Stephen Kenna
Stephen Kenna at Chevrolet of Everett

Stephen Kenna

Service Advisor

Chevrolet of Everett

7301 Evergreen Way
Everett, WA 98203

4.7
248 Reviews
4.7

248 Reviews

Write a Review

248 Reviews of Stephen Kenna

February 18, 2026

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Employee Rating

They are super friendly and knowledgeable. I never feel like I'm getting ripped off. I feel the service quality is very high. More

by pg1754
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kenna

February 18, 2026

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Employee Rating

Everett Chevrolet always does a great job of taking care of us . Always great service More

by craigcouncilman
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kenna

February 16, 2026

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Employee Rating

Great service, oil change, tire rotation and to diagnose check engine light. They found and replaced 2 bad parts and we had the vehicle back by the end of the next day. More

by robert.krieg
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kenna

February 16, 2026

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Employee Rating

Chevy of Everett’s staff are always friendly and provide great service, and are clear about what my car actually needs without trying to upsell. More

by justkinbri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Flora

February 16, 2026

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Employee Rating

Great service, oil change, tire rotation and to diagnose check engine light. They found and replaced 2 bad parts and we had the vehicle back by the end of the next day. More

by robert.krieg
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kenna

February 16, 2026

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Employee Rating

Absolutely incredible every time I've been there. Very pleased with the service, their patience, and how they work with people like me with financial challenges. Highly recommend!!! More

by janfisher2015
Recommend Dealer
Yes

Other Employees Tagged: Stephen Kenna

Feb 18, 2026

Chevrolet of Everett responded

It means a lot to hear you say it's been incredible every time you've come in. I'm especially glad Stephen Kenna made you feel supported and worked with you around your financial challenges - that kind of patience isn't accidental. We know life isn't always straightforward, and we'll always do our best to meet you where you are and make each service visit feel just as solid as the last.

February 14, 2026

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Dan provides good communication on the status of my vehicle in service and keeps me up to date More

by Whosenext
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Flora

Feb 18, 2026

Chevrolet of Everett responded

It's great to hear Dan kept you updated and in the loop while your vehicle was in service. That steady communication makes a big difference, especially when you're trying to plan your day around it. We appreciate you recognizing both Dan and Stephen - we'll keep working to make the timing just as smooth as the updates next time.

February 14, 2026

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They do a great job fixing the car and their customer service was excellent.Thank you More

by john.wheeler0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Flora

Feb 18, 2026

Chevrolet of Everett responded

Thank you - that means a lot. I'm really glad you felt taken care of and that the team did a great job getting your car fixed. Dan and Stephen both put a lot into making sure the work is solid and the service feels just as strong. We appreciate you being here with us and we'll be ready whenever you need anything next.

February 12, 2026

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Employee Rating

First visit with this service department. Took my new Traverse in for its first oil change. Had a "waiting for vehicle" appointment at 10am. I didn't get my vehicle back until a little aft More

by mascari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 16, 2026

Chevrolet of Everett responded

I really appreciate you giving us the honest feedback, especially on your first visit with us. Waiting from 10am until after 1pm for a scheduled oil change on your new Traverse, and then having to come back because the wheel lock key was left out, isn't the level of communication or follow-through you should expect - and I'm sorry for that. That's not the Better Experience we aim to deliver, especially to a lifelong Chevy owner who knows what good service should look like. We're grateful you gave our Everett team a try, and we'll take this to heart so we can do better next time.

February 11, 2026

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Employee Rating

Service was very efficient and helpful. My car was serviced in the time frame told. More

by ayersjanice179
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Flora, Craig McDermott

Feb 16, 2026

Chevrolet of Everett responded

I'm glad to hear everything was efficient and that your car was ready in the time frame we promised. Dan, Stephen, and Craig will appreciate the shoutout - they work hard to keep things moving and keep you informed along the way. Thanks for trusting us with your service visit and for taking the time to share this.

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