Staci Alexander | Page 32

Great service but stop bugging me about the survey!!! You do a wonderful job. Fast. Thorough. Friendly. Very efficient! I don’t hate getting my car serviced anymore. BUT- after each service performe You do a wonderful job. Fast. Thorough. Friendly. Very efficient! I don’t hate getting my car serviced anymore. BUT- after each service performed, I get multiple emails requesting I fill out a survey. Daily. If I don’t answer, I get calls... automated calls. Not even a real person. If I still don’t do the survey, I get requested by text!! Stop already! It makes me not want to return. More

by annesullivan2010 Verified Customer Verified Customer

Report | Print

Good efficient service for all matters to date I prefer to get my service done at the dealer I purchase from for resale records. To date I've received nothing but quick and efficient service for w I prefer to get my service done at the dealer I purchase from for resale records. To date I've received nothing but quick and efficient service for what ever is needed. I've recommended Kia of Lansing to many people here at work, one did purchase a Soul this past year. More

by bob.corey Verified Customer Verified Customer

Report | Print

Routine oil change I showed up to Kia for an oil change, without an appointment, and was helped immediately. Not only was my service complete in less than 30 minutes, th I showed up to Kia for an oil change, without an appointment, and was helped immediately. Not only was my service complete in less than 30 minutes, they performed a multi point check and noticed I could use a new set of cabin filters as well. All complete, like I said in less than 30, with a full service center full of customers. Very pleased! More

by bradw0306 Verified Customer Verified Customer

Report | Print

Amazing! I had gotten into a car accident recently and I had my Kia Rio for 2 years. So when I was dealing with the process with insurance and everything like I had gotten into a car accident recently and I had my Kia Rio for 2 years. So when I was dealing with the process with insurance and everything like that I was stressed and emotional, when I had called Staci Alexander to ask her questions about where to go. She told me to come in and see her! I came in and she helped my family and I out the whole way and was soo supportive and listening to me about my worries and helping me keep my aniexty and stress level down. She helped me get the car I wanted and she helped me deal with some hardships with the insurance. I would go to Staci from now and ever! She is amazing and she goes above and beyond to help her costumers feel like family and help them get their dream car! I will send anyone I know to KIA and to Staci because she is just amazing to be helped by. More

by Heather Confer Verified Customer Verified Customer

Report | Print

Awesome crew! Staci, Ryan, and all the members of the Kia team were awesome and very helpful! They were able to put us in the vehicle we wanted with no hassle. The Staci, Ryan, and all the members of the Kia team were awesome and very helpful! They were able to put us in the vehicle we wanted with no hassle. The manager (whose name I forget, sorry!) was great to our son and everyone was so friendly to deal with. We'll definitely be recommending you to everyone we know. Thanks guys!! More

Report | Print

GOT A CAR WITH LOW CREDIT , AND EXCELLENT CUSTOMER CARE the environment is friendly and the sales rep i worked with did everything she could to get me in to a safe vehicle , IN ADDITION I HAVE A LOWER CREDI the environment is friendly and the sales rep i worked with did everything she could to get me in to a safe vehicle , IN ADDITION I HAVE A LOWER CREDIT SCORE AND THEY STILL WORKED WITH ME AND FOUND A 2012 VEHICLE WILL NEVER GO ANYWHERE ELSE FOR MY VEHICLE PURCHASES. More

Report | Print

They came the closest to meeting my objectives in a lease I pursued specific objectives in finding a lease agreement that would meet my family's budgetary needs. I interacted with six different dealerships i I pursued specific objectives in finding a lease agreement that would meet my family's budgetary needs. I interacted with six different dealerships in town, and another four or five out of town, and test drove four vehicles. Staci and her team, at Kia of Lansing, came the closest to meeting my objectives. They were very pleasant to work with. The paperwork was easy and quick, without additional sales pitches for every little offering. More

Report | Print

Superb Service Staci Alexander was truly a joy to work with and made the entire car-buying experience so incredibly easy. She was upfront and honest about each step Staci Alexander was truly a joy to work with and made the entire car-buying experience so incredibly easy. She was upfront and honest about each step of the process and I drove off with a beautiful and classy Kia Optima. I highly recommend Staci and Kia of Lansing to anyone seeking superb service and a quality vehicle. More

Report | Print

Wonderul Service I went to Kia of Lansing to purchase a Kia Sorento. I didn't think I would actually be able to buy the car that I wanted. But I was amazed at how both I went to Kia of Lansing to purchase a Kia Sorento. I didn't think I would actually be able to buy the car that I wanted. But I was amazed at how both Staci and Lisa worked together to help me buy my Sorento. This is the second Kia that I have purchased from the dealership, and I absolutely love it!!! I will recommend them to all of my family and friends. Thank you so much ladies!!! More

Report | Print

Great experience. Staci helped me with my first lease. She was able to help we work within my budget and get the vehicle I wanted with the terms I needed. The experie Staci helped me with my first lease. She was able to help we work within my budget and get the vehicle I wanted with the terms I needed. The experience was Fun! More

Report | Print