They are super friendly and knowledgeable.
I never feel like I'm getting ripped off. I feel the service quality is very high.
I never feel like I'm getting ripped off. I feel the service quality is very high.
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by pg1754
Verified Customer
Verified Customer
Other Employees Tagged:
Stephen Kenna
Everett Chevrolet always does a great job of taking care
of us . Always great service
of us . Always great service
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by craigcouncilman
Verified Customer
Verified Customer
Other Employees Tagged:
Stephen Kenna
Great service, oil change, tire rotation and to diagnose
check engine light. They found and replaced 2 bad parts and we had the vehicle back by the end of the next day.
check engine light. They found and replaced 2 bad parts and we had the vehicle back by the end of the next day.
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by robert.krieg
Verified Customer
Verified Customer
Other Employees Tagged:
Stephen Kenna
Chevy of Everett’s staff are always friendly and provide
great service, and are clear about what my car actually needs without trying to upsell.
great service, and are clear about what my car actually needs without trying to upsell.
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by justkinbri
Verified Customer
Verified Customer
Service Price Transparency
Great service, oil change, tire rotation and to diagnose
check engine light. They found and replaced 2 bad parts and we had the vehicle back by the end of the next day.
check engine light. They found and replaced 2 bad parts and we had the vehicle back by the end of the next day.
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by robert.krieg
Verified Customer
Verified Customer
Other Employees Tagged:
Stephen Kenna
Absolutely incredible every time I've been there.
Very pleased with the service, their patience, and how they work with people like me with financial challenges. Highly recommend!!!
Very pleased with the service, their patience, and how they work with people like me with financial challenges. Highly recommend!!!
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by janfisher2015
Verified Customer
Verified Customer
Other Employees Tagged:
Stephen Kenna
Feb 18, 2026 -
Chevrolet of Everett responded
It means a lot to hear you say it's been incredible every time you've come in. I'm especially glad Stephen Kenna made you feel supported and worked with you around your financial challenges - that kind of patience isn't accidental. We know life isn't always straightforward, and we'll always do our best to meet you where you are and make each service visit feel just as solid as the last.
Dan provides good communication on the status of my
vehicle in service and keeps me up to date
vehicle in service and keeps me up to date
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by Whosenext
Verified Customer
Verified Customer
Service Price Transparency
Feb 18, 2026 -
Chevrolet of Everett responded
It's great to hear Dan kept you updated and in the loop while your vehicle was in service. That steady communication makes a big difference, especially when you're trying to plan your day around it. We appreciate you recognizing both Dan and Stephen - we'll keep working to make the timing just as smooth as the updates next time.
They do a great job fixing the car and their customer
service was excellent.Thank you
service was excellent.Thank you
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by john.wheeler0
Verified Customer
Verified Customer
Service Price Transparency
Feb 18, 2026 -
Chevrolet of Everett responded
Thank you - that means a lot. I'm really glad you felt taken care of and that the team did a great job getting your car fixed. Dan and Stephen both put a lot into making sure the work is solid and the service feels just as strong. We appreciate you being here with us and we'll be ready whenever you need anything next.
First visit with this service department.
Took my new Traverse in for its first oil change. Had a "waiting for vehicle" appointment at 10am. I didn't get my vehicle back until a little aft
Took my new Traverse in for its first oil change. Had a "waiting for vehicle" appointment at 10am. I didn't get my vehicle back until a little after 1pm. Then after getting home I received a text that the technician had forgotten to replace my wheel lock key in the vehicle, so I had to return to the dealership. Very low level of communication and not what I am used to with Chevrolet. I am a lifetime owner of nothing but Chevy vehicles so this was disappointing.
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by mascari
Verified Customer
Verified Customer
Service Price Transparency
Feb 16, 2026 -
Chevrolet of Everett responded
I really appreciate you giving us the honest feedback, especially on your first visit with us. Waiting from 10am until after 1pm for a scheduled oil change on your new Traverse, and then having to come back because the wheel lock key was left out, isn't the level of communication or follow-through you should expect - and I'm sorry for that. That's not the Better Experience we aim to deliver, especially to a lifelong Chevy owner who knows what good service should look like. We're grateful you gave our Everett team a try, and we'll take this to heart so we can do better next time.
Service was very efficient and helpful.
My car was serviced in the time frame told.
My car was serviced in the time frame told.
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by ayersjanice179
Verified Customer
Verified Customer
Feb 16, 2026 -
Chevrolet of Everett responded
I'm glad to hear everything was efficient and that your car was ready in the time frame we promised. Dan, Stephen, and Craig will appreciate the shoutout - they work hard to keep things moving and keep you informed along the way. Thanks for trusting us with your service visit and for taking the time to share this.