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Stephanie Love
Stephanie Love at Lou Sobh Honda

Stephanie Love | Page 3

Service Advisor

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

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4.9
129 Reviews
4.9

129 Reviews

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129 Reviews of Stephanie Love

September 01, 2026

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Stephanie was quick to step up, got me and my car sorted out perfectly. She made the process quick and painless. She's very kind, efficient, and accurate. Would absolutely look forward to working with her a More

by vchang1504
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 01, 2026

Lou Sobh Honda responded

Thank you so much for the wonderful review! We’re thrilled to hear Stephanie was able to make your visit quick, easy, and stress free. We truly appreciate you recognizing her kindness and attention to detail, and we look forward to taking care of you again!

September 01, 2026

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Stephanie was great scheduled my Honda recall service appointment for next day. This Lou Sobh location has always provide friendly and professional services. The facility is very clean with very confor More

by Pawn C.
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Workmanship
Service Time
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Recommend Dealer
Yes
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Oct 01, 2026

Lou Sobh Honda responded

Thank you for the great review! We’re glad Stephanie was able to get your recall appointment scheduled so quickly and make the process easy. We truly appreciate your continued trust in Lou Sobh Honda and are happy to hear you enjoy our facility and waiting area!

August 29, 2026

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Lou Sobh always provides excellent service and Stephanie was awesome! We keep coming back because of the amazing level of service we always receive! More

by awoodall79
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

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Aug 31, 2026

Lou Sobh Honda responded

Thank you so much for your continued support! We’re thrilled to hear Stephanie took such great care of you and that you continue to have excellent experiences with our team. We truly appreciate your loyalty to Lou Sobh Honda and look forward to seeing you again!

August 29, 2026

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Steph was great! I was in and out in no time. It was a pleasant experience. More

by byrnejw24
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Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 31, 2026

Lou Sobh Honda responded

Thank you for the great review! We’re so glad Stephanie was able to make your visit smooth and enjoyable. We appreciate you choosing Lou Sobh Honda and are happy to hear our team took great care of you!

August 26, 2026

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No clear plan provided on prepaid maintenance . Looking for kinds of help to save unexpected expenses. More

by srinivasss.gajula
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 01, 2026

Lou Sobh Honda responded

Thank you for sharing this feedback. We understand how important it is to have a clear understanding of your prepaid maintenance options and how they can help with future expenses. We’d appreciate the opportunity to learn more about your experience and make sure your questions are fully addressed. Please reach out to our Service Manager, Heather Cullen, at hcullen@lousobhhonda.com or 678-679-7286 so we can assist you further.

August 25, 2026

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Stephanie and hee supervisor were very helpful. Did some out of the box research and updated me. More

by Ashish
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tech Juan Cancino was best in doing the things. Feeling the difference afte the alignment.

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Sep 01, 2026

Lou Sobh Honda responded

Thank you for the great feedback, Ashish! We’re glad Stephanie and her team took the time to dig deeper, keep you updated, and make sure everything was handled properly. We also appreciate you recognizing Juan for his work. It’s great to hear you noticed the difference!

August 21, 2026

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Employee Rating

Mechanic apparently not working on the car and left melted chocolate on the passenger seat. If Stephanie hadn't stepped in Heaven knows when I would have gotten the car More

by jimson
Recommend Dealer
No

Other Employees Tagged: Stephanie Love

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Aug 21, 2026

Lou Sobh Honda responded

Jimson, thank you for taking the time to share your experience. We are sorry to hear about the issues you encountered, including the condition of your vehicle and the delay in service. That is certainly not the level of care and professionalism we aim to deliver. We're grateful that Stephanie was able to assist and help get things back on track. We value your feedback and will use it as an opportunity to improve. Please accept our sincere apologies.

August 07, 2026

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Employee Rating

Excellent service very satisfied This dealership is very knowledgeable and highly experienced in servicing our Honda needs. More

by masi07562
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

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Aug 12, 2026

Lou Sobh Honda responded

Thank you for the wonderful review! We're thrilled to hear you were very satisfied with your visit. We'll be sure to share your kind words with Stephanie. Thank you for trusting Lou Sobh Honda with your service needs!

August 01, 2026

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Employee Rating

Enjoyable, staff competent and friendly. Work was done in a timely manner and explained upon completion More

by jackiejohnson1027
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

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Aug 04, 2026

Lou Sobh Honda responded

Thank you for the great review! We're happy to hear you had an enjoyable experience and that Stephanie provided friendly service while keeping everything on time and well explained. We appreciate your business and look forward to seeing you again!

July 21, 2026

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Employee Rating

The service department is top notch. They do great work and work quickly. John Goode is very knowledgeable and attentive. I drive 30 miles each way to get service there. More

by bqdoctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Cullen, John Goode

Print
Jul 23, 2026

Lou Sobh Honda responded

Thank you for your continued trust in Lou Sobh Honda! We're honored that you make the drive to see us, and we're especially glad John Goode continues to provide knowledgeable and attentive service. We truly appreciate your loyalty and look forward to seeing you again!

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