Steph Gordon

Volkswagen of Duluth responded

Thank you for the fantastic 5-star review! We're sorry your Volkswagen needed service, but we're thrilled to hear our team was able to turn a frustrating situation into a positive experience. Providing quick, professional service while making the process as easy and stress-free as possible is exactly what we strive for. Your kind words about our staff mean a lot to us. We'll be sure to share your feedback with the entire team. Thank you for trusting Volkswagen of Duluth with your vehicle, and thank you for taking the time to recognize the hard work of our service professionals. We truly appreciate your business and look forward to helping you for many miles to come! — The Volkswagen of Duluth Service Team

Volkswagen of Duluth responded

Thank you for your wonderful 5-star review! We're so glad to hear that you felt welcomed and well taken care of from the moment you arrived. Our team works hard to create a positive experience for every customer, and we're thrilled to know that it made an impression on you. We truly appreciate your feedback and look forward to serving you again soon!

Volkswagen of Duluth responded

Thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that you had a positive experience with our Service Department. It’s great to know that our team was able to help and even take the extra step of washing your car. We truly appreciate your recommendation and look forward to serving you and your friends in the future!

Volkswagen of Duluth responded

Thank you for sharing your feedback with us. We’re glad to hear you appreciated our service and communication throughout the process. However, it looks like there might have been some aspects of your experience that didn't meet your expectations. We’d love to hear more about what could have been improved so we can ensure a better experience in the future. Please feel free to reach out to us directly at 218.722.6989 to speak with the service department with any additional comments or concerns. Thank you for your time!

Volkswagen of Duluth responded

Thank you for your fantastic review! We’re delighted to hear that our sales team was so helpful and attentive to all your questions. Providing excellent service and support is our top priority, and it’s great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out to Jake or any of our staff. Enjoy your new vehicle and thanks again for choosing Volkswagen of Duluth!

Volkswagen of Duluth responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that you're happy with the work done on your car. If you need anything else or have any questions, don't hesitate to reach out. Safe driving!