

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Employee Rating

Is this dealership can provide excellent service and a good lease that I can afford, I will continue to deal with them More

by swilson21
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: August Santini, Samantha Urich , Andy Decarolis

Jul 14, 2026

Mastrovito Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Mastrovito Chevrolet.

July 12, 2026

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Employee Rating

Everyone was excellent! I’ve done business with Mastrovito Hyundai in the past and was always very pleased! Glad to see the Chevy group is following the same great customer More

by GOODCHILD8889
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 12, 2026

Mastrovito Chevrolet responded

Thanks for sharing about your experience with Mastrovito Chevrolet. We appreciate your business and hope to see you again soon!

July 07, 2026

Dealership Rating
Employee Rating

Stacey was extremely helpful and knowledgeable throughout the process. She explained and detailed everything that was going to be performed and the charges for the service. More

by RRICCO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 07, 2026

Mastrovito Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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