I left the operations side to aggressively pursue what I love. PEOPLE! The personal connection, bond and camaraderie is second to none.I dove head first into Corporate/major account Sales, Sales Management, and eventually landed in Customer Retention management. In this capacity I had the privilege to manage large groups of employees of 100+ utilizing my skill of critical thinking, problem solving and quasi self proclaimed therapist.I had another eureka moment and thought how crazy would it be if I married the things I really enjoy. PEOPLE, SALES & AUTOMOBILES. It was then I was determined to learn all that I could about the business. So throughout the years I have held various positions at the dealership level. Warranty Manager, Service advisor, Service Manager, Body Shop, and lastly Sales. However my most challenging yet rewarding job is being a father of two. I am an UBER dad and cheerleader to my completive cheerleader daughter and ATM/Life Coach to my son when he listens
Read moreDealership Experience
6 yrs, 11 mos
Industry Experience
30 yrs, 1 mo
Languages Spoken
English
235 Reviews
Write a Review235 Reviews of Stacey Hopson
February 28, 2022
As my lease was coming to an end I was really dreading dealing with the whole car situation as cars have become such a challenging procurement since the pandemic chip shortage. I was pretty much preparing dealing with the whole car situation as cars have become such a challenging procurement since the pandemic chip shortage. I was pretty much preparing my self to get screwed. Having shopped around at a few other places I was finding that many dealers were charging well over the sticker price for new leases. So when I reached out to Smythe I was prepared for the same absurdity. I spoke to Stacey about my lease end and what I was looking for. There were no cars in stock but worked very hard to locate one for me, which we order a few months in advance of my lease expiration. Stacey was so diligent and helpful. Every conversation we had was friendly and informative. He kept on track of the process and made sure everything went according to plan. I felt he was honest and genuine and wanted very much to get me the most reasonable deal available. When the car finally arrived he delivered it to us promptly and with ease. The financing dept was quick and painless. We are paying more for our car than before the pandemic, but I think that's just the way it is these days. I think Smythe gave us the best deal they could. We love Volvo and will definitely be repeat customers. More
February 28, 2022
From start to finish, working with Stacey and the other team members at Smythe Volvo was a great experience. They understood our needs and worked with us to ensure they were met. Our initial contact was team members at Smythe Volvo was a great experience. They understood our needs and worked with us to ensure they were met. Our initial contact was with Erin who answered our questions, sent us a video of the car and put us in touch with Stacey. Stacey went above and beyond to ensure we were happy and that all of our questions were answered. Henry in Finance had our paperwork completed very efficiently so that we could get back on the road for our 4 hour drive home. And Jeffrey walked us through all of the functions of the car. We love our new XC60. It is exactly what we were looking for. Will definitely reach out to Stacey again if we are in the market for another Volvo. More
Other Employees Tagged: Jeff Morocho, Henry Padilla Jr, Erin
January 31, 2022
We followed Stacey from a different dealership, and were so thankful to have his kind service again when we were purchasing a couple new vehicles this month. He is attentive, understanding and patient. Just so thankful to have his kind service again when we were purchasing a couple new vehicles this month. He is attentive, understanding and patient. Just a pleasure to work with! More
December 09, 2021
Pleasure doing business. Shaun, Stacey, Abood & Jeff were awesome. Thank you for the great experience! awesome. Thank you for the great experience! More
Other Employees Tagged: Shaun Hayes , Jeff Morocho
November 27, 2021
I appreciate the excellent service of Stacy Hopson and Smythe Volvo in sales and service Smythe Volvo in sales and service More
Other Employees Tagged: Doug MacAdam , Stephen Badian, Francine O'Donnell, Dina Thomson

