Stephanie Asim | Page 2

Michael was great! Highly professional, extremely knowledgable and very accommodating. I would give him more stars if possible! Maserati is fortunate to have Michael Tr Highly professional, extremely knowledgable and very accommodating. I would give him more stars if possible! Maserati is fortunate to have Michael Troedel representing their company! More

by WEITZJON Verified Customer Verified Customer

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Christopher is absolutely the best service advisor I have ever had with any car I have ever owned. Fort Lauderdale Ferrari Alfa is a fantastic dealer with absolutely the best top notch customer service anywh ever had with any car I have ever owned. Fort Lauderdale Ferrari Alfa is a fantastic dealer with absolutely the best top notch customer service anywhere! I will never go anywhere else. More

by RMEYERS3 Verified Customer Verified Customer

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Pleasure to bring my car there Michael Troedel helped me before I was even a customer at dealership with extended warranty information. It was because of him with his knowledge and patience and kindness I'm before I was even a customer at dealership with extended warranty information. It was because of him with his knowledge and patience and kindness I'm now a loyal customer of Ferrari-Maserati of Fort Lauderdale. Thank you, Joseph A Brown More

by REAL1DEAL Verified Customer Verified Customer

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Joe and team fantastic people, good service and attention and a great preoccupation in my experience. and a great preoccupation in my experience. More

by JUANANTONIOTRUEBA Verified Customer Verified Customer

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It was very easy to service my vehicle. they picked it up my home, serviced it and returned it within a couple of days. excellent service to all i communicated with. Stephanie, Yoojin and L they picked it up my home, serviced it and returned it within a couple of days. excellent service to all i communicated with. Stephanie, Yoojin and Luis More

by JL7 Verified Customer Verified Customer

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Fixed my issues no problem. Loaner vehicle was great and easy to return. Tech notes were detailed and explained repairs well. Loaner vehicle was great and easy to return. Tech notes were detailed and explained repairs well. More

by jamescamacho4 Verified Customer Verified Customer

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Im very satisfy with the service and the quality of it. I have practically a new car and lus a lot of help with coordination and reports. Roberto I have practically a new car and lus a lot of help with coordination and reports. Roberto More

by RDD Verified Customer Verified Customer

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Great Customer Service Overall. Will definitely deal with again if I have too at any point. Will definitely deal with again if I have too at any point. More

by JC37 Verified Customer Verified Customer

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We had a very challenging experience trying to complete the deal to get into the car we purchased. We got assigned to 3 different salesmen, and because of an electrical and computer problem with our vehicl the deal to get into the car we purchased. We got assigned to 3 different salesmen, and because of an electrical and computer problem with our vehicle the service department needed over 2 full weeks to troubleshoot the problem , and several people were called in to try to fix our car. It was only when Brad Troedel entered the picture that they were able to ascertain what the technical problem was and after his input and expertise was implemented, the car was fixed in short order. We have very high marks for Jack Debarkjian and Brad Troedel who were 100% transparent and accessible in communicating with us and not making us feel like we were being kept in the dark. As far as the salespeople and the other service dept staff that were part of this odyessy, we hold them in far less regard than we do Jack and Brad. We hope that this was a learning tool for the dealership moving forward, as we learned quite a bit ourselves about the dealership through this experience. Hopefully our future service and maintence of our vehicle will be a lot smoother than this situation was. More

by REMORECRAFT Verified Customer Verified Customer

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Easy check in and check out with very friendly staff. on line check out made it easier to pick up car on line check out made it easier to pick up car More

by RPOPS Verified Customer Verified Customer

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