Stephanie Spangler
Stephanie Spangler at Southern Ford

Stephanie Spangler | Page 63

Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.9
813 Reviews
4.9

813 Reviews

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813 Reviews of Stephanie Spangler

June 14, 2024

Dealership Rating
Employee Rating

Always professional and very courteous and true to her promises! Very comfortable waiting area with all the amenities! Highly recommended by Mark Evans More

by buzzy65
Service Price Transparency
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Recommend Dealer
Yes
Jun 14, 2024

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 14, 2024

Dealership Rating
Employee Rating

I bought my MKX through this dealership when it was Hall Ford . When it changed to Southern Ford , I was so relieved to see the same faces -especially Stephanie in service . She keeps me coming back —and More

by marycats
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 14, 2024

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 14, 2024

Dealership Rating
Employee Rating

Great job outstanding. We be back. Enjoy your day. Thank you very much. Bye bye. More

by MASTERCHIEFPERKINS
Service Price Transparency
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Recommend Dealer
Yes
Jun 14, 2024

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 13, 2024

Dealership Rating
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Very nice. Clean. Fast. I shouldn’t have to be on a spot for fifteen words when four was enough. More

by CARLANDTRICE
Service Price Transparency
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Recommend Dealer
Yes

June 13, 2024

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Great service and great dealership. That's why I will continue to take my cars there. More

by RNCHALL44
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Recommend Dealer
Yes

June 13, 2024

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Picking up the car and . So convenient for me because I babysit 3 kids. Thank you so much. More

by MARVELLA02
Service Price Transparency
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Recommend Dealer
Yes

June 13, 2024

Dealership Rating
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Very good and helpful,worked really fast and explained everything thoroughly,would continue to come here More

by rashidackiss
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Service Communication
Recommend Dealer
Yes

June 12, 2024

Dealership Rating
Employee Rating

I assume Stacy helped me. Two other associates ignored me as I stood in front of them for several minutes until Stacy (sits on the far right) helped me. More

by Jsisler
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Recommend Dealer
Yes

June 12, 2024

Dealership Rating
Employee Rating

Very satisfied with the work and the dealership. Pick up for your vehicle makes it so much easier. They also keep you updated with everything. More

by THOMASSMITHJR71
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Eddie Marshall , JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

Jun 12, 2024

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 11, 2024

Dealership Rating
Employee Rating

Stephanie took care of me completely from the start. Being from another state, we have always brought our Fords to a dealership for service. This was our first time bringing a vehicle for service at Sou More

by Kelsey Napier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2024

Southern Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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