Stacy-Ann Bonner

I’ve been buying jeeps from Hollywood Chrysler Jeep since 2015. Went to get an estimate on why my cars air condition knob wasn’t working. The total was $1344 for a water pump. I thought that was outrageous. 2015. Went to get an estimate on why my cars air condition knob wasn’t working. The total was $1344 for a water pump. I thought that was outrageous. I was charged a $307 estimate fee. I did get a discount of $40 but I don’t think I should’ve been charged at all. Not a way to treat a loyal customer. Also use you for my oil changes and tire rotation, through the life of all my jeeps. More

by plumm54 Verified Customer Verified Customer

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Everyone was extremely helpful with our warranty issue. We were in and out within an hour. Excellent We were in and out within an hour. Excellent More

by kaymowell Verified Customer Verified Customer

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The entire staff from sales to service are all very friendly & helpful. Federico helped a lot & David answered all my questions that I needed to know...I will definitely be back in the future. friendly & helpful. Federico helped a lot & David answered all my questions that I needed to know...I will definitely be back in the future. More

by blesskid04 Verified Customer Verified Customer

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I was extremely pleased with the service provided by Jorge and Allison ! They both worked together as a team and made my experience a very happy and memorable one. They both exceeded my expectations! Jorge and Allison ! They both worked together as a team and made my experience a very happy and memorable one. They both exceeded my expectations! The service in my opinion was very effective and efficient! Thank you very much Jorge and Allison, in the Rental department for going above and beyond, to make my experience such a smooth and pleasant! Keep up the great service! More

by ednhamaiehamilton Verified Customer Verified Customer

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I'm very happy with this dealership because the service was amazing and very effective and efficient work for me and what y needed. I completely recommend was amazing and very effective and efficient work for me and what y needed. I completely recommend More

by zerpama8967 Verified Customer Verified Customer

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First time here since moving from Texas to get service on my jeep. I immediately found the phone service and procedure to arrange service very trying and no one ever called back after leaving messages. Upon my jeep. I immediately found the phone service and procedure to arrange service very trying and no one ever called back after leaving messages. Upon arriving for service, the parts department appeared a bit more concerned over chatting with friends and then to find out the part they advised was in stock was indeed not…told the parts department appeared was to come from another dealer…more time wasted…my time! When asked the parts dept agent if we could ask the 4 guys sitting 8 ft away chatting with other workers…his reply was “I don’t like doing business with them!” Very interesting statement! We then waited for Stacy to become available so I could make an appt for next day…on my time again and another 20 min one way drive. Next day I arrived, greeted by Stacy who got me checked in and said it would take about an hour and one hour later vehicle was ready…great service! So my issues are, I might look elsewhere moving forward with service on my jeep based on day one and the several phone attempts to speak with someone…the rift between the parts department and the chatty Kathy service guys…oh by the way…I was the one who first greeted them, not them. But Stacy was awesome! First impressions are lasting and not sure I want to spend anymore of my time to work around y’all’s issues and lack of professionalism. Too much competition to have y’all figure out what’s important on my time. The reason I gave one star is because in surveys 2,3 and 4 stars get tossed out. More

by datchison8420 Verified Customer Verified Customer

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Probably the worst service that I have ever experienced when it comes to a dealerships service department. I was overcharged, not paid attention to, my service rep was rude and my engine light has been on when it comes to a dealerships service department. I was overcharged, not paid attention to, my service rep was rude and my engine light has been on since I left the dealership. Never again will I bring my truck here to get maintenance or will I ever be buying from this establishment in the future. More

by msimons89 Verified Customer Verified Customer

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Great sales staff and service, i strongly recommend you visit and get a car or your vehicle service, ask for Richard Vargas. visit and get a car or your vehicle service, ask for Richard Vargas. More

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Absolutely wonderful service! Super helpful and got me the car of my dreams by the end of the entire experience. Highly recommend Super helpful and got me the car of my dreams by the end of the entire experience. Highly recommend More

by learra1 Verified Customer Verified Customer

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Excellent service, knowledgeable staff, smooth buying process — highly recommend Jeep Hollywood for your next vehicle! process — highly recommend Jeep Hollywood for your next vehicle! More

by leonelly Verified Customer Verified Customer

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