572 Reviews
Write a Review572 Reviews of Stacy Brown
August 06, 2019
Great Job ! The work was done very well, I was extremely pleased.I was not expecting the level of workmanship and quality that was experienced, I am very happy wi The work was done very well, I was extremely pleased.I was not expecting the level of workmanship and quality that was experienced, I am very happy with this dealership. More
Other Employees Tagged: Customer Service, Yuliana Vasquez, Ralph Clark
August 06, 2019
False advertising I was told the car i was wanting was available, i drovec3 and a half hours and was then told the vehicle was not available, that vehicle is still li I was told the car i was wanting was available, i drovec3 and a half hours and was then told the vehicle was not available, that vehicle is still listed on the website as available, More
August 06, 2019
No hassles! Went in with pre approval, spoke with Kalan Bell, he showed us some trucks. He did no put no pressure to sell us the truck and let us take our time ch Went in with pre approval, spoke with Kalan Bell, he showed us some trucks. He did no put no pressure to sell us the truck and let us take our time checking it out! What a wonderful salesman! Thanks More
Other Employees Tagged: Kalan Bell
July 25, 2019
Fast friendly service When i drove in the dealership there were several saleperson standing on the outside waiting on customers to drive up and they do a good job in greeti When i drove in the dealership there were several saleperson standing on the outside waiting on customers to drive up and they do a good job in greeting the customer also they got the service tech to answer any questions i had and he was also helpful More
Other Employees Tagged: Rianna Carter, Jada Gamble
July 16, 2019
ALM - Great place If you dread the car buying experience, ALM is the place for you. We've bought two cars from there. Both times the sales people were very nice and qui If you dread the car buying experience, ALM is the place for you. We've bought two cars from there. Both times the sales people were very nice and quite honest. They even helped negotiate a lower interest rate. If you visit the Union City location, look Walter up. Great guy. More
Other Employees Tagged: Walter (Forgot his last name! Young fellow) and the financial guy were very nice and helpful.
July 16, 2019
Great! Awesome team! Will be back!!! Erika was absolutely AMAZING!!! I met so many wonderful people while I was there. Some were not even involved in my sale, but still helped. Vernell wa Erika was absolutely AMAZING!!! I met so many wonderful people while I was there. Some were not even involved in my sale, but still helped. Vernell was awesome and so was Rashad! Thank you all so much for getting us in the car we wanted. Ms. Jones is a keeper!!! She went above and beyond in the heat to find the Sorento of my dreams. Thank you all and we will ALWAYS use ALM for all of our vehicle purchases! More
Other Employees Tagged: Jawon Shaw , Irian Jones, Erika Wallace, Rashad and Vernell
July 15, 2019
Nonchalant attitude to quality 1. No emission test on vehicle before sale 2 Gray slimy liquid from recent paint preparation accumulated in the trunk not cleaned out 3 Compartment 1. No emission test on vehicle before sale 2 Gray slimy liquid from recent paint preparation accumulated in the trunk not cleaned out 3 Compartment between the 2 from seats not staying closed 4 Trunk luggage cover missing 5 Items 3 and 4 above were placed in I owe you, You owe me list as conditions before sale, were never remedied More
Other Employees Tagged: Rod Williams, Dak Karilister
July 13, 2019
Great service The service was fantastic, friendly and very fast. Thank you Steven Friday! I really appreciated your great customer service. Hope you will be at ALM The service was fantastic, friendly and very fast. Thank you Steven Friday! I really appreciated your great customer service. Hope you will be at ALM for all my future vehicle needs. Wish you well More
Other Employees Tagged: Steven Friday
July 01, 2019
It was overall a great experience. I got there at 7 p.m. and left around 1030p.m. with a car. Tyrone was a great sales person, very kind and efficient. I got there at 7 p.m. and left around 1030p.m. with a car. Tyrone was a great sales person, very kind and efficient. More
Other Employees Tagged: Tyrone Duncan
June 26, 2019
Do Not Go Here If I could give this dealership a 0, I would. Terrible customer service. My sales woman continuously called me "Boo." She showed up late to our appoin If I could give this dealership a 0, I would. Terrible customer service. My sales woman continuously called me "Boo." She showed up late to our appointment. Completely unprofessional. During the test drive, I noticed that the dash board said "inspection needed." I told the sales person twice. It was never taken care of. I was with my sales woman when she "filled up the gas." She faked it. The gas tank was empty. On the drive home, the air pressure light came on. I contacted my sales person on the way home. She ignored 2 texts and 2 phones calls. I contacted the dealership asking to speaking to a manager, no one ever returned my call or email. I emailed and called financing about a questions, no return or called. The forgot to mention that my APR was 6.7%. More
Other Employees Tagged: Nicole Anokam