Dan Flora

Chevrolet of Everett responded

Thanks for coming back to us for a second visit-that means a lot. I'm glad Dan and Stephen kept you in the loop and made sure you felt taken care of the whole way through. We'll keep working to make every visit just as smooth and straightforward.

Chevrolet of Everett responded

Glad to hear everything was done quickly and efficiently-that's what we aim for. And it's great you had time to check out some of the new models while you were here. We appreciate you coming in and we'll make sure Dan keeps taking good care of you next time too.

Chevrolet of Everett responded

Thank you for the kind words. We really appreciate you calling out Dan Flora, Stephen Kenna, and our front desk team, along with the thorough estimate and communication you received. It means a lot to know the whole service visit felt clear, professional, and well done from start to finish.

Chevrolet of Everett responded

That's great to hear-thank you for calling that out. We're glad Dan Flora and Stephen Kenna made the experience feel timely and easy to work through, and that everything was finished right when we said it would be. That kind of smooth, on-time visit is exactly what we aim for every time you're in.

Chevrolet of Everett responded

I'm really sorry we put you in that spot-canceling 10 minutes before your appointment after you left work and drove in from Seattle isn't okay. And missing the tire pressure after your rotation, especially with it that far off, should have been caught before the car left. We appreciate you calling this out and we're taking a close look at both the communication and our final checks so this doesn't happen again.

Chevrolet of Everett responded

Really appreciate you sticking with us and trusting us with your service visits. Hearing that Dan Flora has consistently looked out for your best interests means a lot-that's exactly how we want every visit to feel. Thanks again for the continued support, we've got your back anytime you need us.

Chevrolet of Everett responded

Really appreciate you saying that - especially knowing you were dealing with major issues and we could keep it low-hassle on your end. I'll make sure Dan Flora sees this; being communicative and easy to work with is exactly how he approaches every visit. Thanks for trusting us with your service - we're here whenever you need us.

Chevrolet of Everett responded

Really appreciate you pointing that out-Dan Flora always does a great job looking into warranty coverage and ways to save you money where he can. That kind of extra effort matters, and I'm glad it's been helpful on your visits. Thanks for continuing to trust us with your service.

Chevrolet of Everett responded

Kurt, really appreciate you calling this out. Sounds like Dan did a great job keeping you updated along the way and making sure you always knew the status and timing-that kind of communication makes a big difference. We'll be sure to share this with him, and thanks again for coming in and trusting us with your service.