Stephanie Ortega Soto

Your finance department needs work, alot of work, the screwed up. My first car finance and call me back in only find out that they would have cost themselves blow back, from the bank, then had to exchang screwed up. My first car finance and call me back in only find out that they would have cost themselves blow back, from the bank, then had to exchange vehicles, the first one I could have kept, if I had a mean streak, past the 3vday mark in Florida law on contracts. The stick me in another car, still haven't received the payment notice from the bank yet. So if I lose this car because of their ineptitude. We will be talking to lawyers. I will never recommend this place to anyone ever. More

by tannium1965 Verified Customer Verified Customer

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Sat for hours. Took 2 weeks to get the car. Still waiting for registration which we were supposed have 4 days ago Took 2 weeks to get the car. Still waiting for registration which we were supposed have 4 days ago More

by dgleason134 Verified Customer Verified Customer

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Our salesman Ted continues to delivering to our expectations and beyond. The finance person Zackery was also very well versed. Explained each process and possible other aspects. Finance also is als expectations and beyond. The finance person Zackery was also very well versed. Explained each process and possible other aspects. Finance also is also Up to date with technology, which also lessens endless paper for your take home package. The person who helped us with our insurance transfer, I believe her name was Stephanie was so knowledgeable which made the transition smooth. At the end of our sales process we can not say enough about the staff at Kia Port Charlotte. They are all warm and welcoming, making you feel relaxed throughout the process. They will continue to have our loyalty. More

by Ginahnarita Verified Customer Verified Customer

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Going in the process was very quick, Christian was super helpful and we negotiated pretty easy. Would recommend to others. helpful and we negotiated pretty easy. Would recommend to others. More

by sgdavane31 Verified Customer Verified Customer

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They messed up the financing, for the sale, the had to put me in a different vehicle than the one that was agreed on at purchasing, they made it right, but it shouldn't have happened. Could have held you put me in a different vehicle than the one that was agreed on at purchasing, they made it right, but it shouldn't have happened. Could have held you to the contract on the first. Stephane was your only saving grace through the whole experience. So no next time I'll go elsewhere. More

by tannium1965 Verified Customer Verified Customer

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Stephanie was knowledgeable and attentive her customer service was phenomenal. I will definitely be referring her to everyone who asks me where I purchased my jeep. service was phenomenal. I will definitely be referring her to everyone who asks me where I purchased my jeep. More

by gabiwongus Verified Customer Verified Customer

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We went to Kia in Port Charlotte looking to upgrade our Seltos 2024 to a Sorento 2025 and left extremely satisfied! James was great and helpful got us what we needed for our growing family! A satisfied cus Seltos 2024 to a Sorento 2025 and left extremely satisfied! James was great and helpful got us what we needed for our growing family! A satisfied customer since 2017! More

by flormoreno13 Verified Customer Verified Customer

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I had a painless experience working with Stephanie. She was tentative to the things of importance to me. She answered all my questions and the ones she didn’t know she was able to get an answer for me. She was tentative to the things of importance to me. She answered all my questions and the ones she didn’t know she was able to get an answer for me. I’m so glad she was the person to was paired with me. More

by lindettaharris Verified Customer Verified Customer

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Stephanie was fantastic! She got me in and out quickly.. was very well taken care by the entire staff.... best car buying experience i have ever had... Will recommend She got me in and out quickly.. was very well taken care by the entire staff.... best car buying experience i have ever had... Will recommend More

by hmsracing2488 Verified Customer Verified Customer

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Very good at her job, friendly demeanor, and actually cared about what I wanted to do cared about what I wanted to do More

by tornado3087 Verified Customer Verified Customer

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