Stanley Chilkotowsky | Page 13

I got my Acura MDX 2011 oil change, brakes, inspection..wasn’t as expensive as I thought it would be. The gentleman explained everything to me before doing the work. Excellent customer service! inspection..wasn’t as expensive as I thought it would be. The gentleman explained everything to me before doing the work. Excellent customer service!!!!! More

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Loved working with Frank again. Will be back when we need a Honda again. Always a pleasure doing business with piazza and Frank. See ya soon need a Honda again. Always a pleasure doing business with piazza and Frank. See ya soon More

by EMNSTEVE214 Verified Customer Verified Customer

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Stan is always proactively trying to assist the customers. He is very knowledgeable of the product and how to best assist with a resolution. He’s friendly, helpful, and sincere. customers. He is very knowledgeable of the product and how to best assist with a resolution. He’s friendly, helpful, and sincere. More

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Needed an Oil Change during COVID-19. I was hesitant but needed my vehicle for work. They were fast and took appropriate precautions. Great service. needed my vehicle for work. They were fast and took appropriate precautions. Great service. More

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Gary and his staff at Express Service do an excellent job both in the work they perform and their customer service. They certainly make the servicing of my Ridgeline painless. both in the work they perform and their customer service. They certainly make the servicing of my Ridgeline painless. More

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Love this dealership-Frank Squillace-our sales rep is the greatest-this is my second car with him and my husband’s second car also-I would recommend this dealership!!! greatest-this is my second car with him and my husband’s second car also-I would recommend this dealership!!! More

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I’ve been buying cars off Frank Crinite for 8 years. I live 2 hours away and he’s still my guy. Thanks again Frank! live 2 hours away and he’s still my guy. Thanks again Frank! More

by DEGBERT77 Verified Customer Verified Customer

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I bought the tire insurance when I purchased my crv. I got a flat on Monday and called the service department. They told me to bring it up and they’d take care of it. They told me it’d be an hour to 1.5 h got a flat on Monday and called the service department. They told me to bring it up and they’d take care of it. They told me it’d be an hour to 1.5 hours. It was done in 30mins. Great customer service again from these guys. More

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Stanley and Tanya were very professional, organized and polite. The time spent at the facility was less than I thought. The facility was very clean with the correct seating blocked off due to covid 19. Th polite. The time spent at the facility was less than I thought. The facility was very clean with the correct seating blocked off due to covid 19. Thank you More

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If you could give someone a 0 rating on DealerRater, Stanley C (Stan) would deserve a 0 rating. His customer service, bedside manner and ability to manage a proficient, customer-focused service staff is Stanley C (Stan) would deserve a 0 rating. His customer service, bedside manner and ability to manage a proficient, customer-focused service staff is disappointing and lack luster. It causes warrant to Honda Corporate to investigate their service staff. Stan does not follow through with open claims that he promises to investigate. I experienced an issue where his technicians caused damage to my vehicle during maintenance and I opened a claim and never heard a word from him again. He was banking on me forgetting about it, which is unethical. Stan’s service technicians are, without a doubt, inexperienced with Honda vehicles and have no training when it comes it customer service - which isn’t a surprise because Stan is at the helm. Do not deal with Stanley C (Stan). You will be dealing with an unethical person who doesn’t value customers and acts in self-interest. More

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