Stephen Kenna
Stephen Kenna at Chevrolet of Everett
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Stephen Kenna | Page 8

Service Advisor

Chevrolet of Everett

7301 Evergreen Way
Everett, WA 98203

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4.7
86 Reviews
4.7

86 Reviews

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86 Reviews of Stephen Kenna

December 16, 2023

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Employee Rating

Once service is completed, it needs to be followed with a courtesy "car wash." Also, the client needs to receive a list os specific service or details performed on its vehicle by the dealer. More

by libni7182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 19, 2023

Chevrolet of Everett responded

Thank you for your valuable suggestions. Offering a courtesy car wash after service completion is indeed a nice touch that can enhance customer satisfaction. Additionally, providing a detailed list of the specific services performed on your vehicle is crucial for transparency and for keeping you informed about the work done. Your feedback is important to us, and we will certainly consider these ideas to improve our service experience. We're always looking for ways to better serve our customers and appreciate your input. If there's anything else you'd like to share or need assistance with, please let us know. Thank you for choosing us and for your constructive feedback

December 14, 2023

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The absolutely the best customer service ever. ..wouldn't go anywhere else!!! Stephen is the best representative of your company. More

by sanderson23
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Dec 16, 2023

Chevrolet of Everett responded

We're thrilled to hear that you had the best customer service experience at Chevrolet of Everett, and Stephen is delighted to have made a positive impression. We truly appreciate your loyalty, and if there's anything else we can do to assist you, please feel free to let us know. Your satisfaction is our priority

December 14, 2023

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Employee Rating

Friendly staff professional the get the job done and definitely I would recommend it to a friend or family member More

by rocampoflores
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Travis Arnold, Dan Flora

Dec 16, 2023

Chevrolet of Everett responded

Thank you for your positive feedback! We're glad to hear that you found our staff friendly and professional, and we appreciate your recommendation. If you or your friends and family need any automotive assistance or have questions in the future, please don't hesitate to reach out. We're here to help!

December 14, 2023

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Dealership is clean and neat, never had an issue with the service department. They are very professional. More

by reedoone
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 16, 2023

Chevrolet of Everett responded

We're pleased to hear that you've had consistently positive experiences at Chevrolet of Everett. Our commitment to cleanliness, professionalism, and excellent service in the service department is something we take pride in. If you ever have any further automotive needs or questions, please don't hesitate to reach out. We're here to assist you!

December 06, 2023

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Good people good service, all the time every time. No other place compares to Chevrolet of Everett More

by JJAGAG79
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Workmanship
Service Time
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Recommend Dealer
Yes
Dec 12, 2023

Chevrolet of Everett responded

Good people good service, all the time every time. No other place compares to Chevrolet of Everett

December 06, 2023

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Employee Rating

Steven is the reason I bring my car to your dealership. Great service, excellent employee !! More

by eddyferguson
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 12, 2023

Chevrolet of Everett responded

That's fantastic to hear! Steven clearly plays a vital role in making your experience with our dealership so positive. We're thrilled to have team members like him who provide great service and leave such a lasting impression. Your feedback is much appreciated, and we'll be sure to pass on your compliments. Thank you for choosing us for your car needs, and we look forward to continuing to provide you with excellent service in the future!

December 05, 2023

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Employee Rating

Service has been excellent! JJ has been awesome, and the staff has been awesome. Every time I come down for service or ordering parts it is nice to see everyone is happy to see More

by CRYODRAGON
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2023

Chevrolet of Everett responded

That's fantastic to hear! It's great that JJ and the team are delivering such excellent service. We're thrilled that your "2500 HD Alaskan Snowplow Truck" gets the VIP treatment and that you're happy with your experiences. We really appreciate your support and the referrals from your co-workers at Boeing. Looking forward to continuing to serve you and to welcoming your colleagues to Chevrolet of Everett! Let's keep rolling with the good work! 🚗💨

December 01, 2023

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Fast and friendly! Thank you! Was in and out in about an hour for an oil change. More

by erichlunde6
Service Price Transparency
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Recommend Dealer
Yes
Dec 06, 2023

Chevrolet of Everett responded

You're welcome! We're pleased to hear that you had a fast and friendly experience at Chevrolet of Everett, and that your oil change was completed efficiently. Providing quick and friendly service is what we aim for, and we appreciate your feedback. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. We're here to assist you, and your satisfaction is important to us. Safe travels! 🚗🌟 #FastService #FriendlyService #ChevroletofEverett

November 30, 2023

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Employee Rating

Interaction with the service crew has been great. JJ at the quick lube desk is aways very helpful. When the power steering pump went out in my equinox they diagnose the problem and fixed it that day. More

by bbump13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2023

Chevrolet of Everett responded

We're pleased to hear that your interactions with the service crew at Chevrolet of Everett have been great, and that JJ at the quick lube desk has been very helpful. Providing efficient and effective service, like diagnosing and fixing the power steering pump issue promptly, is what we aim for. If you ever have more automotive needs or questions in the future, please don't hesitate to reach out. JJ and the rest of our team are here to assist you. Thank you for choosing us, and we hope your Equinox is running smoothly now! 🚗🌟 #GreatService #Efficiency #ChevroletofEverett

November 30, 2023

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Employee Rating

The dealer installed my new remote start system as promised. They did a great Job More

by jpanton39
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2024

Chevrolet of Everett responded

I'm delighted to hear that the dealer installed your new remote start system as promised and did a great job. Ensuring that promises are kept and work is done to satisfaction is important to us. If you have any more automotive needs or any further feedback in the future, please don't hesitate to reach out. We're here to provide you with excellent service at Chevrolet of Everett

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