Everyone is competent, friendly & accommodating.
The service is done on time. There is a comfortable area to wait with snacks & beverages.
Stacey Samuel's always answers my questions & shows me thi
The service is done on time. There is a comfortable area to wait with snacks & beverages.
Stacey Samuel's always answers my questions & shows me things on my Audi to enjoy my drive. Thnx guys.
More
by j.hora
Service Price Transparency
May 03, 2023 -
Audi Riverside responded
J.hora,
Thank you so much for your wonderful review! Offering quality and efficient service is so important to us, and we are glad that Stacy and the team consistently provide you with nothing less. It is our pleasure to serve you and your Audi needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Stacy is great.
She took care of everything over the phone. I’m happy that she was my consultant. I’ll be going back to this location. Thank you Stacy and everyone.
She took care of everything over the phone. I’m happy that she was my consultant. I’ll be going back to this location. Thank you Stacy and everyone.
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by cathydiller
Service Price Transparency
Apr 28, 2023 -
Audi Riverside responded
Cathy,
Thank you for leaving Stacy this positive review! Providing top-notch service is so important to us, and we are glad that her efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Audi Riverside has excellent service.
Stacy Samuel was my Audi Service Consultant. She met me at the door, walked me through the entire process during my Audi service. Stacy is awesome
Stacy Samuel was my Audi Service Consultant. She met me at the door, walked me through the entire process during my Audi service. Stacy is awesome. I’ve known Stacy for a number of years. She understands the meaning of customer service. She makes her client feel at ease and she gets the job done. Why would you go anywhere else !!! Thank you Stacy for the awesome service !!!
Sincerely Tim Lee
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by timo07
Service Price Transparency
Apr 12, 2023 -
Audi Riverside responded
Tim,
Thank you for taking the time to leave Stacy this excellent review! We are honored by your continued business, and we are so glad that Stacy could put you at ease and get your Audi's needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Everyone, from the new greeter, the young man who
checks-in your car, Stacy, Peter, and Christoper in the Service and Parts, are professional, friendly, informative, and receptive to my needs
checks-in your car, Stacy, Peter, and Christoper in the Service and Parts, are professional, friendly, informative, and receptive to my needs
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by Dominique
Mar 08, 2023 -
Audi Riverside responded
Dominique,
Thank you so much for your excellent review! Offering thorough and efficient service is so important to us, and we are glad that Stacy, Peter, Christopher, and the team provided you with nothing less. It is our pleasure to serve you and your automotive needs. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Excellent service.
I love and appreciate the video reports by that the technicians provide from the vehicle. Thank you.
I love and appreciate the video reports by that the technicians provide from the vehicle. Thank you.
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by Luis "Lucky" Guerra
Service Price Transparency
Other Employees Tagged:
Peter Younes
, Sam Kashani, Christopher Ostman, James Rocha
Mar 07, 2023 -
Audi Riverside responded
Luis,
Thank you for taking the time to leave us this positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Good honest service and very quick.
Found the problems and explained in detail what was going on.
Found the problems and explained in detail what was going on.
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by Deetizze
Service Price Transparency
Feb 27, 2023 -
Audi Riverside responded
Thank you so much for your positive review! We are so glad that our team took great care of you throughout your visit. Providing thorough and efficient service is so important to us. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
I do not need to talk about the personnel because in the
end they all say what you want to hear. This is regarding the way they handle your vehicle while it is in the shop.
I have taken my Audi A6 from
end they all say what you want to hear. This is regarding the way they handle your vehicle while it is in the shop.
I have taken my Audi A6 from the beginning. And for some odd reason it is always getting damaged one way or another.
The first time this happened they broke my front facing camera cover, no big deal. Second, I replaced my battery and ended up with a broken (inoperable) round AC outlet. (Which was never fixed.) Lastly, after picking up my vehicle from its 40k mile oil change I come across a big scratch. (Going from the center of my trunk to the top right corner!)
Please be aware of this dealership. There is other Audi dealers in the area. I’m more than sure they will take better care of your Audi while in their hands.
Good Luck all!
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by Rodcorrales
Other Employees Tagged:
Sam Kashani
Feb 23, 2023 -
Audi Riverside responded
Hi Rod,
Thank you for bringing this to my attention. I have located your service records here and I will speak to our Service department about your recent experience. Hang tight while I look into this further and we will reach out to you shortly.
John Scholz
General Manager
Walter’s Audi
(951) 441-6183
Stacy Samuel is always so easy to work with and made my
experience at Walter’s so pleasant.
experience at Walter’s so pleasant.
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by katherinejfreeman
Service Price Transparency
Other Employees Tagged:
Ryan Gonzalez, Christopher Ostman
Feb 09, 2023 -
Audi Riverside responded
Katherine,
Thank you for leaving Stacy this wonderful review! We are so glad that she could consistently provide you with a smooth, top-notch experience. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
I dealt with Stacy Samuel at Walters.
She was a great Service person to deal with. She made me feel very comfortable with bringing in my Audi for Service. She was very professional. I was
She was a great Service person to deal with. She made me feel very comfortable with bringing in my Audi for Service. She was very professional. I was in and out very quickly and she made my day.
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by joseph.cavanagh
Service Price Transparency
Feb 08, 2023 -
Audi Riverside responded
Joseph,
Thank you for taking the time to leave Stacy this positive review! We are so glad that she could provide you with the quality care that you so much deserve. She will be honored to know that you deeply valued her service. We hope to see you again the next time your Audi is ready for service!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Stacy Samuel was amazing to work with.
She reached out to me to help resolve an issue, and made sure everything was done timely and to my satisfaction.
She was a pleasure to work with an
She reached out to me to help resolve an issue, and made sure everything was done timely and to my satisfaction.
She was a pleasure to work with and a true professional.
I would also like to thank Sam Kashani for his help and support with servicing my vehicle.
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by Keith
Service Price Transparency
Other Employees Tagged:
Sam Kashani
Feb 02, 2023 -
Audi Riverside responded
Keith,
Thank you so much for your positive review! We are so glad that Stacy and Sam could provide you with quality and efficient service. It Your satisfaction means so much to us. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Emil Iltchi - General Manager