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Stacey Hopson

Overview Reviews (240) Inventory (294)

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Stacey Hopson

Stacey Hopson | Page 14

Sales & Leasing Consultant

Smythe Volvo Cars

40 River Rd
Summit, NJ 07901

I left the operations side to aggressively pursue what I love. PEOPLE! The personal connection, bond and camaraderie is second to none.I dove head first into Corporate/major account Sales, Sales Management, and eventually landed in Customer Retention management. In this capacity I had the privilege to manage large groups of employees of 100+ utilizing my skill of critical thinking, problem solving and quasi self proclaimed therapist.I had another eureka moment and thought how crazy would it be if I married the things I really enjoy. PEOPLE, SALES & AUTOMOBILES. It was then I was determined to learn all that I could about the business. So throughout the years I have held various positions at the dealership level. Warranty Manager, Service advisor, Service Manager, Body Shop, and lastly Sales. However my most challenging yet rewarding job is being a father of two. I am an UBER dad and cheerleader to my completive cheerleader daughter and ATM/Life Coach to my son when he listens

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4.8

240 Reviews

Overview Reviews (240) Inventory (294)

Dealership Experience

7 yrs, 2 mos

Industry Experience

30 yrs, 4 mos

Languages Spoken

English

4.8

240 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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240 Reviews of Stacey Hopson

March 20, 2023

Dealership Rating

Employee Rating

Mike was great, he was helpful through the entire process and followed up the right way to help us with the process and followed up the right way to help us with the process More

by ebwebber

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Francine O'Donnell, Michael Santucci

Mar 28, 2023 -

Smythe Volvo Cars responded

We appreciate this five star review and we appreciate your business. Thank you for choosing Smythe Volvo.

March 10, 2023

Dealership Rating

Employee Rating

Car was immaculate, sales rep was kind, thoughtful, and didn’t put any pressure on me. Price and terms were competitive! didn’t put any pressure on me. Price and terms were competitive! More

by Matt

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Francine O'Donnell

Mar 13, 2023 -

Smythe Volvo Cars responded

Thanks, Matt! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smythe Volvo!

March 03, 2023

Dealership Rating

Employee Rating

Good prices. Great customer service. Very easy to deal with. Highly recommend. From sales to finance, and office staff. All too notch. Great customer service. Very easy to deal with. Highly recommend. From sales to finance, and office staff. All too notch. More

by Glenn Dowd

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Henry Zhu , Shawn Huneycutt

Mar 05, 2023 -

Smythe Volvo Cars responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Glenn, please do not hesitate to let us know. We are always happy to help!

January 21, 2023

Dealership Rating

Employee Rating

Jeremy took his time explaining all the fantastic features of the car and worked with us to sync our apps. He was super patient and willing to take the time with us! And he’s a great guy! features of the car and worked with us to sync our apps. He was super patient and willing to take the time with us! And he’s a great guy! More

by Lisa Fleming

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Chacon

Jan 22, 2023 -

Smythe Volvo Cars responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Lisa, please let us know.

January 18, 2023

Dealership Rating

Employee Rating

Stacey made the process quick, easy and stress free! Overall, a positive experience at this dealership. Overall, a positive experience at this dealership. More

by Gianna

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Jan 18, 2023 -

Smythe Volvo Cars responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smythe Volvo, Gianna, we look forward to having you as one of our valued customers for many more years to come!

January 16, 2023

Dealership Rating

Employee Rating

The experience was great! They had inventory and I was able to shop online. Stacey was responsive and made sure everything was ready when I came to get the car. They had inventory and I was able to shop online. Stacey was responsive and made sure everything was ready when I came to get the car. More

by Cathy

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Sam Shehata

Jan 16, 2023 -

Smythe Volvo Cars responded

Cathy, Thank you for sharing your experience with us! We're happy to hear it went well working with Stacey and hope you enjoy your new vehicle. We truly appreciate your feedback!

January 10, 2023

Dealership Rating

Employee Rating

The head of the service department was outstanding! In addition to the addressing the service she had a specialist come to my house to update the software with my phone and garage. In addition to the addressing the service she had a specialist come to my house to update the software with my phone and garage. More

by Debbieknight722

Recommend Dealer

Yes

Other Employees Tagged: Regina Krauza , Jeff Morocho, Francine O'Donnell, Jeffrey Morocho

Jan 10, 2023 -

Smythe Volvo Cars responded

Debbie, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

December 29, 2022

Dealership Rating

Employee Rating

Stacey is a professional! Made the process very simple for me, David made the delivery fun and informative, will be back for more! Made the process very simple for me, David made the delivery fun and informative, will be back for more! More

by Jmac678

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Diken

Dec 30, 2022 -

Smythe Volvo Cars responded

Thank you so much for choosing Smythe Volvo! Congrats on your new purchase, and let us know if we can be of any more assistance!

November 22, 2022

Dealership Rating

Employee Rating

After some miserable experiences in 3 states I found Smythes and Stacey and drove away in a nicer car at a better price than I had imagined. Thanks! Smythes and Stacey and drove away in a nicer car at a better price than I had imagined. Thanks! More

by flessas99

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Francine O'Donnell

Nov 22, 2022 -

Smythe Volvo Cars responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

November 12, 2022

Dealership Rating

Employee Rating

Great experience with Henry Henry and Stacey. It was quick and thorough. Thanks guys for the awesome help. It was quick and thorough. Thanks guys for the awesome help. More

by raagresti

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Henry Padilla Jr, Henry Zhu

Nov 13, 2022 -

Smythe Volvo Cars responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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