Stephen Buchter | Page 4

Everyone was wonderful and helpful. Mike Duffy was responsive and honest and available with every question we had! Even on his day off he answered questions as we had a lot. We apprecia Mike Duffy was responsive and honest and available with every question we had! Even on his day off he answered questions as we had a lot. We appreciate it!! More

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Great dealership. Fair transparent pricing, very responsive. Pretty much best experience i have ever had purchasing a car. Wonderful people as well. Fair transparent pricing, very responsive. Pretty much best experience i have ever had purchasing a car. Wonderful people as well. More

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From the second I walked in the door and was greeted by Trinity, my experience was great. Marc was happy to help me and was able to manage all of my questions/requests. All the staff I worked with or even Trinity, my experience was great. Marc was happy to help me and was able to manage all of my questions/requests. All the staff I worked with or even just ran into were great as well! Very good vibes! More

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it was a great experience, very informative and helpful in my decision on the vehicle we purchased in my decision on the vehicle we purchased More

by BIGMIC4ME Verified Customer Verified Customer

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They were very helpful in choosing a vehicle that fit our needs without ever making us feel pressured. needs without ever making us feel pressured. More

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Working with Ouafa was a pleasure. She is always warm and welcoming. Every question and text message was answered with expediency. She took her time to explain all the different trim She is always warm and welcoming. Every question and text message was answered with expediency. She took her time to explain all the different trims of the Sportage. She made this process painless and provided exceptional service. She didn't push any unwanted add-ons. Overall, our experience and executive Kia was positive and we would highly recommend them and Ouafa to others. More

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My experience was fantastic. I worked with Marc Rao who was incredibly knowledgeable and patient. He never pressured me and helped me get a great deal. The finance process with S I worked with Marc Rao who was incredibly knowledgeable and patient. He never pressured me and helped me get a great deal. The finance process with Stephen Buchter was also straightforward. He clearly explained my options. I highly recommend Kia and Marc Rao to anyone looking for a smooth car buying experience. More

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I was rushed at the end of day. No one really helped me with setting up my screen. I don't believe they knew how. I would have really wanted to come in in the middle of the day. I w No one really helped me with setting up my screen. I don't believe they knew how. I would have really wanted to come in in the middle of the day. I wanted to look over all the paperwork before signing anything. Westbrook Honda walks me through everything first. Then I make the decision if I want to buy or not. More

by DIANEMUNSON1955 Verified Customer Verified Customer

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One of my better car buying experiences. No pressure, great communication! Very thorough and helpful with my unique situation. No pressure, great communication! Very thorough and helpful with my unique situation. More

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When people talk about buying a car, they usually talk about the vehicle. For me, this journey was about something much bigger—it was about hope, compassion, perseverance, and being given another chance. about the vehicle. For me, this journey was about something much bigger—it was about hope, compassion, perseverance, and being given another chance. Over the past several years, life tested me in ways I never imagined. Health challenges, unexpected job losses, and financial hardships affected my credit and made what should have been a simple purchase feel almost impossible. My credit score reflected some of the hardest chapters of my life, but it never reflected my character, my determination, or my willingness to rebuild. Despite everything, I never stopped trying. I worked hard to pay down my previous auto loan until I owed only $233, traded in my faithful “Old Betsy” for $500, and prayed that somehow the right opportunity would come along. That opportunity came through Executive Kia in Wallingford. From the very beginning, Ouafaa treated me with genuine kindness, compassion, patience, and respect. She never made me feel judged or defined by my past. Instead, she reminded me that I was more than a credit score. She worked tirelessly behind the scenes, communicated with lenders, explored every possible option, and never gave up on me. She even came in on her day off to personally meet me at the dealership and make sure everything went smoothly. That level of dedication and selflessness is something I will never forget. Ouafaa didn’t just help me buy a car; she helped turn a difficult chapter into a new beginning. When I learned that Capital One Auto Finance approved my application, I was overwhelmed with gratitude. Thanks to Ouafaa, the incredible team at Executive Kia, and Capital One Auto Finance, I’m proudly driving my brand-new 2026 Kia K4 LXS. This wasn’t just a car purchase—it was a second chance, a fresh start, and proof that kindness, compassion, faith, and someone believing in you can truly change a life. To Ouafaa and the entire Executive Kia team: thank you for treating me with dignity, patience, and genuine care. Your professionalism and dedication transformed what could have been a stressful experience into one of the most meaningful milestones of my life. I will never forget your kindness or the way you made me feel throughout this journey. Thank you for believing in me when I needed it most. From the bottom of my heart, thank you. — Christine Polanco 🙏🏽💚 More

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