Stephen Calevro
Stephen Calevro at Yark Subaru

Stephen Calevro | Page 3

Service Manager

Yark Subaru

6141 Central Ave
Toledo, OH 43615

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88 Reviews

Raised in Perrysburg, Ohio, Steve has been at Yark Automotive since 2017. In his role at Yark, Steve enjoys working with customers to ensure they are satisfied with our service and their vehicle. His first job was working as a grounds keeper at the Star 105.5 radio station. In his free time, he enjoys spending time with his family, hunting and fishing, and cheering on the Indians, Red Wings, and Packers. When it comes to cars, Steve likes pickup trucks.

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88 Reviews

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88 Reviews of Stephen Calevro

October 19, 2020

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Employee Rating

I appreciated the quick turnaround. How is there a twenty five word minimum? I’m satisfied with the Sergio received. Why do you need so much free text? More

by TROTTE58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Stevens, Tyler Kendrick , Larry Masquelier, Steve Shenefield

Oct 20, 2020

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 16, 2020

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Employee Rating

All involved were very courteous and knowledgeable. I will continue to speak highly of Yark Automotive and the Subaru brand. I would not consider another dealership. More

by MSMITH58
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 19, 2020

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 06, 2020

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Employee Rating

I had a light come on for my passenger air bag, took it to Steve at Yark Subaru and he took care of the problem, called me as soon ad it was ready. Very happy with my car and the service I received. More

by HOMEBOYHARLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2020

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 05, 2020

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Employee Rating

They still have not repaired the recalls on the car and caused serious damages to the unit The communication was non responsive, delayed, and unprofessional. More

by RADERINSPECTIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steve Shenefield

Oct 14, 2020

Yark Subaru responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our #1 priority and have forwarded your review to proper management for further information. We value your feedback because it allows us an opportunity to investigate these issues and correct them within our company. You can be assured we have shared your feedback with the appropriate department, team members and proper management and apologize for any frustration that happened at our dealership while at our service department. Your patronage is important to us and we hope you will give us another opportunity to serve you again in the future. If there is anything more we can do to help, please let us know.

October 01, 2020

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Employee Rating

I have always had a good relationship with this dealership. They have always been courteous and friendly. However, the last time I was there I was charged nearly 500 dollars for work they said need More

by SHARONADECANT
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 01, 2020

Yark Subaru responded

Thank you for your review and bringing this matter to our attention. Customer satisfaction is our top priority and have forwarded your concerns to proper management for further information. We hope that after speaking with our service manager, all your questions and concerns have been addressed at this time. Please understand that we do try to serve our customers the best we can and sincerely apologize for your experience, and regret any frustration or inconvenience it may have caused you. Your patronage is important to us and we hope that you will allow us another opportunity to serve you again in the future.

September 30, 2020

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Employee Rating

It would have been a 5-star but literally when I got home I had an email that had a coupon that would have saved me $25. More

by MSTENDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Kendrick

Oct 01, 2020

Yark Subaru responded

Thank you for your review and sharing your feedback with us! We appreciate your business and look forward to serving you again in the future!

September 30, 2020

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Employee Rating

It was required service by time service plan, not any sort of malfunction, but all went very well and quickly. Everyone was very helpful and polite. Great Job! More

by JOHN.JACK.TOWNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Stevens, Tyler Kendrick , Larry Masquelier, Steve Shenefield

Oct 01, 2020

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 30, 2020

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Employee Rating

I purchased a hitch from Yark that they installed and the trim work was not right so they ordered a new fascia and trim and did that part again thanks to the Service Manager following up on a less than great More

by MFAHLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2020

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 25, 2020

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Employee Rating

Friendly helpful clean efficient-did the oil change within the 1/2 hour! I’ve sat at other dealerships for Hours!!! Thank you! Great experience! More

by phuner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Stevens, Tyler Kendrick , Larry Masquelier, Steve Shenefield

Sep 28, 2020

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 25, 2020

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Employee Rating

Great service as usual! They have a great team and I can always trust that the job will be done right. I was able to wait on-site and they were quick to complete the work. More

by BAUGH08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Stevens, Tyler Kendrick

Sep 28, 2020

Yark Subaru responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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