"Not the usual dealership experience"
I usually dread car dealerships. I end up feeling either frustrated or like I didn't get a good deal. This wasn't the case with Austin Subaru.
Everything was low-pressure, honest and quick. I checked the sales price against True Car and realized that I wouldn't need to haggle. I asked questions and got thorough, candid responses. In short, it was a surprisingly pleasant experience that contained zero of the BS I have come to expect from other dealerships. :-)
"Amazing Customer Service "
I was treated so fantastically at Austin Subaru by everyone! I drove Toyota for years and thought my old dealership had great customer service, and then I went to visit Austin Subaru and was blown away. Everyone involved with my purchase went truly above and beyond to make me feel welcomed and immediately like family. I’m so very happy to be a part of the Austin Subaru family now! Love driving my new Ascent!!
From the time I walked in the door I could not have asked for a better car buying experience. Keenan was very professional and well versed in the Subaru line and answered every question I had. I ended up leasing two cars. All support staff was supportive and the best of all they spoke highly of each other. They all mentioned Austin Subaru’s desire to give back to the community which was a big factor for me as I am a leader of a local nonprofit. I would highly recommend Austin Subaru and if available ask for Keenan.
"High Speed Low Drag Experience"
This was my first time dealing with Austin Subaru and it was nothing short of exceptional. Being in the business myself I uncontrollably had certain expectations and to my surprise everything went as smooth as humanly possible. I’ll definitley be back again next time for a new Subaru WRX!
I was impressed with the friendliness, professionalism and how much everyone seemed to love both the dealership and the cars they represented. From Jake Stevens through finance, everyone was helpful.