Stephanie Spangler | Page 26
Service Advisor
Southern Ford
12896 Jefferson Avenue
Newport News, VA 23608
813 Reviews
Write a Review813 Reviews of Stephanie Spangler
August 31, 2025
Stephanie was extremely helpful in keeping me updated on the progress of work on my vehicle. Also, she was helpful in ensuring all warranties were honored. The work, despite delays due to parts and difficu the progress of work on my vehicle. Also, she was helpful in ensuring all warranties were honored. The work, despite delays due to parts and difficult procedures was done well and in minimal time. More
August 29, 2025
I normally do not do surveys but Stephanie did a great job. I was upset because I had a lifetime free state inspection with Hall Ford which is no longer valid. Stephanie understood my concern and waived t job. I was upset because I had a lifetime free state inspection with Hall Ford which is no longer valid. Stephanie understood my concern and waived the charge. I would hope Southern Ford would honor commitments made by the previous company. More
August 28, 2025
They fix my car with a minimum waiting time. Staff are friendly and courteous. Stephanie Spangler is an excellent member of your staff, and she's always courteous, helpful, accommodating and pro Staff are friendly and courteous. Stephanie Spangler is an excellent member of your staff, and she's always courteous, helpful, accommodating and professional. More
Other Employees Tagged: STEPHANIE SPANGLER
August 28, 2025
Service was done quickly. Everyone was very nice and accommodating. Always am pleased with southern ford. Everyone was very nice and accommodating. Always am pleased with southern ford. More
Other Employees Tagged: Kim Boone, Alicia Chapman-Jones, Eddie Marshall , Jeff Dobson, Robert Johnson, Kevin Phillips
August 25, 2025
I was most satisfied with my service from Stephanie by helping me get my car fixed helping me get my car fixed More
Other Employees Tagged: Kelcey Jordan
August 23, 2025
Very poor communication! Car was in the shop for a week and I had to keep calling for updates. Wrong part ordered, mechanic working on another car so it will be another day Car was in the shop for a week and I had to keep calling for updates. Wrong part ordered, mechanic working on another car so it will be another day or two. More
Other Employees Tagged: Robert Johnson

