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Stephanie Spangler
Stephanie Spangler at Southern Ford

Stephanie Spangler | Page 61

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
813 Reviews
4.9

813 Reviews

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813 Reviews of Stephanie Spangler

July 21, 2024

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Friendly, excellent communication, always willing to explain, all around great customer service which is so rare these days. More

by WALLACE1EE
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Recommend Dealer
Yes
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July 20, 2024

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Nice staff and timely service. The was a systems issue that delayed things but they took good care of me. More

by RICKYORAMS
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Yes
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July 19, 2024

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Excellent Service, Stephanie provides excellent customer service. She is very receptive and always cheerful and informative More

by Thebear122
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Yes
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July 19, 2024

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Everyone was very polite professional things went smooth and inspection was done really quick thanks More

by AARONSMITH1234
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Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall , JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

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July 19, 2024

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The wait was almost 2hrs. What’s the point of setting an appointment when you have to make us wait that long? More

by rklwford
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Recommend Dealer
No
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June 30, 2024

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Handled car with care! Nice waiting room and tv. Clean and comfortable and very organized. More

by ShaketiaTrafton2000
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Yes
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Jul 02, 2024

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 23, 2024

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Stephanie kept me informed of my vehicle and showed concern. I really appreciate her help. More

by ROXIEN78
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Recommend Dealer
Yes
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Jun 25, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 23, 2024

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Southern Ford staff is excellent in providing customers with their every need when ot comes to parts and service department. More

by ezjoewilson
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Kim Boone, Alicia Chapman-Jones, Eddie Marshall , JON CONWAY, David Mitchell

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Jun 25, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Jun 25, 2024

ezjoewilson responded

Thanks for being there as a peace of thatcthe customer is taking care of automotive requests as well as needs. Thank you so much.

June 22, 2024

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I have received excellent service every time my truck has been serviced at Southern Ford. More

by Ksiler
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: JON CONWAY

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Jun 25, 2024

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 22, 2024

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Love the service that was provided also the information that was given me about my vehicle than k you More

by gwen.jones2013
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Recommend Dealer
Yes
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Jun 25, 2024

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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