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Stephanie Sanchez
Stephanie Sanchez at Sierra Honda

Stephanie Sanchez | Page 8

Service BDC Representative

Sierra Honda

821 E Central Ave
Monrovia, CA 91016

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4.8
85 Reviews
4.8

85 Reviews

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85 Reviews of Stephanie Sanchez

July 20, 2024

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Employee Rating

Great service all around. My car was serviced in a timely manner. The rep was so informative. More

by mdina02
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Jul 22, 2024

Sierra Honda responded

We're delighted to hear that! Thank you for letting us know how pleased you were with our efficient and accommodating service team. We wish you pleasant travels until we may be of service to you again!

July 16, 2024

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I’ve never been to the dealer before to get my car serviced it was smooth sailing to say the least. More

by jsurdo37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez

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Jul 17, 2024

Sierra Honda responded

Thanks so much for your 5-star review! We're delighted the value of our team's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

July 11, 2024

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Wonderful job thank you so much for everything Fast service, honest, and reasonable Thank you Yessie For your hard work More

by autosquarejoey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez

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Jul 12, 2024

Sierra Honda responded

Thanks for letting us know how satisfied you were with Yessi's assistance! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as superb.

July 11, 2024

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Very helpful and friendly, all my queries were cleared. Also, all future cautions were discussed during my visit. More

by RAHAMANHASIBUR4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez

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Jul 12, 2024

Sierra Honda responded

We're pleased you had a great service experience with us, and that every detail was taken care of to your satisfaction. We appreciate your kind words and look forward to seeing you at your next visit!

July 10, 2024

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Addam made me feel welcomed and very comfortable in my visit, perfect service and help More

by LUEVANORAUDEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez , Yessi Perez 10/10, Billy tam 10/10, Robert pastor 10/10

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Jul 10, 2024

Sierra Honda responded

We're delighted the value of Adam's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

July 09, 2024

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I’m always very please with Kevin outstanding costumer service. Best place to go. I’m extremely happy with all the great work quality. Thank you. Thank you. More

by MMART1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez

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Jul 10, 2024

Sierra Honda responded

That's great to hear! We're always striving to give our customers the best experience possible and we're happy you have enjoyed working with Kevin as your service advisor. Safe travels until we see you at your next appointment!

June 11, 2024

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The dealership has Fast quick service and great customer service. Easy appointment reminders and booking More

by LNGUYEN8267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez

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Jun 11, 2024

Sierra Honda responded

Thank you for always trusting the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as easy and accommodating.

June 08, 2024

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Excellent service by Adam Lopez. Very attentive and knowledgeable. Service is always quick and reliable. More

by JESSICAROSALES1009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Lopez

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Jun 11, 2024

Sierra Honda responded

Jessica, that's awesome! Thank you for always trusting Adam and the Sierra Honda team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as superb.

May 25, 2024

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They are nothing less than a life saver during an unexpected mishap in our vacation. More

by Jlnew219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 28, 2024

Sierra Honda responded

We're delighted our service team was there for you during a stressful situation, and got your vehicle's needs taken care of in a timely manner. If you're ever in town again, we hope you'll think of us for any automotive needs. Enjoy your summer travels!

May 22, 2024

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Employee Rating

Service was very very helpful! They advised of a recall I was not aware and took take of it in a timely manner ! More

by Howard Nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Eng, Sally Estrada, Adam Lopez

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May 22, 2024

Sierra Honda responded

Howard, thanks for taking the time to review your service experience! We're happy your visit was handled with great care and you were safely back on the road in a timely manner. We hope you'll continue to choose Sierra Honda for all your automotive needs!

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