Stacey Hopson | Page 15

Best Car buying Experience ever I recently purchased a beautiful, clean, low mileage pre owned/certified 2017 XC90. I had dealt with Smyth Volvo in the past, but this time a new sal I recently purchased a beautiful, clean, low mileage pre owned/certified 2017 XC90. I had dealt with Smyth Volvo in the past, but this time a new salesmen named Stacey Hopson helped us. Stacey was incredibly knowledgeable, patient and professional. I have purchased many cars throughout the years and this was, by far, the best experience. The Finance manager was very professional as well and gave us a great deal on some after market items and financing rate. Lastly, there were just a few tiny blemishes on the car that they agreed to take care of and they did so within a week to my total satisfaction! More

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We had great customer service and honest sales information , Stacey was very patient sincere and honest with everything. Gave us a great deal no gimmicks. information , Stacey was very patient sincere and honest with everything. Gave us a great deal no gimmicks. More

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Amazing Experience for an Outstanding Dealership Everyone that I encountered in this dealership was wonderful and allowed me to have a smooth process. The professionalism was superb. There was no ha Everyone that I encountered in this dealership was wonderful and allowed me to have a smooth process. The professionalism was superb. There was no hassle or hidden fees. Upon entering Eric made me feel right at home, he was great! The experience was quick, and I felt very comfortable. Stacey was my sales consultant and helped me pick out the car I wanted. He did not pressure or rush me which was a great feeling!! I have dealt with that in the past and did not want to go through that again. All forms of communication were precise and there were no games played. The final price of my purchase was just what was stated and agreed upon. Stacey went above and beyond and I cannot thank him again for his wonderful service. When it came to dealing with the finance department Kevin Bergeron and Shaun Hayes were delightful and patient even when the dealership was closing. Walked me though the best packages and was attentive to the specific things I wanted when it came time to make sure my truck is covered. This dealership is a family that all works together to make sure the customer leaves out happy! Thank you again Stacey, Shaun, Eric, Kevin, and Gabe!!! You would regret not purchasing a car from a great establishment as this! More

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Amazing dealership! From the moment we walked in the door, we were treated top notch. We had been to many other Volvo dealerships where we were not taken seriously becaus From the moment we walked in the door, we were treated top notch. We had been to many other Volvo dealerships where we were not taken seriously because of our age. Every person at the dealership treated us with reapect. Stacey was so helpful, but not pushy. We are so thankful we found Smythe Volvo! More

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Friendly and Competent My wife and I had a great experience at Volvo Smythe from our first visit. We immediately had a test drive of our wonderful XC 60 with Stacey and he h My wife and I had a great experience at Volvo Smythe from our first visit. We immediately had a test drive of our wonderful XC 60 with Stacey and he helped us with color and model straight away. When we picked up the car Emilia did a super job, the best we ever experienced, in explaining all the great features of the car. Kevin also helped us in making sure our leasing contract was properly managed. PJ was also great in providing information when we needed. Overall, a fantastic team and a great dealer focused on customers!! More

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Hello car shoppers, Smythe Volvo was Truly an experience Hello car shoppers, Smythe Volvo was Truly an experience from Heaven! Stacy, was extremely knowledgeable very professional, positive and honest i Hello car shoppers, Smythe Volvo was Truly an experience from Heaven! Stacy, was extremely knowledgeable very professional, positive and honest in handling one of the 2nd largest financial transactions. Stacy went above and beyond the Call of Duty I said to him that my daughter was very satisfied. After searching high and low in the rat race unfortunately horse and pony show dealerships that are out there. They are not honest nor are they loyal! My daughter was a return customer too her original dealership where they showed no respect loyalty or professionalism! After working in Corporate America over two decades and sales ,I was very uncomfortable with the experience that was totally horrific!! My daughter was so disappointed and insulted as I was affected ,I put on my corporate hat/ then Mom Hard Hat! I honestly walked in on Monday evening 20 minutes before closing to Smythe Volvo in Summit New Jersey! I knew immediately this was the place to be. Stacy was not available at the time but, Eric took pristine care of me until Stacy arrived the following day Tuesday the deal was sealed Tuesday we walked out yesterday with her wonderful Sahara Cherokee Wrangler! Sean Hayes finance manager handled it so wonderful even after I requested some other concerns Gabe the manager was phenomenal and rectified the scenario that I was concerned about with NO back and forth. Nor any half a day waiting around with frustration. It was peaceful smooth Easy Peasy 123zie I was Happy my Daughter was Elated and comfortable! Just a complete total phenomenal and wonderful experience !! With all the hustle and bustle that we all do each and every day Everyone deserves this FIVE STAR QUALITY TREATMENT. I can't begin to stress please it doesn't have to be a Volvo but if it is that's great stay on their website go into Smythe Volvo and experience the wonderful kind warm and professional atmosphere that made the difference! I can't stop talkin about it nor referring everyone to Smythe Volvo! Stacy Hopson Kevin ,Shawn Hayes Eric K. and Gabe L. you guys are awesome. Thanks Deb for the tea :-) More

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Sensational!!! Stacey was super amazing in assisting me with my purchase! He was so knowledgeable, kind and quick. I will send everyone to him. Thank you again, Pau Stacey was super amazing in assisting me with my purchase! He was so knowledgeable, kind and quick. I will send everyone to him. Thank you again, Paula More

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Fantastic dealership with great staff! I had a wonderful experience at Smythe from start to finish. My salesman was very helpful without being pushy. He answered all my questions and made I had a wonderful experience at Smythe from start to finish. My salesman was very helpful without being pushy. He answered all my questions and made sure I was happy with the car and the financing before I pulled the trigger. Then after the deal was closed introduced me to some of the service staff and they were super friendly and congratulated me on my purchase. I will be back! More

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Great product with equally great customer service Enjoyed my buying experience with Stacey Hopson. He worked with me until he was able to find the vehicle that satisfied my needs. His communication Enjoyed my buying experience with Stacey Hopson. He worked with me until he was able to find the vehicle that satisfied my needs. His communication throughout the experience provided a level of confidence that is critical when making a purchase of this size. Emilia completed my buying experience with a thorough overview of all that my vehicle has to offer, in particular its technological features. Since my purchase both Stacey and Emilia have been responsive to all of my follow up questions. Exactly how car buying should be. More

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Worked with Stacey at Smythe Volvo My wife and I worked with Stacey at Volvo to look at new cars big enough for our growing family. He was a joy to work with helped us decide between al My wife and I worked with Stacey at Volvo to look at new cars big enough for our growing family. He was a joy to work with helped us decide between all the available options. Definitely would recommend reaching out More

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