Stefano Vigil
Stefano Vigil at Rick Case Hyundai Plantation
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Stefano Vigil | Page 3

Service Advisor

Rick Case Hyundai Plantation

925 N State Road 7
Fort Lauderdale, FL 33317

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4.3
70 Reviews

Dealership Experience

9 yrs, 2 mos

Industry Experience

24 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.3

70 Reviews

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70 Reviews of Stefano Vigil

October 11, 2021

Dealership Rating
Employee Rating

Waited two weeks for an oil change appointment, then waited two hours and 15 minutes for an oil change More

by Magmel1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tom Owen, Al Izzo

Oct 11, 2021

Rick Case Hyundai Plantation responded

We are sorry to hear about your recent experience with our dealership. If you could please consider contacting our service manager Colin Lord at colinlord@rickcase.com or 954-377-7561, to further discuss this matter. Thank you!

October 08, 2021

Dealership Rating
Employee Rating

Exceptional service by Stefano, an informed professional attendant, and the Rick Case maintenance team. Bravo! More

by Staraider1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 08, 2021

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating! :)

September 30, 2021

Dealership Rating
Employee Rating

We tried for 3 days straight to call and get a status update, left messages and email and never received a call back, was even on hold an hour and a half before hanging up. Very poor customer service. More

by jeanletarte
Customer Service
Recommend Dealer
No
Oct 01, 2021

Rick Case Hyundai Plantation responded

We are sorry to hear about your recent experience with our service department. We would greatly appreciate it if you could reach our to our service manager Colin Lord at colinlord@rickcase.com or 954-377-7561, to further discuss this matter. Thank you!

September 23, 2021

Dealership Rating
Employee Rating

I love this place. I've been leasing here for years and Stefano and the service dept are great! More

by kbalderrama326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2021

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating and hope to continue to serve you in the future! :)

September 16, 2021

Dealership Rating
Employee Rating

I am not a fan of the dealership and the sales/ finance team, but the service team is very nice and accomodating. My service tech, Stefano, was excellent and got me in and out very quickly More

by Hy
Friendliness
Recommend Dealer
Yes
Sep 17, 2021

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating! :)

September 04, 2021

Dealership Rating
Employee Rating

Stefano Vigil always great and well known about recommendations for my car Thank you again Stefano for your attention and professionalism See you next time !!!! More

by Fernanda Mera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2021

Rick Case Hyundai Plantation responded

We appreciate your 5-star rating and hope to continue to serve you again in the future!

August 16, 2021

Dealership Rating
Employee Rating

Very nice and friendly advisors nice rest area good coffe and samething to eat. But we have to wait to much for service. More

by Christiam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2021

Rick Case Hyundai Plantation responded

We appreciate your rating! :)

July 16, 2021

Dealership Rating
Employee Rating

VERY VERY UNPROFESSIONAL MY 3RD TRIP TO THIS DEALERSHIP AND I HAVEN'T GOTTEN ANYTHING DONE!!!!!NOTHING 😕I'M GOING TO DRIVE 23 MILES TO THE DEALERSHIP WHERE I ACTUALLY PURCHASED MY CAR. More

by Wayne.batson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Jul 16, 2021

Rick Case Hyundai Plantation responded

We are sorry to hear about your recent experience with our dealership. If you could please consider contacting our Service Manager Colin Lord at colinlord@rickcase.com or 954-377-7561, to further discuss this matter. Thank you!

July 13, 2021

Dealership Rating
Employee Rating

Tony King in sales is the best. Found me the car I wanted with everything I asked for and helped me negotiate the deal. Service does not call you when they have your car. More

by irishstewinfl
Recommend Dealer
Yes
Jul 13, 2021

Rick Case Hyundai Plantation responded

We appreciate your rating! :)

June 15, 2021

Dealership Rating
Employee Rating

Service department is very professional and courteous. Midgi is a pleasure to speak with and Steffano is kind and courteous. Would highly recommend their services. More

by Griffhm
Recommend Dealer
Yes
Jun 16, 2021

Rick Case Hyundai Plantation responded

Thank you for your rating and we hope to serve you again in the future!

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