Stephen Harvell
Stephen Harvell at Southern Chevrolet

Stephen Harvell | Page 53

Express Lane Advisor

Southern Chevrolet

3412 Western Branch Blvd
Chesapeake, VA 23321

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4.7
591 Reviews

Languages Spoken

English English

4.7

591 Reviews

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591 Reviews of Stephen Harvell

January 17, 2024

Dealership Rating
Employee Rating

Great service in a timely fashion. Kept me updated with my vehicle. Building is clean More

by markancar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 17, 2024

Dealership Rating
Employee Rating

Everyone are friendly and helpful. They know their job. I enjoy the snacks while I wait. More

by EVEL7PR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Southern Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 17, 2024

Dealership Rating
Employee Rating

They always take care of my needs no matter when I come in needing service More

by ericvondibert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Southern Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 17, 2024

Dealership Rating
Employee Rating

Good fast service attention to details is the thing that makes Good service appointment and makes you come back. More

by AWITHERSPOON87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Southern Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 17, 2024

Dealership Rating
Employee Rating

The people are pleasant at this location. I have gotten all of my car care done here. More

by latoyaseay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Southern Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 17, 2024

Dealership Rating
Employee Rating

Awesome service by the team. The service manager went above and beyond to make the experience good. Thanks More

by CHRISSTREET834
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Southern Chevrolet responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 17, 2024

Dealership Rating
Employee Rating

Paid $450 for diagnostics and received poor information. ABS and stabilitrak lights were on with no electric power steering. Was told to replace battery to fix issue with power steering when battery tested More

by IRWIN10SETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 17, 2024

Southern Chevrolet responded

We value and appreciate your business, Seth. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

January 17, 2024

Dealership Rating
Employee Rating

The dealer performed service that later developed a problem that the dealer promptly corrected. The service was excellent. More

by SIDNEY.DELEPINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Southern Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 17, 2024

Dealership Rating
Employee Rating

Service was prompt I had appointment time they took me right at my appointment The service writer was very knowledgeable and presented himself very professional More

by ASMITH120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Southern Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 17, 2024

Dealership Rating
Employee Rating

Did what I asked. Awesome. No up sale just what I asked. Best place to business More

by newsompga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2024

Southern Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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