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Stephanie Digrigoli
Stephanie Digrigoli at Mariano Rivera Honda

Stephanie Digrigoli | Page 5

Service Manager

Mariano Rivera Honda

1435 NY-112
Port Jefferson Station, NY 11776

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4.9
439 Reviews
4.9

439 Reviews

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439 Reviews of Stephanie Digrigoli

June 03, 2026

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Employee Rating

Very courteous and professional staff. Work was completed in a timely manner. Dealership is immaculate More

by mrgrump929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stan Lizak

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Jun 03, 2026

Mariano Rivera Honda responded

Thank you for recognizing our courteous and professional team, the timely service on your Honda Passport, and our immaculate facility. We appreciate your five-star rating and look forward to assisting you again.

June 01, 2026

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“Eric was very helpful, professional, and easy to work with. He made the process simple and helped me get my car quickly. Great experience overall. – Tee” More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Malena, Diego Bonilla, Eric Perez

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Jun 01, 2026

Mariano Rivera Honda responded

Thank you so much for your 5-star review! We're happy to hear that we met your expectations and that you had a positive experience. We appreciate your support and look forward to your next visit!

May 28, 2026

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Employee Rating

Horrible experience. Don’t service your car at this dealership! Not kept informed. Overcharged for A/C repairs despite it being a known problem. More

by stuoren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 04, 2026

Mariano Rivera Honda responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

Jun 08, 2026

stuoren responded

The only right thing for the dealer to do is refund my $500 for the A/C repair of a know Honda issue. Otherwise, I’m done with Honda forever.

Jun 08, 2026

stuoren responded

The service representatives should have kept me informed of progress before leaving early for the day. The lack of communication caused the premature return of the loaner car during rush hour. And the repair took several days in which I did not have a car. Over all, the lack of communication was poor and unprofessional.

May 28, 2026

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Employee Rating

Charged over $500 for air conditioner repairs that are known by Honda and coved by service bulletin. I was not kept informed by any one in service department and no one there when loaner returned. Fuel in More

by stuoren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 04, 2026

Mariano Rivera Honda responded

Thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 27, 2026

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Employee Rating

Everyone is so professional and courteous, from the people checking me in, to the service people, and car washers! More

by anncollier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Mejia, Stan Lizak, Christian Krumbiegel

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May 27, 2026

Mariano Rivera Honda responded

Thank you so much for your kind words. We're happy to hear that your experience was positive and that our team met your expectations. We appreciate your support and look forward to your next visit. Have a great day!

May 26, 2026

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Employee Rating

Always smooth sailing never an issue very professional and the staff is always helpful and that’s why i always come back More

by ecmelio1.em
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Mejia, Stan Lizak, Christian Krumbiegel

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May 26, 2026

Mariano Rivera Honda responded

We’re thrilled to know your Honda Civic service visits run smoothly. It’s great to hear our team’s professional and helpful approach keeps things hassle-free. We look forward to welcoming you back for your next visit.

May 15, 2026

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Employee Rating

Perfect. ..... They communicate very well. They are very reliable. They make you feel like family.... Highly recommended....... More

by nice__21
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Digrigoli

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May 15, 2026

Mariano Rivera Honda responded

Thank you for trusting our team with your Honda Accord. We’re glad you felt well informed and welcomed like family throughout the service. Your recommendation means a lot.

May 09, 2026

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Employee Rating

The service rep was very professional and reviewed all of my options with me and the potential costs for each. She also kept me informed during the duration of the repair. More

by Gedwa1175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
May 09, 2026

Mariano Rivera Honda responded

It’s wonderful Stephanie could explain all repair options and costs for your Honda CR-V while keeping you informed throughout. We’re pleased the process felt clear and professional. Thank you for the excellent rating.

May 07, 2026

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Employee Rating

Very nice, polite and helpful. Staff are excellent. I was able to get a shuffle service back to work and was able to pick car up at the end of the day. More

by shykushy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Krumbiegel

Print
May 08, 2026

Mariano Rivera Honda responded

Thank you for sharing your experience. We’re glad our team was polite and helpful and that our shuttle service made it easy to return to work and pick up your Honda at the end of the day. We appreciate the 5-star rating and look forward to serving you again.

May 04, 2026

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Employee Rating

3 Honda's in the family, one with 254k miles. When they need work I go to Mariano Rivera. Having loaner cars available is a big help so you are not stuck. Service has always been done with high q More

by sheinz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Krumbiegel

Print
May 04, 2026

Mariano Rivera Honda responded

We appreciate your continued trust in our team with your family’s Hondas. Stephanie is glad the loaner car program kept you moving while your Pilot was in for service. We look forward to helping keep your high-mile Honda running smoothly.

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