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Stephanie McNair
Stephanie McNair at Toyota of Scranton

Stephanie McNair

ASM

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

Contact Me
4.8
485 Reviews

Dealership Experience

7 yrs, 10 mos

Industry Experience

11 yrs, 7 mos

4.8

485 Reviews

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485 Reviews of Stephanie McNair

April 29, 2026

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Employee Rating

Stephanie was kind and informative. It was my first time getting my car serviced and she explained what they will be doing in words I understood. More

by FENNERALISSA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Grieco, Matthew Hedden

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Apr 30, 2026

Toyota of Scranton responded

FENNERALISSA1, Thank you for sharing your first service experience with us. We’re so glad Stephanie made it a positive one by being kind, informative, and taking the time to explain everything clearly. We know a first visit sets the tone, and we appreciate the opportunity to earn your trust. Thank you for choosing Toyota of Scranton! Warm regards, ~The Service Team Toyota of Scranton

April 29, 2026

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Employee Rating

Stephanie and the service dept are wonderful. Stephanie was patient and kind guiding me through the whole process. Everyone was on time and the waiting area is extremely comfortablew More

by MYSPECIALYORKIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Forti

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Apr 29, 2026

Toyota of Scranton responded

MYSPECIALYORKIES, Thank you for your kind review. We’re so happy to hear Stephanie and our service team provided such a wonderful experience. Stephanie’s patience and kindness mean a great deal, and we’re glad she helped guide you through the entire process. It’s also wonderful to know you found everything on time and enjoyed our comfortable waiting area. We truly appreciate your support and look forward to taking care of you again at Toyota of Scranton. Warm regards, ~The Service Team Toyota of Scranton

March 18, 2026

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by MUNLEY.VINCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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February 14, 2026

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Stephanie McNair is a tremendous asset to Toyota of Scranton! A delight to deal with, quite professional and incredibly knowledgeable about the mechanics of Toyotas! It is a pleasure to go out of my wa More

by JILLSHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 15, 2026

Toyota of Scranton responded

JILLSHILL, Thank you so much for the wonderful review! We truly appreciate you taking the time to share your experience. Stephanie McNair is absolutely a tremendous asset to our team, and we’re so happy to hear how professional, knowledgeable, and enjoyable she made your visit. It means a lot to know you would go out of your way to service your vehicle with us. We’re grateful for your trust and look forward to seeing you again at Toyota of Scranton! Warm regards, Mary Jo Preno Vice President of Guest Experience

January 22, 2026

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She was kind considerate and made sure that I was taken care of all in all the service was great More

by JRPAONE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jan 22, 2026

Toyota of Scranton responded

JRPAONE, Thank you for sharing your experience with us! We’re so glad to hear that Stephanie was kind, considerate, and made sure you were well taken care of. Providing great service is always our goal, and it’s wonderful to know your visit was a positive one. We truly appreciate your feedback and look forward to taking care of you again in the future. Warm regards, MJ Preno Vice President of Guest Experience

January 12, 2026

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Employee Rating

She was very helpful, friendly, and knowledgable. Place was very clean and inviting as usual. More

by mikelrc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Ochwat, Jason Palmigiano, Jon Lane

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Jan 13, 2026

Toyota of Scranton responded

mikelrc, Thank you for sharing your experience. I’m glad to hear she was helpful, friendly, and knowledgeable, and that our dealership felt clean and inviting as always. We truly appreciate your continued trust in Toyota of Scranton and look forward to seeing you again. Warm regards, MJ Preno VP of Guest Experience

December 24, 2025

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Employee Rating

Scranton Toyota and Stephanie always take my vehicle with expert care and provide a comfortable sitting area while you. More

by IANALEX87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 27, 2025

Toyota of Scranton responded

IANALEX87, Thank you for the kind words! We’re happy to hear that Stephanie and the Toyota of Scranton team always take expert care of your vehicle and that you enjoy our comfortable waiting area. We truly appreciate your continued trust and look forward to your next visit. Warm regards, ~The Service Team Toyota of Scranton

November 29, 2025

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Employee Rating

As always Stephanie does a superb job; knowledgeable, friendly and very helpful. She always keeps customers informed.. More

by PAFREMONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 29, 2025

Toyota of Scranton responded

PAFREMONT, Thank you for sharing your kind words! We’re thrilled to hear that Stephanie continues to deliver knowledgeable, friendly, and helpful service. Keeping our guests informed every step of the way is something she takes great pride in, and we’re glad it shows. We appreciate you choosing Toyota of Scranton and look forward to seeing you again! Warm regards, ~The Service Team Toyota of Scranton

October 13, 2025

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Employee Rating

All maintenance items are reviewed with me before any work is completed. There is no pressure to complete an item that is not critical. Haliee always does an excellent job with my maintenance on both of More

by CHADWICK_LANGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Burgess, Jason Palmigiano, Hailee Politz

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Oct 14, 2025

Toyota of Scranton responded

Hi Chadwick, Thank you for sharing your thoughtful feedback! We’re so glad to hear that Hailee continues to provide you with clear communication and no-pressure service. It’s great knowing you trust her to keep both of your Toyotas in excellent condition. We truly appreciate your loyalty and look forward to seeing you at your next visit! Warm regards, The Service Team Toyota of Scranton

October 02, 2025

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Employee Rating

Toyota Scranton is the best place to get your car serviced. Love the staff and everyone else that works there. More

by RENEELV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Jo Preno , Ian Dougherty

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Oct 03, 2025

Toyota of Scranton responded

RENEELV, Thank you for sharing such a kind review! We’re thrilled to hear that you consider Toyota of Scranton the best place for service and that our staff continues to make you feel welcome and taken care of. We truly appreciate your loyalty and look forward to seeing you again! Warm regards, The Toyota of Scranton Team

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