Stephanie Ramirez-Chavez | Page 6

Buying my car through them wasn't the bad part it's service. I first scheduled an appointment for my mirror to get fixed under my warranty and when I drove the hour and a half down here I come to find service. I first scheduled an appointment for my mirror to get fixed under my warranty and when I drove the hour and a half down here I come to find I didn't have an appointment. So we had to set up an appointment 2 weeks out. So I drove the hour and a half back home a waited, this time I got a call confirming that I had an appointment so everything was fine. So the day comes for my appointment so I drive the hour and a half back down to get my mirror taken care of just to find out that I would only be dropping off my car and they wouldn't actually be fixing it until next week when we specifically said that we would be waiting in the lobby for the repair to be done that's why we had to schedual it out so far. So now we have to wait 5 hours for them to try and "squeeze" my car it just to glue a mirror back on and put a plastic piece on again. I would not recommend their auto service. More

Print

The employees at the dealership have really great customer service! Very fast approval process and they work with many different lenders. customer service! Very fast approval process and they work with many different lenders. More

by lashayne.knox Verified Customer Verified Customer

Print

I had an excellent experience purchasing my new-to-me vehicle from Stephanie! She was very patient and understanding, and able to answer all of my questions. She was great with helping me buy my first ca vehicle from Stephanie! She was very patient and understanding, and able to answer all of my questions. She was great with helping me buy my first car! More

by stadlerm08 Verified Customer Verified Customer

Print

I had such a great experience working with Stephanie from start to finish. She did an incredible job managing the sales cycle and both Tara & I are thrilled with our new car. Thank you, Stephanie! start to finish. She did an incredible job managing the sales cycle and both Tara & I are thrilled with our new car. Thank you, Stephanie! More

by david.jungers Verified Customer Verified Customer

Print

Clean, professional, ability to work with, satisfaction guaranteed, personal attention, good communication, fair pricing, action guaranteed, personal attention, good communication, fair pricing, action More

by gglubby Verified Customer Verified Customer

Print

The entire staff does stellar work and is very friendly and committed to helping you out! and committed to helping you out! More

Print

Luther and their sales staff were very welcoming and friendly. They were willing to work towards my needs and accommodate to my specifications. I wouldn't recommend there auto service. friendly. They were willing to work towards my needs and accommodate to my specifications. I wouldn't recommend there auto service. More

by katrp Verified Customer Verified Customer

Print

Love my new Atlas and I had a great experience here! Stephanie was fabulous and Todd was very helpful! I would recommend Brookdale VW to all of my friends and family! Stephanie was fabulous and Todd was very helpful! I would recommend Brookdale VW to all of my friends and family! More

by stephanniem Verified Customer Verified Customer

Print