Stephen Kenna
Stephen Kenna at Chevrolet of Everett

Stephen Kenna | Page 27

Service Advisor

Chevrolet of Everett

7301 Evergreen Way
Everett, WA 98203

4.7
284 Reviews
4.7

284 Reviews

Write a Review

284 Reviews of Stephen Kenna

December 25, 2023

Dealership Rating
Employee Rating

Great place, really knows how to take care of the customers. I have bought two vehicles from them and plan to but more. More

by Gregg Garmire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ward Fleischmann

Dec 27, 2023

Chevrolet of Everett responded

We're grateful for your loyalty and the trust you've placed in us by purchasing two vehicles from Chevrolet of Everett. We're committed to taking care of our customers and providing the best possible experience. If you plan to buy more vehicles in the future or have any other needs, please don't hesitate to reach out. We look forward to assisting you further!

December 25, 2023

Dealership Rating
Employee Rating

Great service always friendly and helpful. Fast and efficient. Greeted with a smile. Chevy's rule More

by lnltaklo3516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Flora

Dec 27, 2023

Chevrolet of Everett responded

We're thrilled to hear that you've consistently received great service that's friendly, helpful, fast, and efficient at Chevrolet of Everett. Your positive feedback and enthusiasm for Chevy are much appreciated. If you ever have more automotive needs or anything else to share, please feel free to reach out. We're here to ensure you have the best experience possible!

December 23, 2023

Dealership Rating
Employee Rating

Customer service is lacking. Quick Service Check in is great, highly recommended them and their customer service. More

by Fletchera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 27, 2023

Chevrolet of Everett responded

We appreciate your feedback, and it's valuable for us to know about your experience, both the positive aspects like Quick Service Check-in and areas where you feel customer service may be lacking. We're committed to providing the best service possible, and your feedback helps us improve. If you have any specific concerns or suggestions, please feel free to share them with us, as we want to ensure you have a Better Experience at Chevrolet of Everett.

December 22, 2023

Dealership Rating
Employee Rating

Called and got an appointment for the next day, I ended up canceling last minute the day of appointment with no problem. Then rescheduled the next day for an appointment and got scheduled for the day after More

by kylecrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2023

Chevrolet of Everett responded

We're glad to hear that our team was accommodating and friendly when you needed to reschedule your appointment. Providing a hassle-free and efficient experience is important to us, and we appreciate your feedback. If you have any more automotive needs or any further comments, please don't hesitate to reach out. We're here to ensure you have a Better Service experience at Chevrolet of Everett!

December 21, 2023

Dealership Rating
Employee Rating

Since new, I've had my truck serviced and repaired at Chevrolet of Everett. The service has always been excellent. Stephen Kenna has always been friendly, and responsive to my needs. More

by raul-sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2023

Chevrolet of Everett responded

We appreciate your loyalty and trust in Chevrolet of Everett for your truck's service and repairs. Stephen Kenna's dedication to providing excellent service is commendable, and we're glad to hear that your experiences have been positive. If you have any more automotive needs in the future, don't hesitate to reach out. We're here to provide you with a Better Service experience!

December 18, 2023

Dealership Rating
Employee Rating

We received very good service from Betty and Steven. We got our car back the same day. More

by vickibennett
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Betty Sidebeck

Dec 20, 2023

Chevrolet of Everett responded

I'm glad to hear that Betty and Steven provided you with excellent service, and that you got your car back the same day. At Chevrolet of Everett, we strive to offer a Better Service experience for our customers. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thanks for choosing us!

December 18, 2023

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Employee Rating

;fast and efficient, no pressure to oversell anything. , free coffee and friendly service what more could anyone want? More

by duaneajohnson1973
Recommend Dealer
Yes

Other Employees Tagged: Dan Flora , Travis Arnold, Jake Brown, Betty Sidebeck

Dec 20, 2023

Chevrolet of Everett responded

It sounds like you had a fast and efficient, pressure-free, and enjoyable experience at Chevrolet of Everett. We appreciate your feedback, and we're pleased to provide a Better Experience for our customers. Free coffee and friendly service are just a few ways we aim to make your visit even better. If you ever need anything else, feel free to reach out. Thank you for choosing us

December 16, 2023

Dealership Rating
Employee Rating

They never cease to amaze me with their fabulous services. I'm always very satisfied with the service that we receive when we take our vehicles there . More

by craigcouncilman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Betty Sidebeck

Dec 19, 2023

Chevrolet of Everett responded

It's wonderful to hear that you're consistently amazed and very satisfied with the services provided at our dealership. We strive to maintain high standards in our service department and aim to make every visit a positive experience for our customers. Your continued satisfaction is what we work towards, and it's great to know we're achieving that with your visits. Thank you for your kind words and for choosing us for your vehicle service needs. We look forward to continuing to provide you with fabulous service in the future!

December 16, 2023

Dealership Rating
Employee Rating

Once service is completed, it needs to be followed with a courtesy "car wash." Also, the client needs to receive a list os specific service or details performed on its vehicle by the dealer. More

by libni7182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 19, 2023

Chevrolet of Everett responded

Thank you for your valuable suggestions. Offering a courtesy car wash after service completion is indeed a nice touch that can enhance customer satisfaction. Additionally, providing a detailed list of the specific services performed on your vehicle is crucial for transparency and for keeping you informed about the work done. Your feedback is important to us, and we will certainly consider these ideas to improve our service experience. We're always looking for ways to better serve our customers and appreciate your input. If there's anything else you'd like to share or need assistance with, please let us know. Thank you for choosing us and for your constructive feedback

December 15, 2023

Dealership Rating
Employee Rating

Dealership is clean and neat, never had an issue with the service department. They are very professional. More

by reedoone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Flora , Travis Arnold, Betty Sidebeck

Dec 16, 2023

Chevrolet of Everett responded

We're pleased to hear that you've had consistently positive experiences at Chevrolet of Everett. Our commitment to cleanliness, professionalism, and excellent service in the service department is something we take pride in. If you ever have any further automotive needs or questions, please don't hesitate to reach out. We're here to assist you!

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