Stacey Hopson
Stacey Hopson at Smythe Volvo Cars

Stacey Hopson | Page 14

Sales & Leasing Consultant

Smythe Volvo Cars

40 River Rd
Summit, NJ 07901

Contact Me
4.8
229 Reviews

I left the operations side to aggressively pursue what I love. PEOPLE! The personal connection, bond and camaraderie is second to none.I dove head first into Corporate/major account Sales, Sales Management, and eventually landed in Customer Retention management. In this capacity I had the privilege to manage large groups of employees of 100+ utilizing my skill of critical thinking, problem solving and quasi self proclaimed therapist.I had another eureka moment and thought how crazy would it be if I married the things I really enjoy. PEOPLE, SALES & AUTOMOBILES. It was then I was determined to learn all that I could about the business. So throughout the years I have held various positions at the dealership level. Warranty Manager, Service advisor, Service Manager, Body Shop, and lastly Sales. However my most challenging yet rewarding job is being a father of two. I am an UBER dad and cheerleader to my completive cheerleader daughter and ATM/Life Coach to my son when he listens

Dealership Experience

6 yrs, 9 mos

Industry Experience

29 yrs, 11 mos

Languages Spoken

English English

4.8

229 Reviews

Write a Review

229 Reviews of Stacey Hopson

October 23, 2022

Dealership Rating
Employee Rating

My experience at Smythe Volvo was top notch. Stacey Hopson was a gentlemen who was honest, dilligent, and extremely helpful. I would recommend anybody to work with Smythe Volvo More

by Timothyjames43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 23, 2022

Smythe Volvo Cars responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smythe Volvo, we look forward to having you as one of our valued customers for many more years to come!

October 15, 2022

Dealership Rating
Employee Rating

No pressure sales and patient working with me to review options. Waiting room was comfortable. Service department very honest. More

by Tom Metro
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam, Henry Zhu

Oct 16, 2022

Smythe Volvo Cars responded

Tom, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

October 11, 2022

Dealership Rating
Employee Rating

Stacey was a font of knowledge and David was an expert at all the features in the XC90 More

by David.a.winton
Recommend Dealer
Yes

Other Employees Tagged: David Diken

Oct 12, 2022

Smythe Volvo Cars responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Stacey and David and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 30, 2022

Dealership Rating
Employee Rating

We had a great experience working with Stacey! Highly recommend working with him for your next car! More

by Elissa.pullman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2022

Smythe Volvo Cars responded

Thank you for your business, Elissa. We appreciate you taking the time to leave us a five-star review. We're happy to hear that Stacey was able to serve you and demonstrate our commitment to great service. Congratulations on your new purchase, Elissa! If there is anything we can assist you with in the future, please let us know.

September 30, 2022

Dealership Rating
Employee Rating

Very helpful and friendly. Straight forward pricing. Had a great experience and would come back. More

by Recentcustomer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2022

Smythe Volvo Cars responded

Thank you for choosing Smythe Volvo. We hope you will continue to enjoy your new vehicle. Please let us know if we can be of further assistance. We're always happy to help.

September 27, 2022

Dealership Rating
Employee Rating

Great, painless experience. Our second time getting a car at Smythe and we recommend it More

by bchagan9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2022

Smythe Volvo Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 11, 2022

Dealership Rating
Employee Rating

My family and I have been driving Volvos for nearly 40 years. We purchase Volvos for their safety features and durability (we keep the cars for the long haul). The staff has always been courteous, kno More

by Kwg1947
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Sep 12, 2022

Smythe Volvo Cars responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

August 27, 2022

Dealership Rating
Employee Rating

Fantastic experience purchasing a new car from Smythe Volvo. Stacey, Jeff and the team were incredibly helpful, knowledgeable and responsive. Highly recommend. More

by Jeff B
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Zhu , Jeff Morocho

Aug 30, 2022

Smythe Volvo Cars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo.

August 27, 2022

Dealership Rating
Employee Rating

I had been searching for a car for a while and with the way the car market is currently it was getting tedious, until my friend Lupita referred me to Stacey. I told Stacey what I was looking for and bam, p More

by ysantamaria79
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Francine O'Donnell

Aug 30, 2022

Smythe Volvo Cars responded

Thank you so much for your wonderful review! We are thrilled that Stacey had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Smythe Volvo!

August 15, 2022

Dealership Rating
Employee Rating

Smythe Volvo was a pleasant experience from beginning to end they handle every end of the transaction very orifessionally More

by Judyfa1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Henry Padilla Jr

Aug 16, 2022

Smythe Volvo Cars responded

Good news, this is the kind of experience we strive to provide all of our customers. Stacey and Henry do a wonderful job at that. Thank you for choosing Smythe Volvo.

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