Stephanie Spangler | Page 37
Service Advisor
Southern Ford
12896 Jefferson Avenue
Newport News, VA 23608
813 Reviews
Write a Review813 Reviews of Stephanie Spangler
April 03, 2025
Stephanie was such a pleasure to work with at Southern Ford. She kept me consistently updated with everything going on with my car and did all she could to assure my satisfaction. She was very kind and I Ford. She kept me consistently updated with everything going on with my car and did all she could to assure my satisfaction. She was very kind and I would be happy to be serviced by her again (: More
March 27, 2025
Outstanding communication! My emergency which required a tow in was handled efficiently! Diagnosis & outcomes were thoroughly communicated. Questions were answered with the utm My emergency which required a tow in was handled efficiently! Diagnosis & outcomes were thoroughly communicated. Questions were answered with the utmost intelligence & professionalism! More
Other Employees Tagged: STEPHANIE SPANGLER
March 27, 2025
Easy to work with, polite and professional staff. Very informative and clear about the work necessary and completed. Very informative and clear about the work necessary and completed. More
Other Employees Tagged: Alicia Chapman-Jones
March 20, 2025
I have been truly pleased with every aspect of my dealings with Southern Ford. I tell folks if they have worries about the car buying experience they will find a welcoming atmosphere at Sourhern dealings with Southern Ford. I tell folks if they have worries about the car buying experience they will find a welcoming atmosphere at Sourhern More
Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall , JON CONWAY, Jeff Dobson, Robert Johnson, EDWIN WARREN, QUERIDA WILLIAMS
March 15, 2025
Ms. Stephanie was great and accommodating. I would say when I scheduled an appointment, the AI "person" didn't pick up all my concerns and only scheduled me for one thing when I intended to schedule for 2 when I scheduled an appointment, the AI "person" didn't pick up all my concerns and only scheduled me for one thing when I intended to schedule for 2 things. But Ms. Stephanie was accommodating and I appreciated that. More
March 14, 2025
Jon Conway and Jake lunch have been nothing short of impeccable since I first purchased my car here. Love them!! impeccable since I first purchased my car here. Love them!! More
Other Employees Tagged: Kim Boone, Alicia Chapman-Jones, Kelcey Jordan , JON CONWAY, Joe Jensen, Jake Lynch, JARED STARK
March 10, 2025
Great customer service! Great communication on the status and completion of services to my vehicle. I received an email report on my vehicle from this appointment. Extremely Great communication on the status and completion of services to my vehicle. I received an email report on my vehicle from this appointment. Extremely flexible. I had to add a state inspection to my oil change after the fact and it was added with professionalism. Thank you! More

