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Dereck Cummings
Dereck Cummings at DeMontrond Buick GMC
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Dereck Cummings

New Sales Consultant

DeMontrond Buick GMC

17925 North Fwy
Houston, TX 77090

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rated
2 Reviews

Dealership Experience

13 yrs, 2 mos

Industry Experience

13 yrs, 2 mos

Languages Spoken

English English

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rated

2 Reviews

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2 Reviews of Dereck Cummings

March 26, 2024

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Employee Rating

Derek and Christian were very helpful. I communicated to them that i didn't have much time, but would come into the dealership if could get a good deal. They were very straightforward and More

by Tony Q
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Kopeck

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Mar 27, 2024

DeMontrond Buick GMC responded

Your kind words mean a lot to us, Tony. We appreciate your feedback and are happy to hear that Derek and Christian were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We certainly do look forward to assisting you with your future sales and service needs.

January 08, 2024

Dealership Rating
Employee Rating

I assumed some things that I should have done more research on the vehicle. It does not come with Serus antenna as the previous 2 GM vehicles did. Also rear wheel covers were missing. only was direct More

by thomaspitarra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Jan 09, 2024

DeMontrond Buick GMC responded

Hello Thomaspitarra, we would like to better understand your concerns to see how we can help and resolve the issue. Customer satisfaction is our top priority. If you would, please send your best contact information, along with any additional information regarding your visit to us at: feedback@demontrond.com. Thank you so much!

Jan 09, 2024

thomaspitarra responded

Cell- 713 240 8941 Your sales team did a wonderful job at trying to please us with our purchase, no issues there, and as far as the star rating I very seldom give 100% of any rating as I believe that nothing is perfect. My last 3 vehicles have come from Classic Cheverolet and I the last time I was not please with them so I wanted to try someone else closer. Part of my displeasure is on my lack of really taking the time to check out the vehicle and assuming that certain things just came with the vehicle. I will do a better job and take more time next time. Thanks for your concern, Thomas Pitarra.