Stacey Hopson
Stacey Hopson at Smythe Volvo Cars

Stacey Hopson | Page 14

Sales & Leasing Consultant

Smythe Volvo Cars

40 River Rd
Summit, NJ 07901

Contact Me
4.8
235 Reviews

I left the operations side to aggressively pursue what I love. PEOPLE! The personal connection, bond and camaraderie is second to none.I dove head first into Corporate/major account Sales, Sales Management, and eventually landed in Customer Retention management. In this capacity I had the privilege to manage large groups of employees of 100+ utilizing my skill of critical thinking, problem solving and quasi self proclaimed therapist.I had another eureka moment and thought how crazy would it be if I married the things I really enjoy. PEOPLE, SALES & AUTOMOBILES. It was then I was determined to learn all that I could about the business. So throughout the years I have held various positions at the dealership level. Warranty Manager, Service advisor, Service Manager, Body Shop, and lastly Sales. However my most challenging yet rewarding job is being a father of two. I am an UBER dad and cheerleader to my completive cheerleader daughter and ATM/Life Coach to my son when he listens

Dealership Experience

6 yrs, 11 mos

Industry Experience

30 yrs, 1 mo

Languages Spoken

English English

4.8

235 Reviews

Write a Review

235 Reviews of Stacey Hopson

January 16, 2023

Dealership Rating
Employee Rating

The experience was great! They had inventory and I was able to shop online. Stacey was responsive and made sure everything was ready when I came to get the car. More

by Cathy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Sam Shehata

Jan 16, 2023

Smythe Volvo Cars responded

Cathy, Thank you for sharing your experience with us! We're happy to hear it went well working with Stacey and hope you enjoy your new vehicle. We truly appreciate your feedback!

January 10, 2023

Dealership Rating
Employee Rating

The head of the service department was outstanding! In addition to the addressing the service she had a specialist come to my house to update the software with my phone and garage. More

by Debbieknight722
Recommend Dealer
Yes

Other Employees Tagged: Regina Krauza , Jeff Morocho, Francine O'Donnell, Jeffrey Morocho

Jan 10, 2023

Smythe Volvo Cars responded

Debbie, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

December 29, 2022

Dealership Rating
Employee Rating

Stacey is a professional! Made the process very simple for me, David made the delivery fun and informative, will be back for more! More

by Jmac678
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Diken

Dec 30, 2022

Smythe Volvo Cars responded

Thank you so much for choosing Smythe Volvo! Congrats on your new purchase, and let us know if we can be of any more assistance!

November 22, 2022

Dealership Rating
Employee Rating

After some miserable experiences in 3 states I found Smythes and Stacey and drove away in a nicer car at a better price than I had imagined. Thanks! More

by flessas99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Francine O'Donnell

Nov 22, 2022

Smythe Volvo Cars responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

November 12, 2022

Dealership Rating
Employee Rating

Great experience with Henry Henry and Stacey. It was quick and thorough. Thanks guys for the awesome help. More

by raagresti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Henry Padilla Jr, Henry Zhu

Nov 13, 2022

Smythe Volvo Cars responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 30, 2022

Dealership Rating
Employee Rating

Stacey was fantastic to work with, he made the experience easy and extremely enjoyable. Thank you to the entire team. More

by megschablik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 30, 2022

Smythe Volvo Cars responded

It's great to hear that Stacey was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smythe Volvo!

October 23, 2022

Dealership Rating
Employee Rating

My experience at Smythe Volvo was top notch. Stacey Hopson was a gentlemen who was honest, dilligent, and extremely helpful. I would recommend anybody to work with Smythe Volvo More

by Timothyjames43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2022

Smythe Volvo Cars responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smythe Volvo, we look forward to having you as one of our valued customers for many more years to come!

October 15, 2022

Dealership Rating
Employee Rating

No pressure sales and patient working with me to review options. Waiting room was comfortable. Service department very honest. More

by Tom Metro
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam, Henry Zhu

Oct 16, 2022

Smythe Volvo Cars responded

Tom, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

October 11, 2022

Dealership Rating
Employee Rating

Stacey was a font of knowledge and David was an expert at all the features in the XC90 More

by David.a.winton
Recommend Dealer
Yes

Other Employees Tagged: David Diken

Oct 12, 2022

Smythe Volvo Cars responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Stacey and David and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 30, 2022

Dealership Rating
Employee Rating

We had a great experience working with Stacey! Highly recommend working with him for your next car! More

by Elissa.pullman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2022

Smythe Volvo Cars responded

Thank you for your business, Elissa. We appreciate you taking the time to leave us a five-star review. We're happy to hear that Stacey was able to serve you and demonstrate our commitment to great service. Congratulations on your new purchase, Elissa! If there is anything we can assist you with in the future, please let us know.

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