Stephen Jones
Stephen Jones at Rountree Moore Ford

Stephen Jones

General Manager

Rountree Moore Ford

2588 W US Highway 90
Lake City, FL 32055

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48 Reviews
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48 Reviews

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48 Reviews of Stephen Jones

September 01, 2025

Dealership Rating
Employee Rating

Our salesman was respectful and knew his job. Would recommend him to family and friends. His name is Jason Bass. More

by Brenda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Bass

June 30, 2025

Dealership Rating
Employee Rating

I'm still waiting for a Reply Jayden, I have been nice now I'm not waiting much longer.. More

by sheshetaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2025

sheshetaz responded

I think I'm going to keep my Mouth Shut for a couple Days and Then I'm going to Start Talking about The Management Up There and The Thing My Husband Had Been promised and has Yet to even receive and it's been well over 3 months and he's still waiting for the Money and if he has to wait much longer I will be coming up there and I will be Raising xxxx you can bet your Arse... I'm tired and Pissed about the way Management treat's Their Staff!!!! If it weren't for their Customers like Myself they would be S.O.L. with making a xxxx Dime and No I will not be Rewriting My Review ever again so Do Me A Favor and Please Don't Bother ever Calling Me Again because I will Block You Permanently!!!

June 26, 2025

Dealership Rating
Employee Rating

I have always gotten the Best and Quickest Service I will continue with their service More

by sheshetaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2025

sheshetaz responded

I have to say that when they Offer a Customer $250.00 for sending a potential Buyer in They Don't Know How To Keep Their Word.. My Spouse bought a New Truck and I went to look and I Bought a 2024 Mitsubishi Outlander Sport and He has yet to receive the Money he was Promised and I filled out the Paperwork w/Address on it!!

Jul 01, 2025

sheshetaz responded

I'm still waiting for my Money that I was told I would receive for sending My Spouse in and She purchased a New/Used Car with 4600 miles on it and I purchased a New Truck with less than 50 miles on it and I have been waiting for well over 3 months so what seems to be the Problem? I'm not ever going to send anyone else in..

Jun 26, 2025

sheshetaz responded

Jayden is the Young Man who Sold us both Vehicles I have nothing to say about him he was Awesome at his Job I just Wish The Management could be like Him. Polite, Courteous and He Actually Cared about the People He Was Trying To Sell A Vehicle To!!!!

July 31, 2023

Dealership Rating
Employee Rating

They were able to get the vehicle I wanted, very pleased with the way everything was handled with the sales people and the financing. More

by richardphilpot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julian

January 16, 2023

Dealership Rating
Employee Rating

Love this dealership. Kim was awesome. Great people to work with. Friendly happy awesome people. More

by missykboyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 18, 2023

Rountree Moore Ford responded

Hi, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

March 15, 2022

Dealership Rating
Employee Rating

My car salesman was Nate and he was there every step o the way but if he was with a costumer Cash stepped in and I tell you that it was like a well oil machine that never missed a beat. It is great to kno More

by stephens1261
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Ryan

Mar 23, 2022

Rountree Moore Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 09, 2020

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Employee Rating

Very modern, clean, and up to date. The service writers area was inside, out of the weather and very spacious. The customer waiting area was comfortable. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Kelley, Tammy Bell

Oct 15, 2020

Rountree Moore Ford responded

Scott, we're pleased to hear everything was completed to your satisfaction! At Rountree-Moore Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

October 04, 2020

Dealership Rating
Employee Rating

Extremely satisfied with this car buying experience, top notch sales team and management!! This was a surprise bday party for my wife and they went above and beyond to assure that the delivery of the vehicl More

by Moe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Ryan

July 29, 2020

Dealership Rating
Employee Rating

Maybe they're hiding the honest reviews In short I had no success with this service facility. In fact I had no success at even getting a Restricted Delivery Certified US Mail Article deliver More

by Bad Explorering
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kendall Fairchild, Jason Lebron

Jul 30, 2020

Rountree Moore Ford responded

Hello, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (386) 755-0630 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

March 10, 2020

Dealership Rating
Employee Rating

Great atmosphere and team of people that truly care about the customer. Always nice to be greeted, and having someone truly be out for my best interest. More

by Mark
Recommend Dealer
Yes
Mar 12, 2020

Rountree Moore Ford responded

Mark, thank you for taking the time out of your day to tell us about your experience. At Rountree-Moore Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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