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Stephanie Love
Stephanie Love at Lou Sobh Honda

Stephanie Love | Page 2

Service Advisor

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

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4.9
117 Reviews
4.9

117 Reviews

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117 Reviews of Stephanie Love

August 29, 2026

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Employee Rating

Lou Sobh always provides excellent service and Stephanie was awesome! We keep coming back because of the amazing level of service we always receive! More

by awoodall79
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

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Aug 31, 2026

Lou Sobh Honda responded

Thank you so much for your continued support! We’re thrilled to hear Stephanie took such great care of you and that you continue to have excellent experiences with our team. We truly appreciate your loyalty to Lou Sobh Honda and look forward to seeing you again!

August 29, 2026

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Employee Rating

Steph was great! I was in and out in no time. It was a pleasant experience. More

by byrnejw24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 31, 2026

Lou Sobh Honda responded

Thank you for the great review! We’re so glad Stephanie was able to make your visit smooth and enjoyable. We appreciate you choosing Lou Sobh Honda and are happy to hear our team took great care of you!

August 26, 2026

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Employee Rating

No clear plan provided on prepaid maintenance . Looking for kinds of help to save unexpected expenses. More

by srinivasss.gajula
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 01, 2026

Lou Sobh Honda responded

Thank you for sharing this feedback. We understand how important it is to have a clear understanding of your prepaid maintenance options and how they can help with future expenses. We’d appreciate the opportunity to learn more about your experience and make sure your questions are fully addressed. Please reach out to our Service Manager, Heather Cullen, at hcullen@lousobhhonda.com or 678-679-7286 so we can assist you further.

August 25, 2026

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Employee Rating

Stephanie and hee supervisor were very helpful. Did some out of the box research and updated me. More

by Ashish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tech Juan Cancino was best in doing the things. Feeling the difference afte the alignment.

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Sep 01, 2026

Lou Sobh Honda responded

Thank you for the great feedback, Ashish! We’re glad Stephanie and her team took the time to dig deeper, keep you updated, and make sure everything was handled properly. We also appreciate you recognizing Juan for his work. It’s great to hear you noticed the difference!

August 21, 2026

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Employee Rating

Mechanic apparently not working on the car and left melted chocolate on the passenger seat. If Stephanie hadn't stepped in Heaven knows when I would have gotten the car More

by jimson
Recommend Dealer
No

Other Employees Tagged: Stephanie Love

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Aug 21, 2026

Lou Sobh Honda responded

Jimson, thank you for taking the time to share your experience. We are sorry to hear about the issues you encountered, including the condition of your vehicle and the delay in service. That is certainly not the level of care and professionalism we aim to deliver. We're grateful that Stephanie was able to assist and help get things back on track. We value your feedback and will use it as an opportunity to improve. Please accept our sincere apologies.

August 07, 2026

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Employee Rating

Excellent service very satisfied This dealership is very knowledgeable and highly experienced in servicing our Honda needs. More

by masi07562
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

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Aug 12, 2026

Lou Sobh Honda responded

Thank you for the wonderful review! We're thrilled to hear you were very satisfied with your visit. We'll be sure to share your kind words with Stephanie. Thank you for trusting Lou Sobh Honda with your service needs!

August 01, 2026

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Employee Rating

Enjoyable, staff competent and friendly. Work was done in a timely manner and explained upon completion More

by jackiejohnson1027
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

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Aug 04, 2026

Lou Sobh Honda responded

Thank you for the great review! We're happy to hear you had an enjoyable experience and that Stephanie provided friendly service while keeping everything on time and well explained. We appreciate your business and look forward to seeing you again!

July 21, 2026

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The service department is top notch. They do great work and work quickly. John Goode is very knowledgeable and attentive. I drive 30 miles each way to get service there. More

by bqdoctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Cullen, John Goode

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Jul 23, 2026

Lou Sobh Honda responded

Thank you for your continued trust in Lou Sobh Honda! We're honored that you make the drive to see us, and we're especially glad John Goode continues to provide knowledgeable and attentive service. We truly appreciate your loyalty and look forward to seeing you again!

July 21, 2026

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Employee Rating

David Wikle was fantastic, the whole team there was great, Jacob and Stephanie. They really went out of their way to make sure everything was good. More

by wiegand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Wikle, Jacob Lawson

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Jul 23, 2026

Lou Sobh Honda responded

Thank you for the wonderful review! We're thrilled to hear David Wikle, Jacob Lawson, and Stephanie went above and beyond to make sure everything was taken care of. We'll be sure to share your kind words with the team. Thank you for choosing Lou Sobh Honda!

July 15, 2026

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Employee Rating

Excellent service. Prompt and courteous. I recommend this Honda dealership for all Honda vehicle related services. More

by venkatavoruganti
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

Print
Jul 17, 2026

Lou Sobh Honda responded

Thank you for your recommendation! We're happy to hear Stephanie provided you with prompt, courteous service. We appreciate your support and look forward to helping you with all of your future Honda service needs!

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