Stephen Chaves | Page 5

New car purchase I purchased a new Crosstrek from this dealership. Sales people were super frieendly, but I was less than thrilled with the finance guy. He was insul I purchased a new Crosstrek from this dealership. Sales people were super frieendly, but I was less than thrilled with the finance guy. He was insulting, to say the least. In the future I will go elsewhere for financing. More

by Newcarbuyer76 Verified Customer Verified Customer

Report | Print

Sales Person was great I worked with Steve and he was great. I ended up getting a sale with him ad couldn't be happier. I am however slightly disappointed with how managemen I worked with Steve and he was great. I ended up getting a sale with him ad couldn't be happier. I am however slightly disappointed with how management handled the manning of the promotional event that was going on. I completely expected a little more of a delay but I had to wait over 2 1/2 hours after i signed the financial paperwork just to get my car. They had it detailed in about 45 mins and then I had to keep walking back into the sale room to try and get the attention of my sales person. Who was now handling another customer. Again I do not fault him one bit but I feel if they hold another promotion then they need to work out the kinks. I had all the attention before the sale and after that I felt like I didnt exist which is unacceptable. That being said Steve will do everything he can to meet your requirements. More

by ADAMM2330 Verified Customer Verified Customer

Report | Print

No Stress, New Car Were greeted immediately even though very busy. When salesperson was not immediately available, manager asked a few questions to determine what we we Were greeted immediately even though very busy. When salesperson was not immediately available, manager asked a few questions to determine what we were looking for and set up a test drive of the Impreza Upon return, our salesperson Steve was available and took us for a test drive of the Crosstrek. We were able to discuss pricing and make a decision quickly. Very easy stress free process. Everyone was pleasant, quick to answer questions even assisted with connecting to car's technology. Followed up after purchase to make sure we had no questions. More

by Tamiri Verified Customer Verified Customer

Report | Print

The work was done in the exact time they said it would take I was very happy with the service. Everything was done on time and everyone was very polite. The only thing I would say is the waiting area is very sm I was very happy with the service. Everything was done on time and everyone was very polite. The only thing I would say is the waiting area is very small and there wasn’t anything offered during my wait. I have had service at many other dealers and in comparison to other dealerships this dealership is the worst as far as the waiting area goes. More

by Donnadh Verified Customer Verified Customer

Report | Print

Very good experience. Stephen Chaves was professional, knowledgeable and easy to talk with. I bought the car I wanted, with all accessories on it at a reasonable price. A Stephen Chaves was professional, knowledgeable and easy to talk with. I bought the car I wanted, with all accessories on it at a reasonable price. All in all, a very positive experience. More

by IGVRLK Verified Customer Verified Customer

Report | Print

Great Experience Steve was great! He was very informative and friendly! Overall, would highly recommend this dealership to all friends and family looking to buy their Steve was great! He was very informative and friendly! Overall, would highly recommend this dealership to all friends and family looking to buy their next Subaru! More

Report | Print

good sales rep and they found the car i wanted it is nice to go to a dealership and find the car that you are looking for they did not have it but went out of there way to make sure to find it with it is nice to go to a dealership and find the car that you are looking for they did not have it but went out of there way to make sure to find it with the color I wanted and the items I wanted in it. And I was not pushed into buying a car they had a the lot. More

by AALPHADEK Verified Customer Verified Customer

Report | Print

Great Helpful service made it easy to choose a car after a couple of test drives and we were able to quickly come to a decision. Helpful service made it easy to choose a car after a couple of test drives and we were able to quickly come to a decision. More

by RYANSUTCLIFFE Verified Customer Verified Customer

Report | Print

Excellent Service As Always This is our third lease with Subaru and we are very happy with their customer service. Brian the manager is always so great and meeting with the first This is our third lease with Subaru and we are very happy with their customer service. Brian the manager is always so great and meeting with the first time with Steve was a great experience. More

by LEVESQUE21 Verified Customer Verified Customer

Report | Print

Very happy with the purchase of my new 2018 Outback Josh Archer was a pleasure to deal with when purchasing my new car. It was a very stress free transaction. Even on pick up day when Josh was out si Josh Archer was a pleasure to deal with when purchasing my new car. It was a very stress free transaction. Even on pick up day when Josh was out sick, Steve stepped up and helped me get into my new car and on the road in a timely matter. More

Report | Print