Stacey Miller
Stacey Miller at White's Toyota of Lima

Stacey Miller | Page 8

Toyota Service Advisor

White's Toyota of Lima

3500 Elida Road
Lima, OH 45807

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130 Reviews
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130 Reviews

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130 Reviews of Stacey Miller

August 13, 2023

Dealership Rating
Employee Rating

Friendly, clean and effective. All of my concerns were met & no pressure for up sales. More

by dennis.morgan357
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

August 07, 2023

Dealership Rating
Employee Rating

The service associate quickly found and corrected what turned out to be a non-routine problem, but fixable. I was on my way in less than an hour. Nice work! More

by pemullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Not certain of the name of the service writer I worked with, but Stacy is always helpful.

August 02, 2023

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This dealership has done everything they can to help me whenever I have problems with my car. They’re always very courteous. More

by LINDADUNN121
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Josh

July 31, 2023

Dealership Rating
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Thank you for for selling me an awesome Camry, and providing great customer service and maintenance! More

by jasonadamsmsw
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: George Pulfer

July 30, 2023

Dealership Rating
Employee Rating

The service department is very communicative with customers. My Prius needed a part that needed to be ordered. It came in the next day but the technician who had the expertise to install it had a med More

by gardnerdw
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

July 29, 2023

Dealership Rating
Employee Rating

Service department manager was informative, and pleasant ,waiting area was clean with adequate refreshments for the customers More

by HUDSONWC
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Recommend Dealer
Yes

July 21, 2023

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Too many issues with the service dept not being thorough. Down grad from Alan Knotts service for sutre More

by CKOENIG1
Recommend Dealer
Yes

Other Employees Tagged: John Gould, George Pulfer , Sam Degaldo

July 21, 2023

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Employee Rating

Great place. They go out of their way to help the customer. I've bought my last 2 vehicles from them and plan on going back afain. More

by peggyb63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Gould, Ben Rees

July 16, 2023

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Was unhappy about it taking two hours for an oil change. Probably will not come back for any service. More

by Scott fry
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Aug 11, 2023

White's Toyota of Lima responded

We are so sorry you had such a bad experience with us. Thank you for bringing this to our attention, as we can use this to better our team in the future. If there is anything we can do to earn your business back please reach out to Makenzie at 419-331-0381. Again, we are sorry that you had such a bad experience with us, as we strive to give every customer the greatest experience we can at White's and thank you for giving us the opportunity to train our staff to prevent this from happening in the future.

July 15, 2023

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Employee Rating

Very pleasant and explains everything about the problem I had with my car. Will contact them again with any problems I have More

by emtjoanz
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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