Stephen Lopes
Stephen Lopes at Flagship Motorcars of Lynnfield

Stephen Lopes | Page 15

Service Consultant

Flagship Motorcars of Lynnfield

385 Broadway
Lynnfield, MA 01940

4.9
299 Reviews
4.9

299 Reviews

Write a Review

299 Reviews of Stephen Lopes

August 06, 2023

Dealership Rating
Employee Rating

Good customer service. Quick service and good job. I like flagships and I will go back for service or need a new car. More

by Bridget Ekhator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2023

Flagship Motorcars of Lynnfield responded

Hey Bridget, we're delighted to know you had a positive service experience at Flagship Motorcars of Lynnfield. We look forward to seeing you again on your next visit! Have a great ride!

August 03, 2023

Dealership Rating
Employee Rating

Not very upscale waiting area. Other dealerships have manicure services, food options, private offices, etc. More

by nricciardelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2023

Flagship Motorcars of Lynnfield responded

We appreciate your feedback on our waiting area. We're always looking for ways to improve and offer a more comfortable, upscale experience for our customers. Your suggestions are valuable and will be taken into consideration as we continue to enhance our services. If you have any other thoughts or concerns, please don't hesitate to reach out directly! Thank you, Paul McDaniels - General Manager - pmcdaniels@herbchambers.com

August 01, 2023

Dealership Rating
Employee Rating

Really satisfied with the customer service and keeping me informed. Stephen understands the value of customer’s time and ensures to provide full attention to customers’ need and does his research to provide More

by Kal's Review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2023

Flagship Motorcars of Lynnfield responded

Thanks for the positive review! We're delighted to hear that you had a positive service experience with Stephen at Flagship Motorcars of Lynnfield. We'll see you again!

July 27, 2023

Dealership Rating
Employee Rating

I always receive exceptional customer service from Steven Lopes at Flagship Motorcars in Lynnfield. He goes over and above my expectations. Stephen is professional, listens well, and provides valuable insigh More

by Kchecicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hannafin

Jul 27, 2023

Flagship Motorcars of Lynnfield responded

It's great to know that Steven Lopes and our team at Flagship Motorcars of Lynnfield consistently provide you with exceptional service experiences. We appreciate your loyalty and look forward to continuing the same level of care on your future visits as well!

Jul 27, 2023

Kchecicki responded

Flagship Motorcars of Lynnfield is not just a Mercedes dealership -- It is a trusted brand where you are taken care of from end to end, no matter what. There are many examples . . . I drive my car in for service and I am met by 2 - 3 men. The first person takes my car to the service department, another person escorts me to his office where he quickly fills out a form, verifies my license, and shows me a brand-new courtesy car. A third person introduces me to Steven Lopes, a highly valued and trusted authority, who answers all my questions regarding work to be done on my Mercedes, and then I happily depart. What's not to love?

July 23, 2023

Dealership Rating
Employee Rating

Very good customer server. Stephen is best helpful and professional. I had very experienced with his service. Thanks Stephen. More

by Ly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2023

Flagship Motorcars of Lynnfield responded

Hey Ly, thank you for the great review! We're happy to hear that Stephen provided you with excellent customer service. We appreciate your kind words and hope to see you again at Flagship Motorcars of Lynnfield. Drive safely!

July 15, 2023

Dealership Rating
Employee Rating

Great and satisfactory service! Everything was on time and well done, thanks for your service More

by Maelko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 18, 2023

Flagship Motorcars of Lynnfield responded

Thank you for the 5-star review! We're happy to hear that our team provided exceptional service during your visit. We appreciate your kind words and hope to see you again. Drive safely! - The Flagship Motorcars of Lynnfield Team

July 15, 2023

Dealership Rating
Employee Rating

I enjoy taking my car to this dealership because it’s always an easy experience you’re in and out in an hour (I had an oil change) they wash the car and vacuum too which is a nice touch I think. I highl More

by Jokaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renan Marchet

Jul 18, 2023

Flagship Motorcars of Lynnfield responded

Thank you for the positive review! We're glad to hear that your experience at Flagship Motorcars of Lynnfield was quick and convenient. Our team always strives to provide excellent service, including a complimentary car wash and vacuum. We appreciate your recommendation! Have a great ride!

July 13, 2023

Dealership Rating
Employee Rating

The best a pleasure to be a client Good people Nice location Nice facility clean all the time More

by cwm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renan Marchet

Jul 17, 2023

Flagship Motorcars of Lynnfield responded

Thank you for the 5-star rating! We appreciate your kind feedback and hope to see you again!- The Flagship Motorcars of Lynnfield Team

July 12, 2023

Dealership Rating
Employee Rating

Great fast service, professional a pleasure going there they answer my questions keep me updated with texts More

by cotta13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2023

Flagship Motorcars of Lynnfield responded

Thank you for the great review! We're glad to hear that you had a pleasant experience at Flagship Motorcars of Lynnfield. Our team is always here to provide fast and professional service. Drive safely, and we'll see you next time!

July 11, 2023

Dealership Rating
Employee Rating

Service is very experience and quick. They understand timing and very friendly to answer any question or concern. More

by tonyhuynh100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 12, 2023

Flagship Motorcars of Lynnfield responded

Thank you for the positive review! We're glad to hear that our service team was able to provide you with a quick and friendly experience. If you have any more questions or concerns, feel free to reach out. Have a great day!

...
15
...

Dealership Inventory (270 Vehicles)

used 2018 Audi Q5 car, priced at $16,397
2018 Audi Q5
used
Ibis White exterior
Automatic
quattro
used 2023 Land Rover Defender car, priced at $69,999
2023 Land Rover Defender
used
Gondwana Stone exterior
Automatic
4x4
used 2025 Mercedes-Benz CLE 450 car, priced at $73,998
2025 Mercedes-Benz CLE 450
used
Black exterior
Automatic
All-Wheel Drive
used 2026 Mercedes-Benz E-Class car, priced at $61,998
2026 Mercedes-Benz E-Class
used
Polar White exterior
Automatic
All-Wheel Drive
used 2021 Mercedes-Benz GLB 250 car, priced at $25,299
2021 Mercedes-Benz GLB 250
used
Polar White exterior
Automatic
All-wheel Drive
used 2023 Mercedes-Benz GLC 300 car, priced at $42,298
2023 Mercedes-Benz GLC 300
used
Graphite Gray exterior
Automatic
All-Wheel Drive