Stephen Kenna | Page 2

Chevrolet of Everett responded

Really appreciate that-taking care of people the right way is what keeps them coming back. I'm glad Stephen Kenna and the team made that come through in your visit. Thanks for the recommendation and for choosing us.

Chevrolet of Everett responded

We really appreciate you sticking with us for your service visits-it means a lot that you don't go anywhere else. Stephen Kenna and the team will be glad to hear their friendliness and efficiency stood out to you. We'll keep working to make every visit just as smooth and dependable.

Chevrolet of Everett responded

It's great to hear things felt like a big step up from your experience a few years ago-that means a lot to us. I'm glad everything was done on time and that your SUV was cleaned up and ready to go when you arrived. We'll keep working to make sure every visit feels just as smooth.

Chevrolet of Everett responded

That's great to hear-Stephen and the repair team will really appreciate this. Feeling taken care of and like an appreciated customer is exactly how it should be every time you're in with us. Thanks for trusting us, and we'll be here whenever you need anything next.

Chevrolet of Everett responded

That means a lot-thank you for sticking with us. Hearing that you wouldn't consider going anywhere else is exactly what Dan and Stephen work toward every visit. We appreciate the trust and will keep showing up with that same responsiveness and professionalism every time you're in.

Chevrolet of Everett responded

Really appreciate you sharing this. Getting you in twice without an appointment and helping navigate the starter issue and warranty coverage is exactly the kind of support we want to provide. Stephen will be glad to hear he made the process easier for you-we'll be here whenever you need us next.

Chevrolet of Everett responded

Thank you for sticking with us for the past four years - that really means a lot. I'm glad Dan and Stephen helped make your visit fast and friendly, and that having all your truck's service records in one place keeps things simple. We appreciate you trusting us to keep your truck taken care of every time you come in.

Chevrolet of Everett responded

We love the enthusiasm - thank you for that. I'm especially glad Dan Flora and Stephen Kenna delivered the kind of communication and price transparency that stood out to you. When everything from workmanship to service time feels on point, that's exactly the experience we're aiming for. We appreciate you being here and trusting us with your service.

Chevrolet of Everett responded

I'm really sorry you've felt overlooked when you come in - that's not okay, and I hate that it's been your experience more than once. Not getting paperwork, having your oil life light left on, and not having the recall clearly explained (especially after requesting a call) is on us. You should never leave here questioning whether the work was done. We're going to look into this with Stephen and the team right away and make sure you get clear answers and the follow-up you've been waiting for.

Chevrolet of Everett responded

Thank you - that means a lot. I'm glad our service writers took good care of you and that the honest pricing and ride-home offer stood out. We want it to feel easy and straightforward every step of the way. We appreciate you trusting our whole team with your service and look forward to seeing you next time.