Stephen Berkowitz
Stephen Berkowitz at Lexus of Orange County

Stephen Berkowitz | Page 20

Sales Manager

Lexus of Orange County

3496 Route 6
Middletown, NY 10940

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220 Reviews
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220 Reviews

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220 Reviews of Stephen Berkowitz

June 04, 2020

Dealership Rating
Employee Rating

I had a great experience with Prestige Lexus of Middletown.Salesman John R, He was an easy-going guy and was great to work with. I love my RX350 and I got it at a very good price. Would definately More

by Shanya Locklary
Recommend Dealer
Yes

Other Employees Tagged: John Roscino, Govaia Larcher

Jun 04, 2020

Lexus of Orange County responded

Thank you for your five-star review, Shanya! It's a pleasure to hear that John was able to make your experience a great one. We hope you enjoy driving around in your new RX350!

May 25, 2020

Dealership Rating
Employee Rating

I went for my 10,000 mile service and I was very satisfied because it included a car wash. Everything was finish in a timely manner More

by nadinearmijo
Recommend Dealer
Yes
May 26, 2020

Lexus of Orange County responded

Thank you for the positive feedback! We look forward to seeing you again in the future.

May 19, 2020

Dealership Rating
Employee Rating

Not customers oriented dealership I am not an experienced customer and was taken advantage. I take full responsibility for what happened. However, would it not be a money hungry dealer More

by ISHLIFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 20, 2020

Lexus of Orange County responded

Thank you Inessa for your feedback, and we are disheartened that you were not satisfied with your experience. I assure you that we do not take advantage of anyone, and our transaction with you was professional, ethical and transparent throughout. You received a great vehicle and we accepted your offer at the price that you wanted to pay. I assure you that we do not make that kind of profit on any of our used car transactions. You may not realize but when we take in an used car we spend quite a bit of money in the reconditioning, both mechanical and cosmetic, as well as the cost of the certifications and advertising and overhead, and our starting offering price is not always where we end up selling the vehicle at. I know that you have already spoken with our sales manager, but I am always available if you’d like to discuss further. Thank you. Jason Cohen Asst. General Manager Office 845-450-7011

May 18, 2020

Dealership Rating
Employee Rating

I had a great experience .the whole process was great the staff was extremely helpful with step of the process.i would highly recommend lexus More

by michealbletcher123
Recommend Dealer
Yes

April 30, 2020

Dealership Rating

Melissa got the deal done very quick and smoothly. She showed great professionalism throughout the entire experience. She even went out of her way during the covid pandemic to explain our new purchase as More

by Anita Kumar
Recommend Dealer
Yes

Other Employees Tagged: Melissa Horan

May 01, 2020

Lexus of Orange County responded

Thank you for the great review!! It is our pleasure to hear that you had a wonderful experience while visiting us. We look forward to working with you again in the future!

April 24, 2020

Dealership Rating
Employee Rating

The sales department was awesome helped me lease my new car with ease. Melissa horan was excellent and beyond helpful. I'm grateful I got her as my sales person More

by lydias7103
Recommend Dealer
Yes

Other Employees Tagged: Melissa Horan

Apr 27, 2020

Lexus of Orange County responded

Thank you for the great review!! It is our pleasure to hear that you had a wonderful experience while visiting us. We look forward to working with you again in the future!

April 24, 2020

Dealership Rating
Employee Rating

Very helpful and accessible safe and great use of social distancing worked with my staff expeditiously to facilitate getting my vehicle in a very difficult time More

by JRPEGP
Recommend Dealer
Yes

Other Employees Tagged: Melissa Horan

Apr 27, 2020

Lexus of Orange County responded

Thank you for the great review!! It is our pleasure to hear that you had a wonderful experience while visiting us. We look forward to working with you again in the future!

April 23, 2020

Dealership Rating
Employee Rating

I had to get my Lexus maintenance and orange county Lexus came and picked up my vehicle and dropped off a loaner did all the work and then brought my vehicle to me and picked up a loaner. It was so nice not More

by JILL_KEIFER
Recommend Dealer
Yes

Other Employees Tagged: Aracelis Mendez, Chris Nenning , Michael Fischetti, Rich

Apr 27, 2020

Lexus of Orange County responded

Thank you for the great review!! It is our pleasure to hear that you had a wonderful experience while visiting us. We look forward to working with you again in the future!

April 22, 2020

Dealership Rating
Employee Rating

Awesome Service Melissa & Stephen were a real pleasure to deal with! They walked me through everything and answered every question i had! Would definitely recommend a More

by aJosefovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Horan

Apr 22, 2020

Lexus of Orange County responded

Thank you for the great review! We are very glad to hear that you had a wonderful experience visiting us. We appreciate your patience during this uncertain time and hope to work with you again in the future. Please take care and be safe!

April 09, 2020

Dealership Rating
Employee Rating

A pleasure to deal with not pushy to deal with , top notch people to deal with , we will definitely return to purchase in the future More

by CWTRUCKLLC
Recommend Dealer
Yes

Other Employees Tagged: Melissa Horan, John Roscino, Terrel Moore , Michael Fischetti, Vatche Kevorkian

Apr 10, 2020

Lexus of Orange County responded

Thank you for the great review! We are very glad to hear that you had a wonderful experience visiting us. We appreciate your patience during this uncertain time and hope to work with you again in the future. Please take care and be safe!

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