Stephanie Spangler | Page 33

We bought the car in 2013 and experiences has been good. When Stephanie came aboard as our customer service representative for us it took customer service to another level. I am not saying customer service When Stephanie came aboard as our customer service representative for us it took customer service to another level. I am not saying customer service wasn't always good, it was: it's just that Stephanie Spangler goes above and beyond to make sure we are satisfied and she is so kind. We love her. Thank you. More

by Jesusisthedoor Verified Customer Verified Customer

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Exceptional service always! Timeliness Excellent. Customer service excellent. Repair on car excellent . Communication is excellent Timeliness Excellent. Customer service excellent. Repair on car excellent . Communication is excellent More

by Jesusisthedoor Verified Customer Verified Customer

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Efficient service, friendly staff, helps to check through faults and provide decent advice for the car faults and provide decent advice for the car More

by keechungren Verified Customer Verified Customer

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Overall this dealership is pretty good. The biggest issue is the disconnect between the different departments. That tends to result in wrong parts being ordered or items not completed. Whic The biggest issue is the disconnect between the different departments. That tends to result in wrong parts being ordered or items not completed. Which ultimately results in lost of time. More

by MONROE.DSJ Verified Customer Verified Customer

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Stephanie was great, got me in last minute so I could make my trip. Services performed were done well. make my trip. Services performed were done well. More

by GROMDF Verified Customer Verified Customer

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On March 19, 2025, I took my 2023 Lincoln Corsair in for service/support pertaining a problem I'm having with Safelite installation of a windshield. The support by the service staff - Stephanie Spangler - c service/support pertaining a problem I'm having with Safelite installation of a windshield. The support by the service staff - Stephanie Spangler - could not have been better! In detecting the flaws in the new glass, she went well beyond necessary service. Communication was excellent and so helpful. More

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I went to the dealership for an oil change, tire rotation and fluid top up. The oil was not reset for the car and other fluids (windshield wiper) were not topped off. and fluid top up. The oil was not reset for the car and other fluids (windshield wiper) were not topped off. More

by Colby Verified Customer Verified Customer

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Southern Ford is what everyone wishes their dealer was like—-professional, attentive, well-informed, reliable and easy to deal with AND honest. like—-professional, attentive, well-informed, reliable and easy to deal with AND honest. More

by Williamsburg Trophy Wife Verified Customer Verified Customer

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Stephanie always ensures that I get to truth about my car service needs. I trust that when I come to Southern and she is my service advisor i feel safe to know that my car is in good hands. She does a great service needs. I trust that when I come to Southern and she is my service advisor i feel safe to know that my car is in good hands. She does a great job keeping me informed during the service and provides excellent customer service when I arrive for vehicle pickup. Thank you Stephanie for taking care of my Lincoln needs for over 10years! She does a great job guys! More

by CHELMYBELL3 Verified Customer Verified Customer

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Stephanie went above and beyond! ! Great customer service and extremely helpful! Will come back and look forward to working with her again. ! Great customer service and extremely helpful! Will come back and look forward to working with her again. More

by NATASHABELLESS Verified Customer Verified Customer

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