Steave Castillo

Great Experience and Great salesperson in Steve Castillo. No complaints for my experience here. Would come again for future vehicle. No complaints for my experience here. Would come again for future vehicle. More

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I want to share my recent experience with the new car sales team. I was prepared to purchase a Sierra 1500 AT4X. First, I was passed from one associate (Steve) to the other (Dereck) due to him going o sales team. I was prepared to purchase a Sierra 1500 AT4X. First, I was passed from one associate (Steve) to the other (Dereck) due to him going out of town. Fine, I understand, but the second associate (Dereck) communication was slow and not up to standards. It’s been almost a week with no response after following up twice. These guys don’t want to sell. They also are dishonest so do your research. Steve told me specific add-ons arrive installed already from GM, but after sending him a screenshot of the sales sticker showing it’s dealer-installed, he goes silent 🦗. If communication and transparency is this difficult while you're trying to earn my business, I have no confidence in what happens if I purchased from this dealership. I had a better experience from both Texan and Wiesner GMC Buick. FYI: I did share my experience with feedback@demontrond.com and no response so save your time. More

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Love my car but not the required purchase of a so called 'coupon book' that I never received & apparently after several attempts to acquire so called 'coupon book' was told that they stopped printing them s 'coupon book' that I never received & apparently after several attempts to acquire so called 'coupon book' was told that they stopped printing them so I have no idea what so called deals I paid for! Shady...... More

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Steave and Christian were amazing very informative and super helpful any questions I had they answered and the process was smooth and went by quickly thank you for selling me my 2025 Buick envision st - A super helpful any questions I had they answered and the process was smooth and went by quickly thank you for selling me my 2025 Buick envision st - Aidia f More

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