Stephanie Sanchez | Page 5
Service BDC Representative
Sierra Honda
821 E Central Ave
Monrovia, CA 91016
85 Reviews
Write a Review85 Reviews of Stephanie Sanchez
January 31, 2025
Great service! It was a busy Saturday but the staff was able to keep me in the loop and provide effective communication as to what was being done on my vehicle. It was a busy Saturday but the staff was able to keep me in the loop and provide effective communication as to what was being done on my vehicle. More
Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez
January 21, 2025
I was greeted immediately upon arriving in the service drive and watched as each of my tires tread depth was checked. Overall, great service. drive and watched as each of my tires tread depth was checked. Overall, great service. More
Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez
January 04, 2025
Kevin was helpful, nice, informative and a pleasure to do business with. However the service advisors seem overworked as it takes an extremely long time to be seen. It took almost half an hour just to drop business with. However the service advisors seem overworked as it takes an extremely long time to be seen. It took almost half an hour just to drop off my vehicle no fault on Kevin he made the experience better More
Other Employees Tagged: Kevin Eng
January 03, 2025
Excellent customer service Car is good, Kevin very personable and professional with excellent customer service personable and professional with excellent customer service More
Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez, Edgar Medrano-Hurtado, Mayra Neria , Charlie Li, Mayra Lopez
December 29, 2024
I am so thankful to Kevin Eng and Sierra Honda. Since I don’t have that much experience with car, Kevin Eng help me to explained and answered all my questions, not only that he did also give me bes Since I don’t have that much experience with car, Kevin Eng help me to explained and answered all my questions, not only that he did also give me best advice. Thank you so much Kevin Eng for your kindness and your passion to help me go through all of this. More
Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez
December 18, 2024
The whole process was smooth, no real issues and the staff called me once the work was done (which was finished early). staff called me once the work was done (which was finished early). More
Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez
December 17, 2024
Experience with Sierra Honda is always awesome! Thank you Sierra Honda! Adam did an excellent job! Thank you Sierra Honda! Adam did an excellent job! More
Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez
December 10, 2024
It was a nice visit. And they were quick and pleasant. Overall good visit. Thank you. And they were quick and pleasant. Overall good visit. Thank you. More
Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez , Robert
November 20, 2024
Went to check the battery of the vehicle recently purchased. It too loo tong, in my opinion, to see if replacing battery was needed. It took bit longer than I expected to check the battery and in purchased. It too loo tong, in my opinion, to see if replacing battery was needed. It took bit longer than I expected to check the battery and in the end I had to ask for the ETA of the service. After the battery was replaced, when asked about the life of the battery, answer I got was they don’t know and that I should ask Service Supervisor who brought me to the new location. Had to go to the old location to get the answer. More
Other Employees Tagged: Charlie Li
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