Stephanie McNair

Toyota of Scranton responded

Pastrie, thank you for sharing this! We’re pleased you felt comfortable and welcomed throughout your time with us. Having friendly people, a clean environment, and our snack bar to enjoy can make your visit that much more pleasant. We’re grateful to be a convenient choice close to home and truly appreciate the five stars! Warm Regards, The Toyota of Scranton Team

Toyota of Scranton responded

CAROLCOWS64, A warm welcome sets the tone for the entire visit, and we’re delighted you immediately felt comfortable with our team. Thank you for sharing how friendly and accommodating your experience was! Best Wishes, The Toyota of Scranton Team

Toyota of Scranton responded

It sounds like you have found a team you truly enjoy working with, Christina! We are so glad you can count on friendly service, helpful updates, and a welcoming crew each time you visit. Thank you for sharing such kind feedback! Best Wishes, The Toyota of Scranton Team

Toyota of Scranton responded

DNMILLS6, Thank you for being a loyal Toyota of Scranton customer, from purchase all the way through service. Hearing that our advisers make the process easy every time is exactly the kind of consistency we aim for. Thanks for being part of the Toyota of Scranton family, and continue enjoying every mile! Best Regards, The Toyota of Scranton Team

Toyota of Scranton responded

RKROPA, Thank you for the loyalty over all these years! Being with us since the dealership opened means a lot, and we're so glad the experience has stayed exceptional the whole way through, both on the sales side and with our service team. Looking forward to continuing to earn your business for years to come! With Gratitude, The Toyota of Scranton Team

Toyota of Scranton responded

Sosikpaul1, Thank you for taking the time to share your feedback! We're so glad to hear you had a good experience and that our team made you feel well cared for throughout your visit. Providing friendly, respectful service is something we strive for every day, and we're grateful for the opportunity to earn your trust. We look forward to welcoming you back to Toyota of Scranton whenever you need us. Warmest regards, Mary Jo Preno, Vice President of Guest Experience.

Toyota of Scranton responded

CAROLCOWS64, Thank you so much for your wonderful review and recommendation! We’re delighted to hear that Stephanie McNair made your service experience such a positive one. Keeping our guests informed and providing exceptional care are priorities for our team, and we're thrilled Stephanie went above and beyond to make your visit one of the best. We truly appreciate your kind words and your trust in Toyota of Scranton. We look forward to taking care of you and your vehicle for many years to come! Warm regards, The Service Team Toyota of Scranton

Toyota of Scranton responded

TPATTEN42, Thank you for your wonderful review! We're so pleased to hear that it's always a pleasant experience having your vehicle serviced at Toyota of Scranton. Stephanie will be thrilled to know her promptness and organization made a positive impression. We truly appreciate your continued trust in our team and look forward to providing you with the same exceptional service at your next visit! Take care, The Service Team Toyota of Scranton

Toyota of Scranton responded

HI Tom, Thank you for your 5-star review and for taking the time to share your feedback. We're delighted to hear you were pleased with the quality of the service and that the work performed met your expectations. We also appreciate your honest comments regarding labor costs. We understand that repair expenses are an important consideration, and we strive to provide skilled, factory-trained technicians, quality Toyota parts, and repairs completed correctly the first time to deliver the best value possible. Thank you for choosing Toyota of Scranton. We truly appreciate your business and look forward to serving you again in the future. Thanks again, The Service Team Toyota of Scranton

Toyota of Scranton responded

Thank you, Steve, for your wonderful feedback! We're delighted to hear your service visit started on time and was completed even earlier than expected. Providing efficient, well-organized service while keeping our guests informed with a clear plan for future maintenance is exactly what we strive for. We truly appreciate your kind words and thank you for choosing Toyota of Scranton. We look forward to seeing you again! Warm regards, The Service Team Toyota of Scranton