Stephanie Love
Stephanie Love at Lou Sobh Honda

Stephanie Love

Service Advisor

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

Contact Me
4.9
73 Reviews
4.9

73 Reviews

Write a Review

73 Reviews of Stephanie Love

June 03, 2026

Dealership Rating
Employee Rating

One of the primary reasons I choose to visit Lou Sobh Honda is the exceptional service provided by Jacob and the service team. I have made numerous purchases from their dealership, including referrals, a More

by T_Nytko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 02, 2026

Dealership Rating
Employee Rating

I was kept well informed and appreciated the rental car The process was smooth, even though my car had to stay longer than anticipated I was kept informed. More

by JOEMAC409
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

June 02, 2026

Dealership Rating
Employee Rating

Lou Sobh Honda service department is the best! Everything went perfectly with my vehicle getting serviced! The bill was as promised and the delivery of my vehicle back to me was right on time! More

by Myhondadealer1
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

June 02, 2026

Dealership Rating
Employee Rating

team went above and beyond to resolve squeking noise issue. It was very unsusual issue and team took effort to fix it. Thanks!! More

by pradeepkit2002
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

May 22, 2026

Dealership Rating
Employee Rating

Great and professional people. Very reliable. Always pleasure to bring car there Simply the best More

by sergey.davidenko1
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

May 22, 2026

Lou Sobh Honda responded

Thank you for the wonderful review! We’re so glad to hear you continue to have reliable and professional experiences with our team. It’s always a pleasure to assist you, and we truly appreciate your kind words and continued trust in Lou Sobh Honda!

May 21, 2026

Dealership Rating
Employee Rating

Stephanie was great. She certainly made me feel confident in the work that was being done to the car. She kept me informed and up to date. She went above and beyond to he More

by Andrea
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

May 22, 2026

Lou Sobh Honda responded

Thank you for sharing your experience, Andrea! We’re so happy to hear Stephanie provided such great care and communication throughout your visit. Going above and beyond for our customers is what we strive for, and we’ll be sure to share your kind words with her. Thank you for choosing Lou Sobh Honda!

May 14, 2026

Dealership Rating
Employee Rating

Overall experience was good, but can be improved. The service advisors communication and price explanations should be improved. Also upscaling for the services like engine filter and cabin filters sh More

by Rajendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 18, 2026

Lou Sobh Honda responded

Thank you for your feedback. We’re glad to hear your overall experience was good, and we appreciate your comments regarding communication and pricing explanations. Feedback like yours helps us continue improving our service experience. Thank you for choosing Lou Sobh Honda!

May 13, 2026

Dealership Rating
Employee Rating

Dealership cannot fix my issue with the car, which is door locks . Frustrating to own a car for 5.5 years but locks cannot be fixed. More

by harborgirlsx3
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Love

May 18, 2026

Lou Sobh Honda responded

Thank you for your feedback. We understand how frustrating ongoing issues can be, especially with something as important as your door locks. We appreciate you bringing this to our attention and thank you for continuing to work with our team at Lou Sobh Honda.

May 19, 2026

Lou Sobh Honda responded

Good morning Joann, I wanted to apologize for the frustration you are experiencing and just reach out and see if we could set up a convenient time for you to meet with the service director and manager and look over the concern you are having with your CRV. Door lock issues can be very frustrating and we are more than open to trying to help. I have left you a message and we eagerly await your response. Thank you so much for taking the time to write a review and bringing this to our attention. Heather Cullen Service Manager hcullen@lousobhhonda.com 678-679-7286

May 10, 2026

Dealership Rating
Employee Rating

Lou Sobh of Honda is such a trustworthy dealership! We absolutely loved doing business with them on our latest purchase! The Tech Ned, Sales Rep Steve Rossi and service manager Heather are such amazing More

by Runyanisabell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Heather Cullen, Steve Rossi , Ned the Technician

May 14, 2026

Lou Sobh Honda responded

Thank you so much for the kind words and continued support! We’re thrilled to hear Ned, Steve Rossi, and Heather provided such a great experience during your latest purchase. We truly appreciate your trust in our team and hope you enjoy your new vehicle!

May 07, 2026

Dealership Rating
Employee Rating

Stephanie is a thorough and excellent customer representative for Sobh Honda. I waited on my car and Stephanie came by twice to give me an update on how things were going and also give me a heads More

by no49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2026

Lou Sobh Honda responded

Thank you for the thoughtful review! We’re so glad Stephanie kept you informed throughout your visit and provided the level of care and communication you deserve. We truly appreciate your continued trust in Lou Sobh Honda!

1
...

Dealership Inventory (265 Vehicles)

used 2024 Ford F-150 car, priced at $73,000
2024 Ford F-150
used
Avalanche exterior
Automatic
Four-wheel Drive
used 2019 Honda Pilot car, priced at $19,950
2019 Honda Pilot
used
Modern Steel Metallic exterior
Automatic
Front-wheel Drive
new 2026 Honda Ridgeline car, priced at $48,274
2026 Honda Ridgeline
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
used 2016 Honda Odyssey car, priced at $13,000
2016 Honda Odyssey
used
Smoky Topaz Metallic exterior
Automatic
Front-wheel Drive
new 2026 Honda CR-V Hybrid car, priced at $39,655
2026 Honda CR-V Hybrid
new
Solar Silver Metallic exterior
CVT
Front-wheel Drive
new 2026 Honda CR-V car, priced at $34,842
2026 Honda CR-V
new
Urban Gray Pearl exterior
CVT
Front-wheel Drive