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Stephanie McNair
499 Reviews
Dealership Experience
8 yrs, 1 mo
Industry Experience
11 yrs, 10 mos
499 Reviews
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499 Reviews of Stephanie McNair
November 30, 2018
Jamie Bugno and Stephanie Jones took great care of me! Jamie Bugno and Stephanie Jones took great care of my vehicle needs when I needed new tires. There professionalism and great customer care is what mad Jamie Bugno and Stephanie Jones took great care of my vehicle needs when I needed new tires. There professionalism and great customer care is what made me decide to have Toyota of Scranton and not my usual auto center sell me and install 4 tires on my 2017 Highlander. Great job Jamie & Stephanie! Patrick Walsh More
by PAWALSH05
Verified CustomerOther Employees Tagged: Jamie Bugno
November 28, 2018
Great service The staff is very efficient and the service is very reliable. From the people that take the keys, to the service advisors, everyone is just great. The staff is very efficient and the service is very reliable. From the people that take the keys, to the service advisors, everyone is just great. More
by Elvis
Other Employees Tagged: Mark Desmarais, Dan Gabriel
November 27, 2018
4wheel Drive light blinking red Took longer than expected from eight in the morning and till five in evening also had spark plugs installed , Told they were very busy Plugs don’t Took longer than expected from eight in the morning and till five in evening also had spark plugs installed , Told they were very busy Plugs don’t take that long to install floods don’t take that long to install More
by GEGARDECKI
November 23, 2018
long waiting time for inspection service l had a very long waiting time for inspection. I waited 1 and 1/2 hours. Waiting area was very cold which made my wait very uncomfortable. l had a very long waiting time for inspection. I waited 1 and 1/2 hours. Waiting area was very cold which made my wait very uncomfortable. More
by BOOTSY409
Other Employees Tagged: Alyssa Esteras, not sure of female service workers name
November 21, 2018
20000 mile service Steph took care of me quickly and was very nice to track me down after because I was walking around to stretch my legs. Service workers were very qu Steph took care of me quickly and was very nice to track me down after because I was walking around to stretch my legs. Service workers were very quick in getting me back on the road again. More
by CWALTSNYDER
November 20, 2018
Above and beyond Dan was an excellent service writer who kept me informed on the process of my car’s repair. Also Tiffany was professional and helped me when my car ne Dan was an excellent service writer who kept me informed on the process of my car’s repair. Also Tiffany was professional and helped me when my car needed additional work. I will be back to purchase my next car from your dealership! Thanks again! More
by JADDLDMAD
November 20, 2018
45000 miles service Very thorough review and accommodating service. Like the on line appointment scheduling allows you to pick time and day of service . All employees wer Very thorough review and accommodating service. Like the on line appointment scheduling allows you to pick time and day of service . All employees were friendly and courteous. More
by srsebast
November 16, 2018
Service The service people were very friendly and professional and they did a good job of servicing my truck. The price was rather expensive though. The don The service people were very friendly and professional and they did a good job of servicing my truck. The price was rather expensive though. The donuts were good More
by SPARKYSTRANS
November 14, 2018
Have several vehicles!! I have several vehicles that I take for service plus family members for a very long time ,service included through the years oil changes,new tires, br I have several vehicles that I take for service plus family members for a very long time ,service included through the years oil changes,new tires, brakes , mechanical problems, body shop repair and paint ect.......... AND I HAVE NEVER GOT A COUPON FOR ANYTHING FREE OIL CHANGES TIRE ROTATION ECT.... I am thinking of taking my business somewhere else !! Not even mentioning the several new cars I purchased!!! WHERE ARE THE COUPONS OR SOMETHING FREE FOR A CHANGE!!! All you want is for people to buy new and even then you have cut back the time and years for free service!! Getting real cheap Toyota is !!!!! More
by BROWNINGCHAS
November 12, 2018
Outstanding service! My window stopped operating and it happened on a rare day with no rain, however heavy rain was in the forecast. I called my dealer and was given an a My window stopped operating and it happened on a rare day with no rain, however heavy rain was in the forecast. I called my dealer and was given an a at a time I could make that day. After diagnosis, they discovered that I needed a part not in stock. They arranged a car for me since I live 40 minutes away and told me my car would be ready the next afternoon. The next morning I got a call that my car was ready. I was thrilled! More
by valsma
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