Stefano Vigil
Stefano Vigil at Rick Case Hyundai Plantation
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Stefano Vigil | Page 4

Service Advisor

Rick Case Hyundai Plantation

925 N State Road 7
Fort Lauderdale, FL 33317

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4.4
71 Reviews

Dealership Experience

9 yrs, 3 mos

Industry Experience

24 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.4

71 Reviews

Write a Review

71 Reviews of Stefano Vigil

June 15, 2021

Dealership Rating
Employee Rating

Service department is very professional and courteous. Midgi is a pleasure to speak with and Steffano is kind and courteous. Would highly recommend their services. More

by Griffhm
Recommend Dealer
Yes
Jun 16, 2021

Rick Case Hyundai Plantation responded

Thank you for your rating and we hope to serve you again in the future!

June 09, 2021

Dealership Rating
Employee Rating

If I could I would score the service department of Hyundai with a 6. All personnel are exceptional. From the scheduling of an appointment, to reception and facilitation by the service manager, to the More

by Staraider1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Midgi Kasten

Jun 10, 2021

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating! We are so glad that you had a wonderful experience with us and we hope to serve you again in the future.

May 22, 2021

Dealership Rating
Employee Rating

My experience this time was a little better than my previous visit which was absolutely terrible. No one greets you when you drop off your car for servicing after asking servicemen for help I was told More

by Quarrierose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 24, 2021

Rick Case Hyundai Plantation responded

We are sorry to hear about your recent experience with our dealership. If you could please consider contacting our Service Manager Colin Lord at colinlord@rickcase.com or 954-377-7561, to further discuss this matter. Thank you!

May 22, 2021

Dealership Rating
Employee Rating

Stefano my service representative was kind, helpful & professional. I was very pleased with the service. I had an appointment @ 1:10 and taken within 10 minutes. More

by Grace Silver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 24, 2021

Rick Case Hyundai Plantation responded

We appreciate your rating and hope to continue to serve you again in the future!

May 04, 2021

Dealership Rating
Employee Rating

Stefano always takes excellent care of me. I was joking about also washing and waxing my car while they had it. He ran it through the automatic car wash before I left. Thank you Stefano! More

by Suzanna E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Colin Lord

April 28, 2021

Dealership Rating
Employee Rating

It's a pleasure to visit so pristine dealer and most of all the Tech Specialist Stefano always willing to get the most of every service More

by Behrensal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2021

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating!

March 03, 2021

Dealership Rating
Employee Rating

Customer service was great was attended to as soon as you pull up. Will be sure to come back again for service when needed facts More

by victorcruz7222@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2021

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating! :)

January 23, 2021

Dealership Rating
Employee Rating

You can’t use the free car wash. Because service department gets blocked. Had service done today they promised to wash. THEY DID NOT WASH IT More

by mwhussar
Recommend Dealer
Yes
Jan 25, 2021

Rick Case Hyundai Plantation responded

We are sorry to hear about your recent experience with our dealership. If you could please contact our Service Manager Dean Dumetz at deandumetz@rickcase.com or 954-377-7665, to further discuss this matter. Thank you!

January 05, 2021

Dealership Rating
Employee Rating

I always have a wonderful experience when I come to the dealership they are very nice Stefano was very pleasant and I think you guys very much More

by Angellaky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Midgi Kasten

Jan 05, 2021

Rick Case Hyundai Plantation responded

Thank you for 5-star rating!

December 30, 2020

Dealership Rating
Employee Rating

I commend the personnel responsible for scheduling an appointment, Stefano for implementing the scheduled procedures, the expertise of mechanics, and the overall courtesy and cooperation of all personnel More

by Staraider1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Midgi Kasten, Eileen the receptionist at check out.

Dec 31, 2020

Rick Case Hyundai Plantation responded

Thank you for your 5-star rating and we hope to continue to serve you in the future!

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